Higher Secondary Freshers For Customer Service Associate

Tech Mahindra

0 - 2 Years
20 Openings
2.0 - 2.5 Lac/Yr
Posted 45 days ago
Face-to-Face interview
Noida Sector 64

Key Skills

Customer Care Cons Domestic BPO Chat Process

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Job Description

hiring alert! mega walk-in drive a6, tech mahindra, noida sector 64

we are seeking enthusiastic and customer-focused individuals to join our dynamic customer support team. as a customer support executive (voice/blended process-work from office), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.

key responsibilities:

handle inbound and outbound customer calls professionally. address and resolve customer queries, issues, and concerns with empathy and accuracy.

provide product/service information and support.

maintain detailed records of customer interactions.

work effectively in a fast-paced, rotational shift environment.

skills and qualifications:

excellent verbal communication skills in english. strong problem-solving and active listening skills. ability to work in rotational shifts,

a customer-centric attitude and willingness to go the extra mile.

13k-20k in-hand monthly salary

rotational shift

rotational off

5 days working

why join us?

a positive, supportive work environment. growth and learning opportunities.