- LOVE to talk, especially on the phone- Have Experience in USA/Canada English-based inbound/outbound sales and/or lead generation experience- Excellent written and spoken English skills- A huge plus if they have undergone US accent training- A huge plus if they have studied, lived, or worked in the US, Canada, UK, Australia- A good understanding of US/western culture- Ideally someone who likes to read, watch, or listen to English movies, songs, news, etc.- Are a great listener and thinker on the phone, able to draw out and understand customer's hopes, dreams, desires and needs- Have a highly perceptive and intuitive nature with the ability to solve problems and overcome objections in real-time- Build relationships with the customers you talk to- Are an intelligent quick learner- Sound energetic, passionate and enthusiastic on the phone- Are aggressive, highly competitive, and handle pressure very well- Are a team player who freely shares with and adopts knowledge and improvements from fellow team members- Have a basic knowledge of computers and business applications like MS Word/MS Excel