Roles and Responsibilities:Make outbound calls to potential customers and explain products or services.Handle inbound customer queries and resolve their concerns.Maintain a daily call log and update customer records in the database.Follow up with leads and prospects regularly.Achieve daily/weekly/monthly targets for calls and conversions.Maintain a professional and positive tone in all communications.Requirements:Minimum qualification: 12th pass or Graduate.Good communication skills in [English / Hindi / Regional Languages as required].Basic computer knowledge (MS Office, CRM tools).Ability to handle rejection and stay motivated.Prior experience in telesales or customer service is a plus.Preferred Skills:Fluency in multiple languages is an advantage.Strong persuasion and negotiation skills.Patience and the ability to handle pressure.Good listening and problem-solving abilities.
CUSTOMER SUPPORT EXECUTIVEQualifications : Any DegreeYears of Experience :0-3 yearsJob Location : Jayanagar, BangaloreSkill : Good communication, negotiation skillsJob Description:Proactively initiate and engage sales calls to new prospects.Closes new business deals by coordinating requirements; developing and negotiating contracts.Locates potential business deals by contacting potential customers; discovering and exploring opportunities.Protects organization's value by keeping information confidential.Interface with existing strategic customers to solidify mutual expectations of performance and growth.Define and follow up of yearly targets and objectives.Develop and implement strategies for new services.Determine new opportunities by analysing business needs.Assists in the development of annual sales goals.Assists in the completion of monthly targets.Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reports.Build referral and lead generation network.
We are looking for 100 call center executive Posts in ,English Faculty, with deep knowledge in outbound calling,Domestic BPO,Voice Process, English Faculty and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com
BPO Call Center Outbound Voice ProcessOutbound CallingTelecaller
Responsibilities:Agent calls the provided number and will reach out to the mentioned contact person.The agent shall follow the script and talk about the intent of the call and benefits of product/services. If the customer connects us to the concern person, the agent again explains the product/service to the concerned person.Once the customer expresses interest to Product/service, the Agent first tries to guide through the registration/sales process over the call. If the customer asks for an email, then an email is sent to the Email ID Confirmed by the customer. The Agent will follow up with the customers to ensure that the registration/sign up/product purchase is completed.The Agent will maintain the list of responses and follow up dates in the provided template and share to the client time-to-time.For RnR customers (Ringing and not responding), a maximum attempt of 3 times shall be made Qualifications and Skills:Proven experience in telecalling or a related field.Excellent communication skills with a persuasive and engaging approach.Strong organizational skills to maintain accurate client records and databases.Ability to work in a target-driven environment.Proficient in using communication tools such as emails, WhatsApp, and other relevant platforms.Benefits:Competitive salary and performance-based incentives.Opportunities for career growth and development.Incentives on qualified leads.Positive and collaborative work environment.If you are enthusiastic, results-oriented, and possess the necessary skills, we invite you to join our dynamic team as a Telecalling Executive. Apply now and be a key player in our success story
Backend / Computer Data Entry Operator / BPO / Back Office ExecutiveBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 25k - 45kShift - Day & Rotational5 Days Working
Data Entry Operator Computer OperatorTypingBPO ExecutiveKPO
Hiring For Non Voice Process And Data Entry operator* Data- Entry process* Non Voice Process* Experience 0-4 years* Should have good communication skills.* 10th/12th pass or Any Graduate* No Target
Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.