Customer Care Executive 12th Pass Jobs in Panchkula

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

We are looking for a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients and candidates. This is a full-time position based in Mohali, Punjab, India. It is an entry-level role suitable for freshers.Additional Information:International voice/non-voice processLocation: Mohali/Chandigarh(Work from office)Rotational shift(major evening and night)Salary: 18k-36k ctc,depends on your skillsetCabs available.5 days workingQualifications and SkillsExcellent communication skills, both verbal and writtenStrong customer service orientation and problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyAttention to detail and accuracy in data entryProficiency in using customer relationship management (CRM) softwareAbility to work independently as well as in a team environmentBasic knowledge of the recruitment industry is a plusFamiliarity with social media platformsRoles and ResponsibilitiesHandle incoming calls, emails, and chat inquiries from clients and candidatesProvide information and assistance regarding recruitment processes, job opportunities, and candidate profilesResolve customer inquiries and complaints in a timely and efficient mannerMaintain accurate and up-to-date customer records in our databaseCollaborate with the recruitment team to identify and address client and candidate needsCoordinate and schedule interviews between clients and candidatesFollow up with clients and candidates to ensure satisfaction and gather feedbackStay updated on industry trends, recruitment best practices, and company servicesProvide support to other departments as needed

We are hiring Experienced sales executive and Telecaller.A sales executive is responsible for helping build up a bussiness by identifying new business prospects and selling product to them. They must maintain relationships with current clients and build and maintain relationships with new clients, They will also need to stay ahead of their competition and work on sharpening and improving their skills by attending classes, seminars or workshops.Experience in sales and marketing is a huge plus. You must understand the sales and marketing processes and be able to negotiate with clients, You must be able to search out business leads and trending products.Communication skills are also vital to this jobJob Type: Full-timeJob Timing: 9 AM to 06 PM