Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services aswell as great customer service skills, these professionals address issues, provide technical support andoffer information, as needed, to keep customers satisfied and retain business.Roles and Responsibilities*Answers inquiries by clarifying desired information; researching, locating, and providing information*Determines requirements by working with customers*Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.*Fulfils requests by clarifying desired information; completing transactions; forwarding requests.***Candidate Requirements***Minimum qualification - 12th Pass (Graduates also can apply)-Willing to work in Rotational shifts-5 days work/2 rotational weekly offs-Transport facility provided-Must be ready to Join Immediately!!!-5 Days working, 2 Days split off weekly-Good communication-Good Analytical SkillsWork Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore 560 076Salary : 300,000INR to 380,000INR per annum***To apply for a job with us, DM us on with the following details***Name:Max Education:City:Area:Phone Number:We will ensure that one of recruiters gets back to you in 24hours.Thank you and #WorkSmart!