Customer Care Assistant Fresher Jobs in Mohali

Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.

We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Exciting Opportunity at Teleperformance Mohali!!We're on the lookout for Customer Care Executives to join our dynamic International Voice/Chat Processes!We're Looking For:Exceptional communication and writing skillsWillingness to work in rotational shiftsOpen to both freshers and experienced candidatesSalary: 32kCab facility for girls Eligibility:Undergraduates and graduates can apply!Interview Timings: 11 AM - 5PMWalk-in Interviews at:Teleperformance, Gate 1, Plot A40, Sector 75, Phase 8B, Mohali, PunjabDon't miss this chance to be part of a team that values growth,diversity, and collaboration. Ready to take the next step? Share CV at 6230029562

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Dear Connection,We're hiring Customer Service Representative.Location - Noida Job Mode: Work From Office Working Days: 6 daysJob Role: Provide exceptional customer service. Resolve customer inquiries and complaints. Adhere to company policies and procedures.Eligibility Criteria: Minimum Education/qualification required: Primarily Graduates / UG - Lower Ratio Experience: 0-4 years (Voice process & having good communication skills). Interested candidates can send their resume to ta7@ab7solutions.com.

We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts

Hiring for Customer care executivejob location - Mohalisalary - upto 25kQualification - 12thGood communication skills required.

We re urgently looking for Customer Services Executive. Same day joining

Candidate should be very good in EnglishCandidate should have knowledge of computers.Candidate should be pro active.

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Hiring for 100 Customer Service Executive Jobs in Sector 79Phase 11, for Freshers,Required Educational Qualification is : Higher Secondary,Secondary School,Diploma,Other Bachelor Degree with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, CSE, Customer Management, good communication & soft skills,

A great opportunity for tech graduates .Graduation mandatory Handle customer's inbound and outbound chat process. Typing speed should be 30WPM. Candidates should be flexible with rotational shifts. 5.5 working dayworking hours-9working window 24x7[rotational shift]week off-1.5 week off rotational cab facility for night shift performance bonus and medical insurance, etc CTC- 33.3k Chat process Exp/ FresherWork from officeExcellent Communication Skills.*Candidates have to be fully vaccinated otherwise he or she can't join.

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team

Roles and Responsibilities:Candidate should be able to communicate with the customer & can resolve their concern.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Follow communication procedures, guidelines and policies.Desired Candidate Profile:Strong phone contact handling skills and active listening Excellent communication and presentation skillsReading & translation skills (English to Hindi)Perks and Benefits:Rotational shiftsFor Male Candidates: 24*7For Females: 06:00 AM to 07:00PM 18K CTC/MonthlyJob Location: MOHALI Interested Candidate can call or WhatsApp Their CV on below mentioned numbers. Please Walk-in for the great career opportunity with same day selection and offer.Please bring your CV and Aadhar card as well . Download Arogya Setu app in your phone or Carry Vaccination proof with you.

Description:- Voice process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on call- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at six-two-three-nine-zero-seven-four-five-zero-oneWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforces

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team