Walk-Ins Interview For Customer Care Executive

Webvio Technologies Pvt Ltd

we are hiring for the position of customer care specialist / customer care executive for our company webvio technologies pvt ltd at rajarhat, kolkata.

candidates belongs to travel background there is no bar for salary

this is a us inbound ticketing process candidate have to take 15 to 30 inbound calls in a day only and book flight tickets and train tickets for us customers as per their requirements and resolve their quires .

need candidates with good communication skills and minimum 2 years of experience in international bpo

working days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday leave , 15 compensatory off for a year .

shifts: us night shift , fixed shift with roster off

incentive : up to 4 lacs in a month ( average incentive 30 k to 50k in a month ) apart from salary

salary : fixed salary , no deduction on salary

training : 30 days fully paid training will be provided

responsibilities:-

ge incoming phone calls

tify and assess customers needs to achieve satisfaction

ide accurate, valid and complete information by using the right methods/tools

le customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

requirements:-

1. proven customer care experience in any international bpo or experience as a travel sales representative

2. strong phone contact handling skills and active listening

3. customer orientation and ability to adapt/respond to different types of characters.

4. excellent communication and interpersonal skills

• Experience

  1 - 3 Years

• No. of Openings

  15

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office