Call Center Executive Graduate Fresher Jobs in Mumbai

Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - Customer Interaction: Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - Problem Resolution: Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - Information Management: Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - Feedback Collection: Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Job BriefWe are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales.The Telecallers responsibilities include answering incoming calls, making outgoing calls to prospective customers, and documenting customer inquiries.Our ideal candidate is an excellent communicator, able to handle calls promptly and professionally.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

Hiring for nutraceutical company

VERY Urgent requirement for Tele callers. Salary : 13k - 17k in hand+ incentivesHsc passed and graduate fresherTiming 9:30am to 6:30pm. Location : Bhandup , Sakinaka, Thane Majiwada* Average English Communication still* Need Immediate joinersInterested candidates can call or WhatsApp on 7039670501 shantib.stahr@gmail.com

Greetings!!!Company Name: CREDEASE SOLUTIONS PVT LTDLocation: Goregaon WestRole: Tele callerQualification: High school diploma or equivalent. A degree in any field is preferred.Experience: Previous experience in tele calling, sales, or customer service is advantageous but not mandatory.Job Summary:As a Tele caller at our loan service provider company, you will be responsible for reaching out to potential and existing customers to promote our loan services. Your primary goal is to convert leads into successful loan applications while ensuring a high level of customer satisfaction.Key Responsibilities:*Outbound Calling: Make outbound calls to potential and existing customers to inform them about our loan products and services.*Lead Conversion: Identify customer needs and provide appropriate loan products to meet their requirements.*Customer Engagement: Build and maintain positive relationships with customers to ensure repeat business and customer loyalty.*Follow-ups: Conduct follow-up calls to ensure documentation and application processes are completed smoothly.*Documentation: Assist customers in filling out loan applications and gathering required documentation.*Problem Resolution: Address customer inquiries and resolve any issues related to loan applications and processes.*Data Management: Maintain accurate records of customer interactions and update the CRM system regularly.*Sales Targets: Meet or exceed monthly sales targets and performance metrics.Qualifications:*Education: High school diploma or equivalent. A degree in any field is preferred.*Experience: Previous experience in telecalling, sales, or customer service is advantageous but not mandatory.*Communication Skills: Excellent verbal communication skills in [Specify Language(s)].*Customer Orientation: Strong customer service skills and the ability to handle objections effectively.*Sales Acumen: Basic understanding of sales techniques and the ability to close deals.

Required Telecallers / Agents - 100Tata capital Personal loan process for lead generation process Salary upto 13k to 15k in hand depending on interviewAverage to Good communication requiredExperience AND Fresher Graduate + HSC Lead generation processLocation: chandivaliAge 18 to 35Male and Female Dont higher regular student

Key Responsibilities:Conduct outbound calls to prospective customersIntroduce our products/services and highlight their benefitsQualify leads and effectively handle objectionsClose sales and achieve targets consistentlyMaintain accurate records of interactions in our CRM systemRequirements:Proven experience in telesales or a similar roleExcellent communication and negotiation skillsAbility to work well in a fast-paced environmentGoal-oriented mindset with a strong drive to succeedProficiency in basic computer applications

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Hiring for 5 Telecalling Executive Jobs in Vasai West, for Freshers,Required Educational Qualification is : Higher Secondary,Secondary School,B.A,B.B.A,B.Com,B.Sc,M.A,M.Com,M.Ed with Good knowledge in outbound calling, Voice Process, Call Center, Tele Marketing, Good communication, Convincing etc.

1) Assisting customers in sale of a range of financial products on phone2) Need to make outbound call3) Fully responsible for meeting and exceeding targets as assigned periodicallyLocation - Mumbai, malad westQualification - UG can apply with 06th month of any Sales .Any graduate fresher can apply .Language - English with Tamil , Telegu and Kannada .Age - 18- 26Salary - upto 2.80 LPAMale & Female both

immediate joining with good skills for both fresher & experience for both males and females

Job Details :- Hiring...Hiring..Hiring WE ARE HIRING FOR FRESHERS BPO International Voice process PRINCIPAL RESPONSIBILITIES: Inbound / Outbound interaction with clients Skilling on all voice and back office queues as per requirement. Good computer navigational skills and familiar with MS office Should have good customer service skills Understand customer queries / request and act accordingly. Maintain a healthy and clean work environment. Update knowledge of process on regular basis. Good to have - Previous experience in Logistics / courier / cargo would be preferred - Experience of 1-2 years desirable. - Experience in call center will be an advantage. - Work on track & trace ( for logistic business) - Hospitality industry candidates from e.g. hotels industry or any other service industry. - Knowledge of Western culture would be an added advantage. (USA/UK culture) If anyone is interested or has References please send your resume to Please share this information to your friends your reference would be appreciated!!

Must have 0 1 years of experience Good communication skills (written & verbal)Prefers call center back ground handling customers queries and requirements

Hiring Customer Support Associate Graduates Freshers & ExperiencedExcellent Communication Skills RequiredSalary 20,000 Depending upon Last Drawn InterviewImmediate Joining Work From Office.

70% calling and 30% backend work (There is no target work or voice process)Inform to clients / customer about hotel information and provide them tour package and hotel information as per their choice and requirement.Have to promote through various channels like email / Calls / Social media etc.

Processing of Client figures into system in line with specified key performance indicators and contractual conditions Acknowledge and action clients instructions in a timely manner and communicate pertinent information as necessary Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the same Ensure the workflow system is kept up to date with correct dates and appropriate comments Understand the clients business and their requirements (operational and other) Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to management Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts Adheres to standard internal processes, policies and procedures, and other external regulatory requirements Compliance with legal requirements, industry regulations, organisational policies and clients best practice and professional codes Ensure internal, client and market correspondence are stored on E-filing and necessary documents attached to processing system Support Account and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies Liaise with AM / CSA on a regular basis to understand and determine Client specific needs Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit