Customer Care Assistant 12th Pass Experience Jobs in Kolkata

### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Company OverviewWebvio Technologies is a leading International BPO with a specialization in International Travel process.Designation- Customer Care Executive -USExperience- 6 months - 2 yearsSalary- 18k-22k plus incentivesJob Location- KolkataJob Timing - US shiftJob Profile: -Efficiently handle all the queries and escalations from the US based customers. -Understand customers requirements and provide relevant solutions and assistance. -Handle Inbound Travel Process. -Convert query call into sales call.Required Skills: -Min of 10+2 pass. -Excellent in English. -Experience of 6 months - 2 years in any International BPO. Benefits: -Approved Birthday leave. -24 leaves in a year. -Lucrative Incentives upto 1 lakhs -Growth opportunity.If you meet the above requirements and eager to join a dynamic team at Webvio Technologies Pvt Ltd, please send your resume to shaikhsunehakhatun@webviotechnologies.com or contact on 9163328008. We look forward to hearing from you.

Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem providing online support ,giving our customers a positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.

We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.Candidates belongs to Travel Background there is no bar for Salary This is a US Inbound Ticketing Process Candidate have to take 15 to 30 inbound calls in a day only and book flight tickets and train tickets for US customers as per their requirements and resolve their quires .Need Candidates with Good communication skills and minimum 2 years of experience in International BPOWorking days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday Leave , 15 compensatory off for a year . Shifts: US night shift , Fixed shift with Roster offIncentive : UP to 4 lacs in a month ( Average incentive 30 k to 50k in a month ) apart from salarySalary : Fixed Salary , No deduction on salaryTraining : 30 days Fully paid training will be providedResponsibilities:-1.Manage incoming phone calls2.Identify and assess customers needs to achieve satisfaction3.Provide accurate, valid and complete information by using the right methods/tools4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionRequirements:-1. Proven customer care experience In any International BPO or Experience as a Travel Sales Representative2. Strong phone contact handling skills and active listening3. Customer orientation and ability to adapt/respond to different types of characters.4. Excellent communication and interpersonal skills

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-Fri Salary 3-4 Lacs P.A.

We are looking for 56 Customer Service Executive Posts in Kolkata, with deep knowledge in Customer Care, Customer Support, CSE and Required Educational Qualification is : Higher Secondary

We are looking for 30 Customer Service Executive Posts in Salt Lake, with deep knowledge in Customer Care, Customer Support, Customer Service Operations and Required Educational Qualification is : Higher Secondary

Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can applyOther Details: Process: inbound voice process (US healthcare) Night shift Work from office Salary 13.5K to 18.5 K inhand (depending upon experience and CTC) 5 days working & 2 days weekly off Location Salt Lake, sector -5 , KolkataJob Perks-: Fixed weekend (Sat & Sun) off Cab drop facility provided Subsidised meals No sales, no target PF & ESI available Attendance allowance of 1k per month provided. Lucrative bonus and incentives available

Dear Candidate,Greeting from Webvio Technologies Pvt LtdHIRING CANDIDATES LOCATED AT KOLKATAWE'RE Hiring for International Voice Process- US Travel process Interview Mode- Face 2 Face Interview OnlyContact: HR TinaShift: US Shift (Night Shift)Shift Timing- 9 PM- 7 AMExperience: 1.5 years of experienceSalary- 15k to 22k JOB Role: Engaged in handling calls Inbound Calls For US Travel Process. Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills Excellent verbal and written communication skills Converting query calls to sales calls. Ability to Identify Opportunity and Implement Process ImprovementsHas technical experience and skills in the areas of problem determination, creativity, and analysis.

Webvio Hiring for International Process - KOLKATA Location

US Shift- 8 PM To 4 AMAussie Shift- 5:30 Am To 12 AmCandidate Must Be Fluent In English .Fresher With Fluency In English Can Also Apply But Tech Support Experience Are Mainly Preferred .Sharp Mind And Good Catching Skill Is Required.Qualification - No BarCandidate Must Be Smart Enough For Handling Inbound / Outbound CallsSaturday Sunday Fixed Off.(Pick Up Drop Facilities Will Be Provided By The Company For Both Shift )Salary- 12000 To 20000 Per Month +Incentives

Job Openings for 20 Customer Relationship officer Jobs with minimum 1 Year Experience in Kolkata having Educational qualification of : Higher Secondary with Good knowledge in Customer Relationship,CRO etc.

Great opportunity for fresher candidates to working as Cargo Loader in Domestic Airlines... Limited vacancyWe are urgently hiring some fresher candidates as Cargo Loader in Domestic Airlines.Criteria For This JobAge : 18y to 28y (only for male candidates).Qualification : 10th pass or above.Skills : Candidate should be hardworking, strong and energetic by mentally and physically.Salary : 15k to 22k (P.F+E.S.I+Medical).For fresher candidates only.Great opportunity for fresher candidates to working as Cargo Loader in Domestic Airlines... Limited vacancy.We are urgently hiring some fresher candidates as Cargo Loader in Domestic Airlines.Skills: CANDIDATE NEED TO PHYSICALLY STRONGQualifications-10th Pass (SSC), 12th Pass (HSE)

URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time

Responsibilities of candidates include: Doing cold calling Identifying sales opportunities Closing business deals Negotiating Following up with customers Meeting sales targets Managing customer relationships, ensuring sales growth Explaining the products to the customers

CREATION OF TEAM & HANDALING OF HEALTH INSURANCE & MUTUAL FUND BUSINESS

Job DescriptionAbout the CompanyUtility Hub India is hiring experienced Customer Service Associates/ Telecallers/ Telemarketers for Australian Outbound Energy Sales Process. We are looking to hire confident, young and energetic CSAs for our India operations.Requirements Excellent spoken English is required. Candidates with experience in Australian Energy, Telecom voice will be preferred. Freshers with excellent communication skills can also applyJob Location: Kolkata (Salt Lake)Process: Australian Voice ProcessC.T.C: 10,000/- to 22,000/- (plus incentives)Benefits: Attractive incentives Employee friendly policies and work environment Salary on time Opportunity to apply for IJP Fixed morning shiftso Monday to Friday - 6:30am to 3:30pmo Saturday - 6:00am to 01:30pmo Sunday - Fixed offBoth Freshers and Experienced candidate can apply

kolkata job vacancies in ground staff , cargo, cabin crew, come and join us in interview .

Dear Candidate,Greeting from Webvio Technologies Pvt LtdHIRING CANDIDATES LOCATED AT KOLKATAWE'RE Hiring for International Voice Process- US Travel process Interview Mode- Face 2 Face Interview OnlyContact: HR TinaShift: US Shift (Night Shift)Shift Timing- 9 PM- 7 AMExperience: 1.5 years of experienceSalary- 15k to 22k

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Customer Service Executive (Voice/Blended/USA) ( Only Male Candidates)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalogue modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.

We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.