BPO Telecaller Job Vacancies in Hazratganj

As a BPO Telecaller, you will be responsible for communicating with customers to provide information, resolve issues, and promote services. This role requires effective communication skills and a friendly demeanor.**Key Responsibilities:**- **Inbound and Outbound Calls:** Handle both incoming inquiries and make outbound calls to engage potential customers, ensuring clear and effective communication.- **Customer Support:** Assist customers with their questions or concerns, providing prompt and accurate information to enhance their experience.- **Product Promotion:** Inform customers about products and services, helping to identify their needs and promoting suitable offerings.- **Data Entry and Record Keeping:** Accurately input customer information and maintain logs of interactions for future reference, ensuring data integrity.- **Follow-up Calls:** Conduct follow-up calls to ensure customer satisfaction and gather feedback on their experiences, fostering positive relationships.- **Meeting Targets:** Strive to meet assigned targets for call volume, customer satisfaction, or sales, contributing to the overall goals of the team.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal communication skills to effectively convey information and engage with customers.- **Listening Ability:** Active listening is crucial to understand customer needs and provide the right solutions.- **Basic Computer Knowledge:** Familiarity with computers and office software is necessary for data entry and maintaining records.- **Problem-Solving Skills:** You should be able to think on your feet and come up with solutions when faced with customer challenges.- **Team Player:** Being able to work collaboratively with others in a fast-paced environment is essential for success. - **Positive Attitude:** A friendly and upbeat demeanor will help you connect with customers effectively.

Subject: Direct Walk-in Interviews: Were Hiring at IBIS Group!Were excited to announce that IBIS Group (not a placement agency) is hiring for the position of Telecaller (If you're interested, walk in for an interview tomorrow between 11 AM to 7 PM at the following address:2nd Floor, Rohit Bhawan,Sapru Marg, , Hazratganj,Lucknow, Uttar Pradesh 226001Salary: 10,00020,000/monthBest regards,HR Department9555152360/ 9044454956IBIS Group

Position - Telecaller location - Hazratganj Lucknow experience - Fresher qualification - 12ththe Candidate Should have Good Communication Skill.

We have vacant of 10 Telecaller Jobs in Hazratganj, Lucknow, Experience Required : 1 Year Educational Qualification : B.A, M.B.A/PGDM Skill Domestic BPO etc.

We are looking for 50 Telecaller Posts in Lucknow Hazratganj, with deep knowledge in outbound calling, Domestic BPO, Outbound Sales, Telecaller, outbound calling, Domestic BPO, Outbound Sales, Telecaller and Required Educational Qualification is : Higher Secondary

Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well read on company policies and the website for FAQs or policy related answers.Maintain good customer relations.Meet personal targets and work towards meeting team targets.Maintain records of the conversations with the customer and analyze the data.Write and submit timely reports on performance, targets and customer queries.