MS-excel CRMWriting SkillsSpealinf SkillInterpersonal SkillsCustomer Care ConsBPO OperationsInternational BPOCustomer Relationship
As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.
Customer Care Cons Customer RelationshipDomestic BPOBPO OperationsCustomer GuidanceChat ProcessChat SupportBPONon Voice Process
Key Responsibilities:Handle inbound and outbound calls, emails, or chat from customers regarding product or service inquiries.Resolve customer complaints quickly and effectively, ensuring customer satisfaction.Maintain accurate records of interactions and update internal CRM systems.Coordinate with other departments (sales, technical, operations) to resolve issues.Follow up with customers to ensure their issues are resolved.Provide product and service information clearly and accurately.Meet performance targets like response time, resolution time, and customer satisfaction.
Good Communication EnglishCustomer CareBPO OperationsBPOInternational BPOBPO Executive
Hiring for 250 BPO Fresher Jobs in Mohali,Chandigarh, for Freshers,Required Educational Qualification is : Secondary School, Diploma, B.A with Good knowledge in undefined etc.
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
Chat Chat Support ExecutiveChat Process ExecutiveChat SupportChat ProcessNon VoiceNon Voice Process ExecutiveBPO Non VoiceBPO ManagerBPO TelecallerBPO FresherBPOBPO ExecutiveBPO Operations ManagerBPO AnalystBPO Team Leader
Urgent hiring for International chat processDescription:- chat process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on chat- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at eight-zero-eight-one-nine-five-seven-two-six-sevenWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforce
We have vacant of 20 BPO Executive Jobs in Chandigarh for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Bpo Operations etc.
Customer Care Customer SupportVoice ProcessCustomer Service OperationsBPO ExecutiveBPO FresherBPO TelecallerCustomer Care AgentCustomer Care ExecutiveWalk in
Required Male /Female For Customer Care Executive In Samsung Byju's RBI Bank Inbound Samsung Voice ProcessGraduate /Under Graduate Can ApplyAge 22 Years -35 Years Job Location AvailableMohaliCab Facility Will Be ProvidedNo Fee -Direct Joining
BPO Inbound ProcessCustomer ServiceComputer OperationsVoice ProcessKPOOutbound ProcessChat ProcessSalesBillingTelecallingCall CenterWork From Home
Job description:-1+ yrs of experience in International Telecom/Travel/Banking/Insurance in any premium Telco Domestic CHAT process OR 1+ yrs of Telecom International VOICE experience.Required Candidate profile:-Candidates with Telecom Billing/Sales Handling & Customer Service are preferred. Good English speaking skills & computer knowledge required. Should be ready for Rotational shifts. HSC passed/Graduation/Post-Graduation can apply.