276

Process Executive Job Vacancies in Kolkata

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  • 0 - 3 yrs
  • Kolkata
Outbound Calling Domestic BPO BPO Non Voice Inbound Voice Process Voice Support Inbound Calling
We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.**Key Responsibilities:**- **Handling Customer Calls:** You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- **Providing Information:** Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- **Resolving Issues:** You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- **Maintaining Records:** Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- **Achieving Targets:** Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.**Required Skills and Expectations:**Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.
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Human Resource Executive - Kolkata

Custodian Corporate Services Pvt Ltd

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Kolkata
Joining Formalities MS-excel PF Act Esic Salary Processing Screening Interviewing Candidates
We are looking for a Human Resource Executive in Kolkata who will play a key role in managing HR operations and supporting staff-related activities. The ideal candidate should have 1-3 years of experience and must be a graduate.Key Responsibilities include:1. **Recruitment and Selection**: You will assist in attracting, screening, and interviewing candidates to fill job openings. This includes posting job ads and coordinating interviews with hiring managers.2. **Onboarding New Employees**: You will help new hires integrate into the company by conducting orientation sessions and preparing onboarding materials, ensuring they understand company policies and their roles.3. **Employee Relations**: You will be the point of contact for employees for HR-related queries and needs, fostering a positive workplace environment and resolving any concerns that arise.4. **HR Documentation**: You will maintain employee records and HR databases, ensuring all documentation is accurate and up-to-date, facilitating smooth HR operations.The required skills include strong communication and interpersonal abilities, attention to detail, and proficiency in MS excel and statutory compliance (PF/ESIC). You should be organized, proactive, and able to manage multiple tasks simultaneously while maintaining confidentiality and professionalism in all HR dealings.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Salt Lake Kolkata
Sales Process Customer Centric
Sales : Credit Card- Insurance - Sales ExecutiveEligibility: Experience & Freshers Can Apply (female Candidate Preferred)Language Requirement: Bengali & Hindi & EnglishWorking Days: 6 Days.Week Off : Fixed Sunday OffWorking Hours: 9:30am - 6:30 PmExtra Facility: Durga Puja 4 Off + Notional Holiday OffJoining: Immediate
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  • Fresher
  • Kolkata
Back Office Processing Coordination Skills Backend Team Tracker Team Leader
We are looking for a dedicated Back Office Executive to join our team in Kolkata. This role is ideal for freshers who have completed their 12th grade and are eager to learn in a dynamic environment. **Key Responsibilities:**- **Data Entry:** Accurately input and maintain important information in databases or spreadsheets to ensure that all data is current and accessible.- **Documentation Management:** Organize and manage all company documents, both digital and physical, making it easy to retrieve information when needed.- **Customer Support:** Assist customers through email or phone, addressing their queries and providing the necessary information to ensure a smooth experience.- **Reporting:** Prepare daily or weekly reports on various tasks to keep the management informed about progress and areas that need attention.- **Coordination:** Work closely with other departments to facilitate the smooth flow of information and support their operational needs.**Required Skills and Expectations:**- Strong attention to detail to ensure accuracy in all tasks, particularly in data entry and documentation.- Good communication skills, both written and verbal, to effectively interact with customers and team members.- Basic computer skills, including proficiency in Microsoft Office applications such as Word and Excel.- Ability to work independently and efficiently manage time to meet deadlines.- A positive attitude with a willingness to learn and adapt in a fast-paced work environment.
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  • 0 - 5 yrs
  • Kolkata
Customer Care Coordination Skills MS Office Word Computer Operations Back End Processing Basic Computer Skills Back Office Processing
We are looking for a Back Office Executive in Kolkata who will support daily operations and ensure smooth functioning of the office. This role is suitable for fresh graduates and individuals with up to five years of experience.Key Responsibilities:1. **Data Entry**: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.2. **Documentation**: Prepare and maintain important documents, files, and records, ensuring they are organized and readily retrievable.3. **Communication**: Assist in coordinating communication between departments and responding to inquiries, helping to facilitate effective information flow.4. **Inventory Management**: Monitor and record the inventory of office supplies, ensuring that necessary materials are always available and replenished as needed.5. **Reporting**: Generate reports related to office operations, assisting management in evaluating performance and making informed decisions.To succeed in this role, candidates should possess strong attention to detail, good organizational skills, and the ability to manage multiple tasks effectively. Proficiency in using computers and office software is essential. A collaborative spirit and willingness to learn are expected, as is a professional attitude towards work and colleagues.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Good English Speaking Good Communication Skills Night Shift Basic Excel Outbound Calling International BPO Voice Process
We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Care Back Office Processing Back End Processing Backend Backend Process
As a Back Office Executive, you will play a crucial role in supporting our business operations. Your primary focus will be on ensuring that various administrative and operational tasks are completed efficiently to enhance the overall workflow.**Key Responsibilities:**- **Data Entry:** Accurately input and update information in databases, ensuring that all records are current and accessible for other team members.- **Documentation Management:** Organize and maintain physical and digital files to ensure quick retrieval of documents and compliance with company procedures.- **Communication Support:** Assist in managing both internal and external communications, responding to inquiries and directing them to the appropriate departments.- **Report Preparation:** Generate regular reports on various business metrics, helping management make informed decisions based on accurate data analysis.- **Customer Support Coordination:** Support front office staff by handling customer inquiries and processing orders, ensuring a seamless experience for clients.- **Inventory Management:** Monitor supplies and inventory levels, placing orders when necessary to avoid shortages and ensure operational continuity.Required skills and expectations include having a Bachelor's degree in fields like B.A, B.B.A, or B.Com, or a professional qualification. We value candidates who can work well both independently and as part of a team. Strong organizational skills, attention to detail, and proficiency in MS Office applications are essential. Excellent communication skills, both written and verbal, are necessary to interact effectively with team members and clients. Experience in a similar role is a plus but not mandatory.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baguihati Kolkata
Customer Care Back Office Processing Coordination Skills Power Point Microsoft Excel Photo Editing
Hiring Alert Back Office Executive (Female) Location: Baguihati, Kolkata
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Online Jobs Home-based Jobs Online Employment Data Entry
We are urgently hiring Digital Form Processing Executives for online form handling, data processing, documentation work, and back office operations. Freshers and experienced candidates looking for work from home jobs, remote jobs, online office jobs, and typing jobs can apply immediately.This opportunity is ideal for students, graduates, freelancers, housewives, and job seekers searching for flexible online work opportunities in India.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Tagore Park Kolkata
Outbound Calling Voice Process Lead Generation Convincing Power Inside Sales Negotiation Skills
Job Title: Inside Tele Sales ExecutiveCompany: Solve LegalX Private LimitedLocation: Tagore Park, Kolkata - 700039Experience: 1-4 YearsOpen Positions: 3-4
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Kolkata
Sales Sales Process Presentation Skills Good Communication Professional Communication Direct Sales
We are seeking a motivated Relationship Executive to join our team in Kolkata. This role is ideal for individuals with 1 to 7 years of experience who are passionate about building and maintaining customer relationships.Need serious candidates onlyKey Responsibilities:1. **Customer Interaction**: Engage with clients through phone calls, emails, and meetings to understand their needs and provide suitable solutions. Building a rapport with clients is essential to fostering loyalty and trust.2. **Account Management**: Manage a portfolio of clients, ensuring their needs are met consistently. This involves regular follow-ups and timely responses to inquiries or issues that may arise.3. **Data Management**: Maintain accurate records of client interactions and updates in our CRM system. This ensures efficient tracking of customer information and assists in better service delivery.4. **Feedback Collection**: Gather and analyze customer feedback to improve services and address any areas of concern. Listening to clients helps us enhance our offerings and strengthen relationships.5. **Collaboration**: Work closely with sales, marketing, and product teams to relay customer insights and influence strategies that cater to client needs.To succeed in this role, you should have strong communication and interpersonal skills. An ability to build relationships quickly is crucial, as is proficiency in problem-solving. Being organized and detail-oriented will help you manage multiple accounts effectively. A graduate degree is required for this role, along with a proactive attitude towards customer service.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Voice Process Outbound Calling Inbound Convincing Power
About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • South Kolkata
Outbound Calling International Call Center Voice Process Customer Support
We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.
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  • 0 - 6 yrs
  • Salt Lake Kolkata
Outbound Calling Sales Voice Process English Hindi BPO
Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!
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  • 2 - 3 yrs
  • Barasat Kolkata
MS OFF Human Resource Management Employee Induction Employee Relations Screening Salary Processing Joining Formalities Recruitment Development End to End Recruitment
We are seeking a dedicated and motivated Human Resource Executive to join our team in Barasat, Kolkata. This role is ideal for candidates with 2 to 3 years of HR experience who are looking to contribute to a dynamic workplace.The Human Resource Executive will be responsible for managing various HR functions, including recruitment, employee onboarding, and performance management.Key Responsibilities:1. **Recruitment and Staffing:** Conduct job postings, screen resumes, and interview candidates to fill open positions effectively while ensuring a smooth hiring process.2. **Employee Onboarding:** Facilitate orientation sessions for new hires, helping them understand company policies and culture to ensure a positive transition into the organization.3. **Performance Management:** Assist in the development and implementation of performance review processes, gathering feedback and supporting managers in employee evaluations.4. **HR Policy Implementation:** Ensure adherence to HR policies and procedures, addressing any issues that arise in alignment with company standar5. **Employee Relations:** Act as a point of contact for employees with HR-related queries, fostering a positive work environment and resolving conflicts when necessary.Required Skills and Expectations:The ideal candidate should possess a bachelor
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Banking Operations Back Office Processing Computer Operations Basic Computers
As a Back Office Executive, you will play a crucial role in supporting the daily operations of our business. Your primary responsibilities will include:- **Data Entry:** Accurately inputting important information into our systems to ensure data integrity and availability.- **Documentation Management:** Organizing and maintaining physical and digital files, ensuring that documents are easily accessible and up-to-date.- **Communication Support:** Assisting with internal and external communications, preparing reports, and responding to inquiries as needed.- **Inventory Management:** Keeping track of office supplies and materials to ensure that resources are always available for operational needs.- **Assisting Teams:** Supporting various departments with administrative tasks, helping to streamline workflows and improve overall efficiency.To succeed in this role, you should possess the following skills and qualities:- **Attention to Detail:** Strong focus on accuracy and thoroughness to ensure proper data handling and documentation.- **Organizational Skills:** Ability to manage multiple tasks efficiently, prioritizing work effectively to meet deadlines.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite or similar tools, with the ability to learn new software quickly.- **Effective Communication:** Good verbal and written communication skills to interact clearly with team members and clients.- **Team Player:** Willingness to cooperate with colleagues and contribute to a positive work environment.Candidates with 0 to 1 year of experience and at least a 12th-grade education are encouraged to apply.
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Hiring Fresher - Back Office Executive - Kolkata

Economical Research and Management Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Back End Developer Back End Processing Back Office Assistant Back Office Coordinator Back Office Incharge Coordination Skills Backend Process Customer Care Computer Operations Typing Skills Basic Computer Skills Back Office Processing Basic Computers Data Entry MS Office Word Backend
We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Professional Communication Business English
Job Title: Process ExecutiveCompany: TranzlatexShift: 7:00 AM 4:00 PM (Fixed Morning Shift)Working Days: Monday to Friday (Sat & Sun Off)Facility: Cab Pickup AvailableJob Role:Handle document processing and coordinationCommunicate with clients and internal teamsMaintain records and ensure quality standardsRequirements:12th passBasic computer knowledgeGood communication skillsDetail-oriented and responsibleWhy Join Us?Join a growing startup and kickstart your career in a professional and supportive work environment with fixed shift and weekend offs.
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  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Kolkata
OOH Display Advertising Marketing Communication B2B Sales CRM Lead Generation Prospecting Sales Process Negotiation Revenue Assurance Media Buying Media Planning
Sales & Marketing Executive OOH (Out-of-Home Advertising)Location: Kolkata, West BengalDepartment: Sales & MarketingIndustry: Advertising / Media / Outdoor (OOH)Experience: 14 Years (Freshers with strong communication skills may apply)Employment Type: Full-timeJob Summary:We are looking for a dynamic and results-driven Sales & Marketing Executive to join our Out-of-Home (OOH) advertising team. The ideal candidate will be responsible for driving revenue growth, building client relationships, and promoting our outdoor advertising solutions including billboards, transit ads, digital displays, and more.Key Responsibilities:Identify and approach potential clients for outdoor media advertising.Pitch OOH advertising solutions tailored to client needs.Manage end-to-end sales cycle from prospecting and pitching to closing and account servicing.Maintain long-term client relationships and ensure repeat business.Coordinate with internal teams for campaign execution, site bookings, and compliance.Conduct regular market research and competitor analysis to stay updated on industry trends.Prepare sales reports and revenue forecasts.Attending networking events, client meetings, and industry seminars to build brand presence.Key Skills & Requirements:Bachelors degree in Marketing, Business, Mass Communication, or related field.Prior experience in media sales, especially OOH, is preferred.Excellent communication, presentation, and negotiation skills.Ability to work independently and under pressure.Proficiency in MS Office (Excel, PowerPoint) and CRM tools.Must be a team player with a go-getter attitude.Preferred Qualifications:Familiarity with local/regional outdoor advertising markets.Understanding of media planning, ad space pricing, and vendor coordination.What We Offer:Competitive salary + attractive incentive structure.Opportunity to work with a reputed media/advertising company.Learning & development support in the OOH domain.Dynamic and collaborative work environment.
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