Customer Service Executive

Job Description : Customer Support Executive

• Able to handle import and export shipments by Air & Sea

• Handling End to End Shipment process.

• Preparing BL draft (MBL/HBL).

• Submitting SI on website

• Co-ordinate with CHA, Shipping Lines.

• VGM submission on ODEX

• INTTRA booking submission

• Placement of Bookings with shipping lines.

• Knowledge of ISF filing

• Should have good command over Software Skills – Internet, MS Office, E-mail Etiquettes.

• Responding to enquiries of all the customers in the most efficient manner

• Regular updates and follow up with clients/ liners/ Shipping lines other service providers.

• Excellent verbal & communication skills, Multi-tasking & ability to handle work pressure

• Regular follow up with internal departments to get updates on client issues.

• Maintaining data of all clients/ potential clients.

• Up-to data reporting to clients with cargo status pertaining to various shipments.

Employment Type: Full Time

Location: Bhopal & Gujarat

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office