BPO Executive Fresher Jobs in Azadpur

# Job Description - Telecaller & Lead Generation ExecutiveCompany: Apex Credit Solutions Department: Sales, Telecalling & Lead Generation Job Type: Full-Time Location: Delhi NCR### About Apex Credit SolutionsApex Credit Solutions is a business finance consultancy specialising in MSME funding, business loans, working capital, cash credit (CC), overdraft (OD), machinery finance, term loans and business expansion finance. We work with businesses and financial institutions to help eligible enterprises identify suitable funding solutions.### Job OverviewWe are looking for motivated, confident and target-oriented Telecallers and Lead Generation Executives to join our growing team. The selected candidates will be responsible for contacting prospective clients, identifying business funding requirements, generating qualified leads and supporting our sales team in converting prospects into business opportunities.We have existing business data and tie-ups with builders and other businesses. Candidates will also be required to research, extract and organise additional business information from relevant online sources, directories and publicly available platforms.### Key Responsibilities- Make outbound calls to prospective customers and business owners.- Contact builder firms, contractors, property developers, manufacturers, traders and MSMEs to understand their financing requirements.- Generate leads for business loans, working capital, CC, OD, machinery finance and other business funding products.- Research and extract relevant business data from online directories, websites, social media and other permitted sources.- Maintain and update lead databases, call records, follow-ups and client information in Excel or CRM software.- Qualify prospects based on business activity, funding requirements, turnover and eligibility indicators.- Schedule appointments and transfer qualified leads to the senior sales team.- Follow up with prospective clients regularly and achieve assigned daily and monthly targets.- Maintain professional communication and handle customer information confidentially.### Candidate Requirements- Good communication skills in Hindi; basic English is preferred.- Basic computer knowledge and proficiency in Excel or Google Sheets.- Ability to conduct online research and organise data accurately.- Freshers may apply; prior telecalling, sales or lead-generation experience is an advantage.- A proactive attitude, confidence and willingness to work towards targets.### CompensationSalary: As per experience and interview, with performance-based incentives.Interested candidates can apply with their resume and contact details.

We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. Customer Support: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. Issue Resolution: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. Documentation: Maintain records of customer interactions and transactions for future reference and analysis.4. Team Collaboration: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.