Customer Care Executive Graduate Experience Jobs in Bhopal

Solve the problem of customer

We're seeking candidates with strong English skills for an office-based position. No registration fee is required.**Job Description:**Join our team, handling inbound and outbound calls for customers in the US and UK. You'll resolve queries and share product information. Proficiency in English is vital for this International role.**Qualifications and Skills:**1. **Communication:** Effective spoken and written English is essential.2. **Computer Literacy:** Proficiency in using computers is necessary.3. **Adaptability:** The BPO industry changes; adaptability is key.4. **Patience and Motivation:** Deal with inquiries patiently and stay motivated.5. **Market Awareness:** Stay updated on market trends.**Step-by-Step Process:**1. **Contact Us.**2. **Video Interview.**3. **Training:** Learn skills and software knowledge, e.g., Shopify, Gorgias, Zendesk. Get interview training and CV assistance.**Onboarding:**- Roles include call support, chat support, email support, and more.- Interviews with foreign clients possible.- Begin work after completing these steps.**Job Types:**- Permanent- Full-time- Contractual- Fresher/Experienced**Salary:**30,000.00 - 34,000.00 per month**Benefits:**- Food allowance- Internet reimbursement**Shifts:**- Day, Evening, Flexible, Morning, Night (office-based after 6 months)**Supplemental Pay:**- Commission, Overtime, Yearly bonus**Experience:**- BPO: 0/1 year (Required)- Call Center Occupations: 1 year (Required)**Language:**- Fluent English (compulsory)

We are looking for solid enthusiastic and energetic professional who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency. Must be smart, excellent in accuracy and documentation and handling emails n docsResponsibilities:- Work as a support wing to the marketing department and coordinate and maintain the database of the clients . Draft mails and Correspond with the clients over the mails for the updates on interview schedules/ postponement or any other updates and communicate the same to the concerned department for necessary action. Coordinate with other internal members over Skype and/or emails and/or phone calls for the updates on the client requirements and ensure to get the changes implemented. Identify ways to improve the operation of own area and to achieve efficiency and results and assists in process improvement. Monitoring and reviewing coordination with internal team.Requirement: Must have 4+ years of experience in ANY INDUSTRY- operations. Communication and written skills in English must be Good Must Have proficiency with computer in typing, excel, Google, word, etc. This would also require client handling and documentation

Job Description : Customer Support Executive Able to handle import and export shipments by Air & Sea Handling End to End Shipment process. Preparing BL draft (MBL/HBL). Submitting SI on website Co-ordinate with CHA, Shipping Lines. VGM submission on ODEX INTTRA booking submission Placement of Bookings with shipping lines. Knowledge of ISF filing Should have good command over Software Skills Internet, MS Office, E-mail Etiquettes. Responding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients/ liners/ Shipping lines other service providers. Excellent verbal & communication skills, Multi-tasking & ability to handle work pressure Regular follow up with internal departments to get updates on client issues. Maintaining data of all clients/ potential clients. Up-to data reporting to clients with cargo status pertaining to various shipments.Employment Type: Full TimeLocation: Bhopal & Gujarat

Magnet Brains is Hiring Team leader or Customer Support Department.Roles and Responsibilities:1.Managing the day-to-day activities of the team.2.Motivating the team to achieve organizational goals.3.Developing and implementing a timeline to achieve targets.Delegating tasks to team members.4.Conducting training of team members to maximize their potential.Skills Required:1. Effective Communication Skills.2.Efficient Problem Solving Skills.3. To keep Positive attitude towards Team members.

Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysis the cause of the problem, generating possible solutions And implementing a plan to resolve the problem.