BPO Executive Job Vacancies in Malleswaram

Job Title: Cust Support for Australian process related to EnergyLocation: Malleshwaram, BangaloreJob Type: Full TimeShift: Mon to Friday (SAT half day)Timings: 5 and half days working from 06:30 AM to 02:30 PM (IST) (Mon to Sat)Prior experience in energy campaigns will be an advantageSalary:1 year of experience in energy process: upto 30k in handJob Summary:We are looking for highly driven and persuasive Representatives to join our Gas andElectricity campaign. In this role, you will be making outbound calls to residential and/or businesscustomers, promoting energy services, and converting leads to port in. If you have excellent communication skills, go ahead and apply now!Key Responsibilities: Clearly communicate plan benefits, pricing, and contract details. Identify customer needs and recommend suitable energy plans. Accurately update CRM systems with customer and sales information.Requirements: Excellent verbal communication Ability to work independently and as part of a team. Basic computer skills and familiarity with CRM tools. High school diploma or equivalent (Bachelors degree is a plus).

We Advertise all Social Mediascustomer Directly Call to Our Telecalling Team, the Telecaller Ask Details About Customer and Gold, and Inform to Our Branch Manager Who are Nearby Customer Location.

Good communication in regional languageCommitted and self motivatedWillingness for challengesBusiness centric

HR Recruitment for Computer/Data Entry Operator/MIS ExecutiveBasic Typing speedBasic Computer KnowledgeFresher and Experience Both can ApplyNon target Based Work

Title: Customer Support Specialist for US shiftTimings : 8:30 PM - 5:30 AMResponsibilities:Answering Inquiries:Responding to customer inquiries via various channels (phone, email, chat, etc.).Troubleshooting:Identifying and resolving technical issues or problems customers encounter.Providing Solutions:Offering solutions and guidance to customers, ensuring they understand how to use products or services effectively.Product Knowledge:Maintaining a strong understanding of products and services offered by the company.Documentation:Maintaining accurate records of customer interactions and issues.Escalation:Knowing when and how to escalate complex issues to higher levels of support.Skills Required:Minimum Graduates with 6 months to 1 year of experience in International Voice Process, either in Customer Support or Sales.Communication Skills:Excellent verbal and written communication skills are essential for effectively interacting with customers.Problem-Solving Skills:Ability to analyze problems, identify root causes, and develop effective solutions.Customer Service Skills:Empathy, patience, and a positive attitude are crucial for building rapport with customers.Technical Skills:Depending on the role, some technical skills may be required, such as proficiency in using CRM software or troubleshooting technical issues.Time Management:Ability to manage multiple tasks.Must be willing to take English Proficiency Test with minimum 75% passing marks. Only then offer letters will be rolled out.