Customer Service Executive

Amanzi Logistics

1 - 5 Years
5 Openings
Not Disclosed
Face-to-Face interview
Ahmedabad - Bhopal

Key Skills

Microsoft Office Communication Skills Customer Service Operations Interpersonal Skills Logistic Skills Time Management

Apply

Job Description

job description : customer support executive

• able to handle import and export shipments by air & sea

• handling end to end shipment process.

• preparing bl draft (mbl/hbl).

• submitting si on website

• co-ordinate with cha, shipping lines.

• vgm submission on odex

• inttra booking submission

• placement of bookings with shipping lines.

• knowledge of isf filing

• should have good command over software skills – internet, ms office, e-mail etiquettes.

• responding to enquiries of all the customers in the most efficient manner

• regular updates and follow up with clients/ liners/ shipping lines other service providers.

• excellent verbal & communication skills, multi-tasking & ability to handle work pressure

• regular follow up with internal departments to get updates on client issues.

• maintaining data of all clients/ potential clients.

• up-to data reporting to clients with cargo status pertaining to various shipments.

employment type: full time

location: bhopal & gujarat

Experience
1 - 5 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office