Freshers For Customer Service Associate - Chandigarh

PRCC Career Makerz

0 - 1 Years
2 Openings
2.0 - 2.5 Lac/Yr
Posted today
Telephonic interview
Chandigarh

Key Skills

Customer Care Cons Customer Relationship Domestic BPO BPO Operations Customer Guidance Chat Process Chat Support BPO Non Voice Process

Apply

Job Alert Similar Jobs Share

Job Description

key responsibilities:

handle inbound and outbound calls, emails, or chat from customers regarding product or service inquiries.

resolve customer complaints quickly and effectively, ensuring customer satisfaction.

maintain accurate records of interactions and update internal crm systems.

coordinate with other departments (sales, technical, operations) to resolve issues.

follow up with customers to ensure their issues are resolved.

provide product and service information clearly and accurately.

meet performance targets like response time, resolution time, and customer satisfaction.

Experience
0 - 1 Years
No. of Openings
2
Education
B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About PRCC Career Makerz

Its a 7 year old organization, started with educational services, gradually researched and went into career counseling. We developed our expertise into hiring and recruitment for MNCs and SMEs.