Call Center Fresher Jobs in Kolkata

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- **Making Outbound Calls**: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- **Customer Engagement**: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- **Data Entry and Management**: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- **Achieving Targets**: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- **Team Collaboration**: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- **Strong Communication Skills**: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- **Listening Skills**: Ability to listen carefully to customer needs and respond appropriately.- **Positive Attitude**: A friendly and positive demeanor helps create a welcoming experience for customers.- **Basic Computer Skills**: Familiarity with using computers for data entry and managing customer information is essential.- **Eagerness to Learn**: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. **Key Responsibilities:**- **Making Calls:** You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- **Understanding Customer Needs:** Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- **Recording Information:** Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- **Meeting Targets:** Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- **Providing Feedback:** Share insights and feedback from customers with the team to help improve our services and customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

Call and follow up with prospective customers.Explain project details and offers.Schedule site visits for the sales team.Maintain customer records in CRM/Excel.Achieve daily calling and lead generation targets.

As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Customer Outreach:** Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- **Product Knowledge:** Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- **Sales Pitch:** Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- **Customer Engagement:** Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- **Maintain Records:** Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- **Meet Targets:** Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

As an Admission Counsellor, you will play a critical role in guiding prospective students through the admission process. Your main goal is to help students make informed decisions about their educational journeys.**Key Responsibilities:**- **Counseling Students**: Provide personalized guidance to prospective students, addressing their questions about courses, programs, and the admission process to ensure they understand their options.- **Conducting Interviews**: Assess students' educational backgrounds and aspirations through interviews, helping to match them with suitable programs.- **Managing Applications**: Oversee the application process, ensuring that all required documents are submitted accurately and on time to make the enrollment process smooth for students.- **Follow-Up Communication**: Maintain contact with prospective students, providing updates and encouragement throughout their decision-making journey.- **Organizing Workshops**: Coordinate informational sessions and workshops to present program offerings and admission procedures to a larger audience.**Required Skills and Expectations:**- **Communication Skills**: You should have excellent verbal and written communication skills to effectively interact with students and colleagues.- **Interpersonal Skills**: Strong interpersonal skills are crucial for building rapport with students and making them feel comfortable during consultations.- **Organizational Skills**: You must be detail-oriented and able to manage multiple tasks, such as handling applications and scheduling interviews.- **Educational Background**: A B.A or an Advanced/Higher Diploma is required, showing your foundation in relevant fields.- **Team Player**: You should be able to work collaboratively with other staff members to enhance the student admission experience.This position is suitable for freshers passionate about education and helping others succeed.

we are looking for a smart tele caller, with basic computer skils, tele sales . who join our company deliver service.

We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.**Key Responsibilities:**- **Handling Customer Calls:** You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- **Providing Information:** Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- **Resolving Issues:** You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- **Maintaining Records:** Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- **Achieving Targets:** Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.**Required Skills and Expectations:**Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

Now Hiring Business Development Executive (BDE) Kolkata Looking to build a successful career in Sales & Marketing with excellent growth opportunities, professional training, and attractive incentives?Join IndiaFirst Life Insurance (Promoted by Bank of Baroda) and become part of a dynamic team where your talent is valued and your career growth has no limits. Location: Kaikhali / Airport 1 Area, Kolkata Job Type: Full-Time Office-Based

We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.

We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.

We are looking for a dedicated Telecalling Executive to join our team in Bangur Avenue, Kolkata. As a vital member of our sales department, you will engage with potential clients over the phone to promote our products and services.Key responsibilities include:1. **Making Outbound Calls**: You will contact leads provided by the company to introduce our services, explain their benefits, and encourage interest.2. **Handling Customer Queries**: You are expected to respond to questions from clients and provide accurate information to help them make informed decisions.3. **Updating Customer Information**: During calls, you will record and update customer details in our database, ensuring all information is current and accurate.4. **Achieving Sales Targets**: You will aim to meet daily and monthly sales targets through effective communication and follow-ups with prospects.5. **Building Relationships**: Establishing rapport with clients is essential. You will work on nurturing these relationships for future business opportunities.Required skills and expectations include:- **Strong Communication Skills**: You should have excellent verbal communication abilities to convey information clearly and persuasively.- **Persuasion Skills**: You must be able to influence potential customers and encourage them to consider our offerings.- **Basic Computer Proficiency**: Familiarity with computers and basic software applications is necessary for maintaining records.- **Positive Attitude**: A friendly and professional demeanor is crucial for building trust with clients.- **Team Collaboration**: You should be willing to work closely with team members to achieve shared goals.

Job Description:1.Counsel students and parents regarding admission processes and course options (India & Abroad).2.Handle inbound and outbound calls, follow-ups, and lead conversions.3.Provide accurate information about colleges, eligibility, and documentation.4.Maintain and update student records in CRM.5.Achieve monthly admission targets and support team goals.Requirements:- Good communication and convincing skills.- Basic knowledge of MS Office and CRM tools.- Ability to handle pressure and meet deadlines.- Prior experience in education counselling/sales is a plus

Solve LegalX Private Limited is looking for enthusiastic and result-driven Inhouse Tele SalesExecutives to drive business growth by generating leads, engaging prospective clients, andconverting opportunities into successful sales.Key Responsibilities- Make outbound calls to prospective customers.- Explain company services and generate qualified leads.- Convert leads into customers and achieve monthly targets.- Build and maintain strong customer relationships.- Follow up with leads and ensure timely closure.- Maintain records and update CRM regularly.- Coordinate with internal teams for smooth onboarding.

About UsArohi Global Textiles (OPC) Pvt Ltd. is a renowned brand in Lingerie & Underwear Manufacture segment in India. Arohi Provides Premium quality and skin friendly underwear for men, women and kids. Arohi Global Textiles (OPC) Pvt Ltd partners with entrepreneurs and distributors to launch private-label innerwear and underwear lines. Role OverviewWe are hiring 5 Inside Sales Executives to make outbound calls to qualified leads interested in starting a distribution business with Arohi Global. The role is conversion-focused: you will explain our new business model of own brand, answer queries, overcome objections, and convert leads into clients. Immediate joiners preferred.