Customer Service Associate

Ebixcash Global Services Pvt. Ltd.

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Analysing customer needs and recommending products based on those needs.

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer

interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Languages Required: English + Hindi + Kannada/Tamil/Telugu/ Gujarati/Marathi/Bengali

(Any South Language)

Salary: -/- depending on the performance and process

Required skills:

Good typing Speed.

Good Communication Skill.

Basic Computer Skills

Discipline, Positive Attitude & Punctuality

Company Name- Ebixcash Global Services Pvt. Ltd.

Job location - NPR complex, No 614 , Vajpayee Nagar, Hosur Rd, Hongasandra, Bengaluru, Karnataka

Regards,

Shivam Panwar

Recruiter

Experience : 0 - 2 Years

No. of Openings : 100

Education : Any Bachelor Degree

Role : Customer Service Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India