Customer Care Cons Customer GuidanceCustomer RelationshipDomestic BPOBPOUpselling
Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)
Communication Customer SupportSalesChat SupportInternational BPO Voice ProcessChat Process ExecutiveDomestic BPOInternational BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
Voice Process Executive International Voice ProcessBPO ExecutiveCredit Collection
Roles and ResponsibilitiesResponsible for chasing outstanding invoices from customers of our clients.Contact overdue customers and chases for payment in accordance with rules set by the engagementProactively collect and escalate overdue accounts and ensures customer payment to termsDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesDesired Skills:Must have Experience in Fresher and Experience (BPO and non BPO) both can applyMust have experience on Tele-collection/Tele performance in internationalDebt collection /recovery experience is a plusGood Communication & Verbal skillsProficient Negotiation skillsExperience: 0 to 7 Years
Outbound Soft Sales (Voice Process)Only Female CandidatesExcellent English communication V4 quality standardExperience: Freshers & Experienced both welcomeAge Limit: Up to 35 yearsSalary starts from Day OneDay Rotational Shift (9 hours)1 Rotational Week Off