Customer Associate Job Vacancies in Sector 127

Hello Folks! We are thrilled to announce new openings for the International Voice Process! Positions available in:- Technical Support - Customer Service Experience: 1 to 4 yearsSalary: Up to 4.5 LPALocation: NoidaWorking Days: 5 days, with a rotational week offCab Facility: Provided for both sidesMode of Interview: Direct & Telephonic InterviewNotice Period: Immediate Joiners PreferredFor more details and to seize this opportunity, reach out to:Sakthi Priya HR

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives

Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.Key Responsibilities:- Respond to Customer Inquiries: Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- Resolve Issues: Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- Maintain Records: Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- Provide Product Information: Educate customers about our products and services to help them make informed decisions.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- Communication Skills: Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- Problem-Solving Abilities: A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- Team Player: The ability to work well with others in a team environment is important, as you will collaborate with various departments.- Adaptability: Be open to learning and adapting to new processes and changes to better serve our customers.- Proficiency in Basic Computer Skills: Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!

JOB DESCRIPTIONMinimum 1 Year Sales Experience in International BPO Voice / 1 years Sales Experience in Domestic Sales Process - Day / Morning / Evening / Night ShiftCRITERIA: Sales Role: All the Sales Roles require a minimum of 1 Year Experience into Selling & max of 10 years of Collective Experience (including Sales), Candidate should not be more than 35 years of age, Max CTC to be offered is 9 LPA. Undergraduates also can apply.JOB DESCRIPTION - MANAGER - SALES USARole details (Please read)Work Location: Remote online work until offices reopen, candidate may be based anywhere in IndiaWorking days: 6 working days with 1 day-off which maybe during the weekShifts (subject to change): Your shift may start any time after 7 PM and end any time before 10 AM, and is subject to change basis business requirementsMandatory Language Fluency: EnglishLaptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursedAdditional compensation: Rs5000QUALIFICATIONS Proven track record of exceeding targets as a sales Manager, > 1 year of experience in Sales. Overall experience must not be more than 10 years. Excellent communication, interpersonal, problem-solving, presentation, and organizational skills. Ability to balance persuasion with professionalism Strong business acumen and work ethics Ability to counsel a parent for the child's future Comfortable with changing shift timings so that we may serve our customers better Graduation is mandatory Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets), and PowerPointJOB DESCRIPTION- Manager - Sales - International (EMA/Australia/Asia) Process - Morning & Evening ShiftSCOPE: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor roleWork Location: Remote online work until offices reopen, candidate may be based anywhere in IndiaWorking days: 6 working days with 1 day-off which m

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

Hiring Alert! Mega Walk-In Drive A6, Tech Mahindra, Noida Sector 64We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice/Blended Process-Work from office), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.Key Responsibilities:Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy.Provide product/service information and support.Maintain detailed records of customer interactions.Work effectively in a fast-paced, rotational shift environment.Skills and Qualifications:Excellent verbal communication skills in English. Strong problem-solving and active listening skills. Ability to work in Rotational shifts,A customer-centric attitude and willingness to go the extra mile.13k-20k in-hand monthly salary Rotational shift Rotational off5 days working Why Join Us?A positive, supportive work environment. Growth and learning opportunities.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.