Array ( [0] => customer-care-executive [1] => kochi ) Customer Care Executive 12th Pass Jobs in Kochi
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Customer Care Executive 12th Pass Jobs in Kochi

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Telephonic For Airline Customer Service Representative Jobs (Freshers)

Fly Journey Aviation

  • 0 - 3 yrs
  • 15.0 Lac/Yr
  • Kochi
Problem-solving Teamwork Customer Service
As an Airline Customer Service Executive in Kochi/Cochin, India, you will be responsible for assisting passengers with flight bookings, resolving customer inquiries, and providing excellent service to ensure a smooth travel experience. You will handle check-in procedures, manage luggage inquiries, and assist passengers with boarding processes to ensure a seamless journey. Additionally, you will handle customer complaints and issues effectively and professionally, maintaining a positive attitude and ensuring customer satisfaction.The ideal candidate for this role will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be detail-oriented, organized, and able to multitask effectively. A high school diploma or equivalent is required, with previous customer service experience preferred but not mandatory. You should have a passion for helping others and a willingness to go above and beyond to assist passengers and provide exceptional service. A strong work ethic, team player mentality, and a commitment to delivering top-notch customer service are essential for success in this role.
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Looking For Customer Care Executive

Dtale Decor Pvt Ltd

  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Kochi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.
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Hiring Fresher / Customer Support Executive / Higher Secondary

GetHireSmart

Basic English Communication Customer Support Executive Customer Service
Were hiring for exciting opportunities in Bangalore, Chennai, and Kochi! Open Roles: Customer Support Locations: Bangalore Chennai KochiIf you or someone you know is looking for a great career opportunity, feel free to connect or share your resume.
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