Higher Secondary Freshers For Customer Service Associate

Tech Mahindra

0 - 2 Years
20 Openings
2.0 - 2.5 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Noida Sector 64

Key Skills

Customer Care Cons Domestic BPO Chat Process

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Job Description

Hiring Alert! Mega Walk-In Drive A6, Tech Mahindra, Noida Sector 64

We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice/Blended Process-Work from office), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.

Key Responsibilities:

Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy.

Provide product/service information and support.

Maintain detailed records of customer interactions.

Work effectively in a fast-paced, rotational shift environment.

Skills and Qualifications:

Excellent verbal communication skills in English. Strong problem-solving and active listening skills. Ability to work in Rotational shifts,

A customer-centric attitude and willingness to go the extra mile.

13k-20k in-hand monthly salary

Rotational shift

Rotational off

5 days working

Why Join Us?

A positive, supportive work environment. Growth and learning opportunities.