Customer Associate Job Vacancies in Bommanahalli

Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analysing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customersLanguages Required: English + Hindi + Kannada/Tamil/Telugu/ Gujarati/Marathi/Bengali(Any South Language)Salary: 15000-27000/- depending on the performance and processRequired skills: Good typing Speed. Good Communication Skill. Basic Computer Skills Discipline, Positive Attitude & PunctualityCompany Name- Ebixcash Global Services Pvt. Ltd. Job location - NPR complex, No 614 , Vajpayee Nagar, Hosur Rd, Hongasandra, Bengaluru, Karnataka 560068Regards,Shivam PanwarSr.HR Recruiter

Education QualificationOnly Graduation. Experience DetailsMinimum 1 year BPO Experience Languages KnownEnglish with Hindi Rounds of Interview--- HR-Versant-OPS-Client Notice Period Immediate Joiners (21st March & 28th March) Salary Offered-- 23K CTC(22500 Take home) Nature of WorkShould be comfortable with Both WFO & WFH (Basis on client) Days of Work 6 days working with 1 day week-off

Any Graduation is mandate Good communication skills Freshers and 1 year of experience in BPO voice process Shift Timings day rotational shift Language known English and Hindi/Kannada/Telugu/Tamil Ready to work for any 6 days a week and rotational week off Salary - 16.6K to 18K Priority basis we are hiring English and any

- responding to customer quires- handling inbound/outbound calls.

*SERVICE CALL LOG IN SOFTWARE.*INFORM TO SERVICE MANAGER.*REPORT REQUEST BY DELIVERY TEAM FOR PMS.*SERVICE CALL TRACKING.*SERVICE CALL TRACKING UPDATE IN GOOGLE SHEET.*CUSTOMER FEEDBACK CALL.*Redirecting Phone Calls.*Distributing Correspondence.*Refer unresolved customer grievances or special requests to designated departments for further investigation.*Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.Note: Only male candidates can apply.Only Who Know Knows Kannada, Hindi, Tamil & English Can Apply.Job Types: Full-time, PermanentPay: 10,000.00 - 15,000.00 per month

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. Key Responsibilities:- Responding to Customer Inquiries: You will answer calls and messages from customers, providing them with information about our products and services.- Resolving Issues: When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- Maintaining Customer Records: You will update and keep accurate records of customer interactions and transactions in our system.- Providing Feedback: You will share insights and suggestions based on customer interactions to help improve our services.- Collaborating with Team Members: You will work closely with other team members and departments to resolve customer issues more effectively.Required Skills and Expectations:- Communication Skills: You should be able to speak clearly and understand customer needs. Good listening skills are also important.- Problem-Solving Skills: You need to think quickly to find solutions and address customer concerns efficiently.- Basic Computer Skills: Familiarity with computer systems is essential for maintaining customer records and using software.- Patience and Empathy: It is important to be patient and show understanding when dealing with customers. - Team Player: You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

JD - We are seeking a dedicated individual to provide excellent customer service by responding to inquiries, addressing concerns, and resolving issues efficiently through phone,email, and chat interactions,ensuring customer satisfaction while adhering to company policies and procedures. We are giving an opportunity for freshers and experienced candidates to work with us. Requirements : IMMEDIATE JOINING ONLY.Excellent communication skills in English and Hindi mandatory.Other languages required Kannada, Telugu and Tamil.For female only Day ShiftFor male Night shiftFreshersCTC :- 16,400Take Home:- 15,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend. ExperienceCTC :- 17,400Take Home:- 16,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend.Qualification - SSLC, PUC, Degree pass / fail

We have vacant of 100 Customer Support Associate Jobs in BangaloreKadubeesanahalli, for Freshers Educational Qualification : Secondary School,Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Com,B.Pharma,B.Tech/B.E,MBBS Skill customer support, BPO fresher, Telecaller etc.

BPO Industry JD for Customer Care Executive for voice process (Banking) Salary grid: 16,906CTC /PM take home: 14,451/PM Attractive incentives based on performance Qualification: 12thCompletion mandatory Languages: English + 2 South language is manadatory (Kannada/Telugu/Tamil/Malayalam) 6 days working /training with 1 rotational week off Gender: M/F applicable. General Shift : 9-30 to 6-30pm/10am to 7pm. Experience: Freshers only. Age limit: 18-29.

Urgently required Customer support (credit card )graduate pass is mustBellendur 20 openingsmin 6 months in customer supportSalary upto 20k to 35k Excellent English and hindi mustTime 9am to 6pm 8pm to 6am (rotational shift)