Array ( [0] => bpo-executive [1] => kharadi-pune ) BPO Executive Jobs in Kharadi,BPO Job Vacancies in Kharadi Maharashtra
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BPO Executive Job Vacancies in Kharadi

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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Telecaller

Candor Buildcon Pvt Ltd

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Communication Customer Calling Problem Solving Telephone Handling Motivating Skill Outbound Calling Negotiation Skills Presentation Skills Voice Process Microsoft Excel Marketing Communication BPO Sales Cold Calling Convincing Power Computer Skills Tele Marketing Telesales
We are looking for a proactive and confident Telecaller to join our team at Candor Buildcon Pvt. Ltd. The ideal candidate must have good communication skills, a positive attitude, and the ability to convert inquiries into qualified leads. You will be responsible for engaging with customers, understanding their property requirements, and coordinating site visits.
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Fresher hiring for Telecaller

Altruist Technologies

Voice Process Domestic BPO Tele Caller
Freshers welcomeMultilingual candidates earn extra incentives12,200 in-hand salaryJoining bonus for the first 3 monthsUnlimited weekly & monthly incentivesShift Timing:9:30 AM 6:30 PM
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  • 0 - 3 yrs
  • Kharadi Pune
International BPO Customer Service Customer Handling Communication International Voice Process Call Center
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric & Compliant Policies Free Home Pick & Drop Transportation Fixed shifts post the training period [Rare changes in case of business requirements] 7:15 min login plus 45 minute break = 8 hour shifts Free transport [Home pick-up & drop]
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Opening For Customer Service Executive

Credence Resource Management

  • 0 - 4 yrs
  • Kharadi Pune
International BPO Outbound Calling
We are hiring for International Vice Process!!Both, Freshers and experienced individuals can apply Night ShiftPick-up and drop cab facilityUnlimited incentives
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Excellent English Communication Fluent English Outbound Calling Customer Care International Voice Process Chat Support International BPO
Hiring For International BpoRequire :1. Graduate/Undergraduate 2. Fresher/Experienced3. Excellent English Communication Skill4. Should be comfortable working in Rotational shift and rotational off5. Cab Facility Available6. Salary ranges from 18k to 36k in hand + incentivesFor more info connect on: 9356962868 Nadiya
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Customer Care Executive

Credence Resource Management

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kharadi Pune
Outbound Calling Customer Care International BPO
WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-KharadiContact:8010478165
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Opening For Customer Service Executive

Credence Resource Management

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Kharadi Pune
Customer Service International BPO International Voice Process US Debt Collection
Credence Resource Management is into 3rd Party US Debt Collections.We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills.As a Collection Specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on behalf of the client*PROCESS:* US Debt Collections Process*POSITION:* Customer Service Executive*LOCATION:* Kharadi, Pune*BENEFITS OF WORKING WITH CRM:* Unlimited Incentives Free Transport - Home Pickup & Drop 8Hrs Shift - Including Breaks Fixed Shifts - Night Attractive Floor Incentives Insurance Coverage - Medical, Accident & Term Life Policy Quick IJP for TL/QA/Trainer within 6Months (For Experienced Candidate) Quick Growth Opportunities within a year (For Fresher)*REQUIREMENT:* Freshers with Excellent Communication skills and a Brilliant Attitude. Candidates with at least 1 year experience in an International voice based call center. Candidates with experience in Collections or Mortgage services will have an advantage. Excellent English verbal skills required Graduate & Undergraduate both can apply.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Kharadi Pune
Outbound Calling Customer Care International BPO
Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com
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Customer Support International Voice Process International BPO Executive Good Communication Inbound Process Outbound Process
Job Description*we are Hiring for International Chat Process *Position Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full Timeroles & Responsibilities:Responding to Customer Inquiries: Addressing Questions Via Various Channels such as Phone, Email, Live ChatProblem Solving: Identifying the Root Cause of Customer Issues and Finding Efficient Resolutions.*education - Ug /grad*experience - Fresher / 1yr to 5yr of International Bpo Exp*package upto -3lpa to 6lpa (30% Hike)Incentives On Performance BasedPfAllowance*shifts- Uk , Us, Rotational*days of Working - 5 Days*week Off- 2 Days*both Side Cab Facility*we Don Charge Anything from the Candidates *Note- No Virtual Rounds Will Be Conducted (immediate Joining)interested Candidates Can Call or Share Their Updated Cv On Below Mentioned Details:contact Person : Hr Akanksha - 8956822344akanksha.pardeshi@spes.in*can Refers to Your Colleagues & Friends*
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Customer Service Executive

Credence Resource Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Outbound Calling Cold Calling International BPO
For more info share your cv's on 8446236027
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Opening For Customer Care Executive

Credence Resource Management

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kharadi Pune
Customer Care Outbound Calling International BPO
WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-KharadiContact:8010478165
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Customer Service Executive

Credence Resource Management

  • 0 - 5 yrs
  • Kharadi Pune
Good Communication Skills International BPO Customer Service Executive
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
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AR Caller BPO Executive
Job Roles & Responsibilities Excellent Knowledge in Denials Can perform HIPAA compliant auto and manual posting requirements Executes daily payment posting batch reconciliation Understanding of posting offsets, forward balance, and refund processing / posting Familiar with denial and remarks codes to perform posting and assignment of AR appropriately Familiar with secondary billing process while perform cash posting Clear understanding on: ERA & EOB ERA codes Insurance types Balance billing Co-ordination of Benefits Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices Good verbal and written communication and presentation skills Ability to execute and accomplish tasks consistently within deadlines Basic knowledge of MS Office Experience working on imagine systems and Advanced MD would be an added advantageCandidate Requirements Willingness to work in US shifts Minimum 1 year experience in Medical RCM Revenue Cycle Management
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Opening For Customer Support

Credence Resource Management

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Customer Care Service BPO
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
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Walk-in For Opening For Customer Care Executive

Callidus staffing solutions Pvt Ltd

Communication Skills Customer Handling Telecaller BPO Sales Customer Care Service Desk Voice Process Inbound
- HSC/Graduates can apply.- Freshers are also eligible.- Hindi communication / Average English.- Salary budget for freshers is upto 15200 in hand .- Salary budget for Experienced is upto 18000.- Rotational weekoff.- Pick and drop cab facility from Thane station to office.- Interview rounds : 2 Rounds
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Opening For Telecaller

Alvineient Consultants

Domestic BPO Telesales Tele Marketing Communication
Job Description: *Tele Sales Executive* Responsibilities:Customer Engagement:Call existing and potential customers to persuade them to purchase company products and services.Use sales scripts provided by the company to drive sales and respond to customer rejections.Order Management:Accurately record details of customers purchase orders.Process all customer purchases accordingly.Lead Generation:Generate promising leads for the outside sales team to pursue.Customer Account Management:Manage customer accounts by ensuring existing customers remain satisfied with company products and services.Develop and sustain solid relationships with customers to encourage repeat business.Product Knowledge:Develop in-depth knowledge of company products and services to make suitable recommendations based on customers' needs and preferences.Target Achievement:Continually meet or exceed daily and monthly targets concerning call volume and sales.Requirements:Technical Skills:Proficiency in all Microsoft Office applications.The ability to follow scripts.Sales Skills:Strong negotiation and consultative sales skills.Excellent organizational and problem-solving skills.Effective communication skills.Exceptional customer service skills.Experience:6 months to 2 years of work experience in telesales.Benefits:Work Schedule:6 days working with rotational shifts.9-hour shifts.Compensation:Salary up to 35k CTC.Incentives 40k+.100rs conveyance per day.Additional Perks:Breakfast/ dinner provided.PF/ESI/Medical benefits.Same-day selection process.Good communication skills are required.Qualifications: Any qualification.Experience:Fresher eligible when a person is a Graduate, Under Graduate should have experience Experience in customer service or sales is preferred.
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Executive Customer Service

Credence Resource Management

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Kharadi Pune
Communication Skills Confidence Customer Service Agent BPO
Credence Resource ManagementHiring for international voice processHiring freshers and experienceProcess: Debt CollectionsRequirement :Fresher with excellent communication skillEnglish communication mandatory1 year International voice experienceBenefits:Quick growthFree transport pickup and droplesser working hours ( 8 hours shift 7 hours 15 min login)Positive work environmentUnlimited incentives
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Customer Service Executive

Credence Resource Management

Communication Skills BPO
Job descriptionInternational BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!
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Customer Service Executive

Credence Resource Management

  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Communication Skills Customer Care Customer Support BPO
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop]As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
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Hiring For International Voice

Spes Manning Solution

Customer Support International Voice Process International BPO Executive Good Communication Inbound Process Outbound Process
JOB DESCRIPTION*WE ARE HIRING FOR INTERNATIONAL VOICEPOSITION Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full TimeRoles & Responsibilities:Responding to Customer Inquiries: Addressing questions via various channels such as phone, email, live chatProblem Solving: Identifying the root cause of customer issues and finding efficient resolutions.*Education - Ug /Grad*Experience - Fresher / 1yr to 5yr of International Bpo Exp*Package Upto -3lpa to 6lpa (30% hike)Incentives on performance basedPFAllowance*Shifts- Uk , Us, Rotational*Days of Working - 5 Days*Week Off- 2 Days*BOTH SIDE CAB FACILITY*WE DON CHARGE ANYTHING FROM THE CANDIDATES *Note- No Virtual Rounds will be conducted (Immediate Joining)Interested Candidates Can call or share their updated CV on below mentioned details:Contact Person : HR AKANKSHA - 8956822344akanksha.pardeshi@spes.in*CAN REFERS TO YOUR COLLEAGUES & FRIENDS*
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Customer Care Service

Credence Resource Management

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Kharadi Pune
Communication Skills BPO Voice US Shift International Call Center Voice Process Customer Care Customer Service
International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!
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Customer Care Service (0-6 Years)

Credence Resource Management

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Customer Care Service US Shift English BPO Voice Outbound Customer Care Customer Service International Call Center Voice Process
International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!
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Opening For Customer Care Executive

Credence Resource Management

  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Customer Relationship Customer Care International BPO
WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-Kharadi
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CCE (1-2 Years)

Credence Resource Management

  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Customer Care International BPO
WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-KharadiContact:8010478165
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Voice Process Executive

Credence Resource Management

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kharadi Pune
Domestic BPO Outbound Calling BPO Sales
WE ARE HIRING Hirinf for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location- Kharadi
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Customer Service Executive

Credence Resource Management

  • 0 - 6 yrs
  • Kharadi Pune
Good Communication Skills International BPO
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
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Looking For Executive Customer Service

Credence Resource Management

  • 1 - 7 yrs
  • Kharadi Pune
International BPO Voice Process Communication Skills Customer Care Executive
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
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Customer Service Executive

Credence Resource Management

  • 0 - 6 yrs
  • Kharadi Pune
International BPO Outbound Calling
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
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International BPO Executive

Credence Resource Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Fluent English International BPO Executive
Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com
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Opening For Voice Process Executive

Credence Resource Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Outbound Calling International BPO International Voice
Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Outbound Calling International BPO International Voice
Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com
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Customer Care Executive

Credence Resource Management

  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Outbound Calling Customer Service International BPO Customer Handling Customer Support
Job Roles:1. Communicate with customers to collect on overdue and unpaid bills2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency3. Able to manage difficult customer issues Candidate Requirements:1. Good written & oral communication2. US Shifts 3. Sunday fixed off & Alternate Saturday working
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Customer Relationship International BPO Outbound Calling
Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignmentsCandidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
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