Customer Care Assistant Graduate Fresher Jobs in Pune

As an Office Assistant, you will play a crucial role in supporting daily office operations and ensuring a smooth workflow in the workplace. Your responsibilities will include:- **Managing correspondence:** You will handle incoming and outgoing communications, including emails and phone calls, ensuring timely responses and proper documentation.- **Maintaining office supplies:** You will keep track of inventory and order supplies as needed to ensure the office is well-stocked and operating efficiently.- **Organizing files and records:** You will be responsible for filing documents and maintaining a clear and organized filing system for easy access by staff when needed.- **Assisting in scheduling:** You will help coordinate meetings and appointments, managing calendars, and ensuring that everyone is informed of their schedule.- **Supporting other staff members:** You will provide administrative support to various departments, helping with tasks like data entry, document preparation, and general office duties.To succeed in this role, you should have the following skills and expectations:- **Excellent communication skills:** You should be able to communicate clearly and effectively in both written and verbal forms.- **Strong organizational skills:** Being detail-oriented and able to manage multiple tasks simultaneously is essential.- **Basic computer skills:** Proficiency in using office software like Microsoft Office (Word, Excel, etc.) is necessary.- **Team player:** You should be able to work collaboratively with colleagues and take direction from supervisors.- **Eager to learn:** A positive attitude and the willingness to learn new skills will help you grow in this role.

Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off

Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

We are looking for an expert customer service executive to join our organization. The customer service executive must be able to manage a team of customer support professionals. The candidate should be comfortable with creating policies and procedures that improve a customers experience while looking for support.The ideal candidate will be able to view the issues from a customers perspective and offer the best solution. The candidate must display a wide range of interpersonal skills to be deemed fit for the job. A candidate with a proven record of offering successful customer service will be preferred.

-Inform customers about product & services -Handle inbound & outbound calls -Understand customer's need & solve queries

handling international calls

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Job Roles:1. Communicate with customers to collect on overdue and unpaid bills2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency3. Able to manage difficult customer issues Candidate Requirements:1. Good written & oral communication2. US Shifts 3. Sunday fixed off & Alternate Saturday working

Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignmentsCandidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance

i need basic computer knowledge , and age 18 completed , and 12 th pass education .

The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.

R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.

Delivery rider in Dominos pizza

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

We are looking for enthusiastic and driven individuals to the roll of customer service associate.Key Responsibility :-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or service effectively.Handle customer inquiries, resolve issue, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem solving abilites.Proficiency is using customer service software and CRM systems.Ability to work in a fast - paced and target- driven environment.Flexibility to work in rotating shifts and off.Freshers EligibleBenefits :Competitive salary with performance based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Salary - 24K To 29K In Hand + PLI- Work from office- Excellent coms- 5 days working with 24/7 rotational shifts

Aviation Company is HIRING for Customer Care from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual.)Job purpose: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.Key responsibilities and accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.Reservations & ticketing:- Making reservations across the counter- Selling of tickets.- Remitting cash to the concerned department.- Answering customer queries over the telephone. Departures:- Attend the pre flight and post flight briefings.- Setting up of check in counters.- Screening of checked in baggage.- Maintain high quality of Check in procedures.- To assist customers with special requests.Arrivals:- To assist customers with special requests.- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same- Co-ordination with the baggage vendor for the damaged bags.- Follow up with the en-route stations regarding lost baggage.Post flight departure- Filing of all necessary flight papers- Any other responsibility assigned by the management from time to time

Job Title: Installation Executive Educational Qualification: Diploma in Engineering or ITI with 0-2 years of experience in installation of equipment/devices with automation capabilities.Positive attitudeTeam Player and problem solving capabilityAbility to travel with short noticeReporting To: Manager Shared Services Travel: 90%Job Responsibilities: Travel to customer / client location for installation activities. Ensure the availability of components / parts to be installed at customer location. Communication pre-installation requirements to customer / client. Installation of the products as per the installation manuals and demonstration of the safety, maintenance, and operation procedures to customer / client representatives. Documentation of installation, operation and maintenance checklists and issuance of documents to customers. Ensure installation kits availability all the time. Timely installation of the products and suggesting areas where products should be set up to ensure the increased efficiency. Troubleshooting problems with existing equipment. Testing old and new installation connections. Providing customers with verbal and written operating instructions for new equipment. Ensure the cleanliness of area after installation job completion. Recording and maintaining key parts related stock levels. Provide feedback on the installation challenges related to products and support required if any. Generation of invoice for the installation, repair and maintenance services. Ensure the maintenance contracts are executed in timely manner and adhered as per the schedule.

Company BackgroundCredence Global Solutions empowers your Revenue Cycle to make it thrive by delivering transformative services, ingenuity, technology and products that improve performance and protect the bottom line. Consequently, we help clients focus on what they do best and we can expand their profits. We are the experts who safeguard cash streams and keep them flowing and growing. We are the team to create, enhance and deliver outstanding financial outcomes for our clients. We deliver exceptional results and best in class resolutions by deploying science, technology and integrated strategies, inspired by subject matter experts.Designation Executive Customer ServiceDepartment OperationsJob DescriptionAs an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.Able to manage difficult customer issues while working in a fast paced environmentDetermine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Profile RequirementsGood written and oral communication skillsThird-party collections experience preferred (Medical or Telecom)HSC passed [10+2]This job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingHR - Cynthia

handling international calls

Customer Care Associate - to handle international calls

Customer Care Associate- able to handle international calls

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments