A Business Process Outsourcing (BPO) job involves a range of activities that support a client company's business operations. The responsibilities of a BPO job depend on the role, but typically include:
Telecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication.
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As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.