Call Center Fresher Jobs in Kolkata

We are looking for a motivated Telecaller Executive to join our team in Kolkata. This full-time work-from-home position is ideal for freshers who have completed their 10th grade and are passionate about engaging with customers over the phone.Key Responsibilities:1. Customer Calling: Reach out to potential customers through outbound calls, following up on leads, and providing information about our products or services.2. Communication: Clearly explain features and benefits to customers, answering any questions they may have to ensure they understand the offerings.3. Data Entry: Maintain accurate records of calls and customer interactions in our system to help track follow-ups and customer feedback.4. Meeting Targets: Strive to meet monthly call and sales targets by actively engaging customers and promoting our services effectively.5. Feedback Collection: Gather customer feedback on products and services to share with the team and contribute to improvements.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and a friendly telephone manner. Being comfortable with making multiple calls each day and handling customer inquiries is important. Candidates should be detail-oriented, as maintaining accurate records is essential. A positive attitude, willingness to learn, and the ability to adapt to different customer needs will make you successful in this role. Additionally, basic computer skills are necessary for data entry and record-keeping. Freshers are encouraged to apply.

Job Summary:A Sales Executive is responsible for driving company sales by sourcing new clients and maintaining relationships with existing clients. The role involves understanding customer needs, presenting appropriate solutions, and negotiating terms to close sales successfully.Key Responsibilities:- Identify and generate new business opportunities through various channels.- Develop and maintain strong relationships with existing and potential clients.- Conduct market research to identify selling possibilities and evaluate customer needs.- Prepare and deliver presentations on products/services.- Create frequent reviews and reports with sales and financial data.- Participate in trade shows, conferences, and other marketing events.- Negotiate and close deals, ensuring all sales targets and KPIs are met.- Provide after-sales support and maintain customer satisfaction.- Collaborate with team members and other departments to ensure sales objectives are achieved.Qualifications:- Bachelor's degree in Business Administration, Marketing, or a related field.- Proven experience as a Sales Executive or relevant role.- Proficiency in English; knowledge of additional languages is a plus.- Excellent knowledge of MS Office and CRM software.- Strong communication, negotiation, and interpersonal skills.- Self-motivated with a results-driven approach.- Aptitude in delivering attractive presentations.Work Environment:- Office-based with occasional travel to client sites.- Dynamic and fast-paced environment.Compensation:- Competitive salary with commission-based incentives.Please WhatsApp your CV to 8981691446.Work Location: Hybrid remote in Kolkata, West Bengal

We are looking for a motivated and enthusiastic Sales Executive to join our team in Garia, Kolkata. This entry-level position is ideal for fresh graduates seeking to start their careers in sales.Key Responsibilities:1. Customer Engagement: Interact with potential customers, understand their needs, and provide information about our products and services to help guide their purchasing decisions.2. Sales Support: Assist in preparing sales presentations and proposals, ensuring they are tailored to the needs of each client and effectively highlight the benefits of our offerings.3. Lead Generation: Identify and cultivate new leads through networking, social media, and other channels, contributing to the overall growth of the sales pipeline.4. Follow-up: Conduct follow-up calls and email correspondence with leads to nurture relationships and convert prospects into customers.5. Sales Reporting: Maintain accurate records of sales activities, customer interactions, and deal progress in our database, providing insights for future sales strategies.Required Skills and Expectations:The ideal candidate should be a dynamic female graduate with strong communication skills and a passion for sales. You must be enthusiastic about engaging with customers and possess the ability to listen actively. A positive attitude, a willingness to learn, and the ability to work collaboratively in a team environment are essential. Proficiency in basic computer applications will aid in managing sales tasks effectively. Being organized and detail-oriented will help you excel in this role.

Main Tasks Call leads from the company database.Schedule and fix property site visits. Follow up regularly with potential clients.Log all client details in the CRM system.Pass hot leads to the field sales team.

We are hiring candidates for a tele caller job in Kolkata with a fixed salary and no target pressure. If you are looking for reliable jobs in kolkata with immediate joining, apply today.

As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.- Conduct Calls: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.- Answer Inquiries: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.- Build Relationships: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.- Maintain Records: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.- Collaborate with Team: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.To excel in this role, candidates should possess:- Strong communication skills to effectively convey information and engage with diverse audiences.- A proactive attitude and willingness to learn about various educational programs.- Excellent listening skills to understand student needs and provide tailored advice.- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently. This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.

As a Team Leader, you will oversee a small group of team members, guiding and supporting them to achieve their goals. Your role is essential in ensuring the team's success and maintaining a positive work environment.Key Responsibilities:- Supervise Team Performance: Monitor the progress of team tasks, ensuring that the team is meeting their targets and deadlines effectively.- Provide Guidance: Offer assistance and advice to team members, helping them solve issues and improve their skills.- Facilitate Communication: Act as the main point of contact between your team and upper management, conveying important information and updates clearly.- Train and Onboard New Members: Help integrate new team members into the group by providing them with the necessary training and support on their first days.- Encourage Team Cohesion: Foster a collaborative team spirit by organizing team-building activities and promoting a positive attitude among team members.Required Skills and Expectations:- Strong communication skills are essential to articulate ideas and understand team needs clearly.- Organizational skills are necessary to manage tasks effectively and keep the team on track.- A problem-solving mindset will help address challenges that arise within the team and find effective solutions.- Leadership qualities are important, as you will need to motivate and inspire your team to perform their best.- Basic computer skills are required for reporting and communication purposes. This position is ideal for someone entering the workforce who is eager to learn and grow in a leadership role.

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- Making Outbound Calls: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- Customer Engagement: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- Data Entry and Management: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- Achieving Targets: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- Team Collaboration: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- Strong Communication Skills: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Positive Attitude: A friendly and positive demeanor helps create a welcoming experience for customers.- Basic Computer Skills: Familiarity with using computers for data entry and managing customer information is essential.- Eagerness to Learn: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- Understanding Customer Needs: Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- Recording Information: Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- Meeting Targets: Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- Providing Feedback: Share insights and feedback from customers with the team to help improve our services and customer experience.Required Skills and Expectations:Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

Call and follow up with prospective customers.Explain project details and offers.Schedule site visits for the sales team.Maintain customer records in CRM/Excel.Achieve daily calling and lead generation targets.

As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. Key Responsibilities:- Customer Outreach: Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- Product Knowledge: Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- Sales Pitch: Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- Customer Engagement: Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- Maintain Records: Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- Meet Targets: Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.

We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.Key Responsibilities:- Respond to Customer Inquiries: You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- Provide Product Information: You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- Resolve Issues: You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- Document Customer Interactions: You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- Follow Up With Customers: You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

As an Admission Counsellor, you will play a critical role in guiding prospective students through the admission process. Your main goal is to help students make informed decisions about their educational journeys.Key Responsibilities:- Counseling Students: Provide personalized guidance to prospective students, addressing their questions about courses, programs, and the admission process to ensure they understand their options.- Conducting Interviews: Assess students' educational backgrounds and aspirations through interviews, helping to match them with suitable programs.- Managing Applications: Oversee the application process, ensuring that all required documents are submitted accurately and on time to make the enrollment process smooth for students.- Follow-Up Communication: Maintain contact with prospective students, providing updates and encouragement throughout their decision-making journey.- Organizing Workshops: Coordinate informational sessions and workshops to present program offerings and admission procedures to a larger audience.Required Skills and Expectations:- Communication Skills: You should have excellent verbal and written communication skills to effectively interact with students and colleagues.- Interpersonal Skills: Strong interpersonal skills are crucial for building rapport with students and making them feel comfortable during consultations.- Organizational Skills: You must be detail-oriented and able to manage multiple tasks, such as handling applications and scheduling interviews.- Educational Background: A B.A or an Advanced/Higher Diploma is required, showing your foundation in relevant fields.- Team Player: You should be able to work collaboratively with other staff members to enhance the student admission experience.This position is suitable for freshers passionate about education and helping others succeed.

we are looking for a smart tele caller, with basic computer skils, tele sales . who join our company deliver service.

We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.Key Responsibilities:- Handling Customer Calls: You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- Providing Information: Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- Resolving Issues: You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- Maintaining Records: Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- Achieving Targets: Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.Required Skills and Expectations:Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.Key Responsibilities:- Data Entry: Accurately input and update data in our systems, ensuring information is current and accessible.- Documentation: Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- Communication: Handle communication with other departments and clients, supporting team members and improving workflow.- Inventory Management: Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- Routine Administrative Tasks: Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.Required Skills and Expectations:Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

About UsArohi Global Textiles (OPC) Pvt Ltd. is a renowned brand in Lingerie & Underwear Manufacture segment in India. Arohi Provides Premium quality and skin friendly underwear for men, women and kids. Arohi Global Textiles (OPC) Pvt Ltd partners with entrepreneurs and distributors to launch private-label innerwear and underwear lines. Role OverviewWe are hiring 5 Inside Sales Executives to make outbound calls to qualified leads interested in starting a distribution business with Arohi Global. The role is conversion-focused: you will explain our new business model of own brand, answer queries, overcome objections, and convert leads into clients. Immediate joiners preferred.

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call Airtel prepaid customers to assist with mobile recharges.Explain different recharge plans to customers.Answer any questions customers have about recharges.Keep records of calls and ensure customers are satisfied.Salary & Benefits:Monthly salary up to rs.10,000/-Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).Work Details:Work Hours: 10:00 AM to 7:00 PMLocation: Gariahat, Kolkata.Call : 7596958886Qualifications & Skills:Completed Higher Secondary (HS) or hold a Graduate degree.Must speak Hindi fluently.Basic knowledge of mobile recharge services is a plus.Energetic, polite, and focused on helping customers.If you meet these requirements and are interested in this opportunity, we encourage you to apply.