CRM Executive Female Graduate Jobs in Faridabad

Position Vacant: CRM Executive - FemaleJob Location: Sector 17, FaridabadCompany: SHRI RAM TILES & SANITARY SCF 132 Sector 17 HUDA Market FaridabadWhatsapp/Mobile: 9899546490Greet walkin customers and understand their requirements.Required Candidate profileProvide product information on tiles, sanitaryware & bathroom fittings.Record all walkins, inquiries, and telephonic leads in CRM software or Excel..Proficiency in MS Excel, and email drafting.

Key Responsibilities:Manage and maintain the CRM system (e.g., Zoho)project handling support serviceDevelop and implement CRM strategies to increase customer retention and conversion.Manage automation flows such as welcome emails, follow-ups, and feedback loops.Train internal teams on CRM usage and best practices when needed.Handle customer feedback and complaints effectively, ensuring timely resolution.Key Skills & Qualifications:Bachelors degree in Marketing, Business Administration, or a related field.1 - 5 years of experience in CRM, customer service, or digital marketing.Proficient in CRM software (e.g. Zoho).Strong analytical skills and attention to detail.Excellent written and verbal communication.Ability to work collaboratively across teams.Understanding of customer lifecycle management.Job Type: Full-timeBenefits:Leave encashmentPaid sick timeProvident Fund

EXPERIENCE REQUIRED : Fresher , Experience Upto 1 yearJOB LOCATION : Faridabad & Delhi - Laxmi Nagar , Vikash Marg and Rajori GardenJOB MODE : WFOQualification : Undergraduates & GraduatesSalary : Upto 2.5 Lacs Per YearThis is a full-time role for a Lending Counsellor ( Marketing ) located in Delhi - Rajouri Garden/ Laxmi Nagar, Vikash Marg and Faridabad. The role involves day-to-day tasks like lead generation, outbound sales, and telemarketing for multiple products like Credit Card, Loans, Insurance, and Investment Products. The candidate may work remotely after a few weeks of product training.