Voice Process Job Vacancies in Pollachi

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

Both fresher and experienced can apply.Both international and domestic voice process available.For international voice process English language is mandatory and comes in night shift.For domestic voice process Tamil language is needed.For non-voice process minimum 25 wpm typing speed is required and laptop is mandatory.Age limit upto 30 yrs Salary:10k-15k plus incentivesWork from home option is available for female candidates

1.) Candidates should be able to type more than 25 words per minute on a computer.2.) Candidates from Coimbatore only.3.) Both Freshers and experienced candidates are eligible.4.) Work from home option not provided. Work from the office only.5.) Rotational shifts for males and day shifts for female candidates.6.) Candidates who have completed SSLC or above, including graduates are eligible.7.) Candidates should wear business attire during the walk-in interview.

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred Salary: 12,000 - 25,000 + Incentives Full-Time Office-Based JOIN NOW & START YOUR CAREER! SPANCORE TECHNOLOGYVoice-process roles generally involve handling customer calls, either inbound or outbound, depending on the process.

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred

WE ARE HIRING - INTERNATIONAL VOICE PROCESS Position: International Voice Process Executive Location: Coimbatore - Gandhipuram EligibilityAge: 18-30 YearsAny Degree / 12th PassExcellent English CommunicationBasic Computer KnowledgeFreshers & Experienced Both Can ApplyImmediate Joiners Preferred Salary: 15,000 - 30,000 + Incentives Full-Time Office-Based BUILD YOUR INTERNATIONAL BPO CAREER! SPANCORE TECHNOLOGY

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred

We are looking for a BPO Voice Process Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 6 years of experience and requires at least a 12th-grade education. As a BPO Analyst, you will work full-time from the office and play a vital role in supporting our customers through voice communication.**Key Responsibilities:**- **Customer Interaction**: Communicate effectively with customers over the phone to address their queries and provide solutions, ensuring a positive customer experience.- **Issue Resolution**: Identify customer issues and work towards resolving them promptly, demonstrating problem-solving skills and patience.- **Data Entry**: Accurately input customer information and details of interactions into the system, maintaining up-to-date records for future reference.- **Follow-Up**: Conduct follow-up calls to ensure customer satisfaction and to provide additional assistance if required, showing commitment to customer care.- **Team Collaboration**: Work closely with team members and supervisors, sharing insights and discussing ways to improve service quality and efficiency.To be successful in this role, you should possess strong verbal communication skills and a good command of the English language. You need to be customer-focused, demonstrating a friendly and helpful attitude. Time management and organizational skills are essential to handle multiple tasks effectively. Additionally, you should be willing to learn new skills and adapt to the dynamic work environment. Familiarity with basic computer operations is important for managing data entry tasks efficiently.

We want a best teamworkersJob timing-6.15pm to 4.30am[night shift]Basic salary-9000 to 12000Documents required-10th or 12th MarkSheet xerox,Aadhar card xerox

Tamil Inbound Voice Process Tamil Handle the Customer Queries Related to Eb Connection

Hiring for 10 Us Voice Process Jobs in Coimbatore for Freshers, Required Educational Qualification is : Any Bachelor Degree with Good knowledge in Excellent communication in English.Willing to work in Night Shift.Preferred immediate joiners.

As a Voice Process Executive, you will play a vital role in delivering excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Handle Incoming Calls:** You will receive and respond to calls from customers, addressing their inquiries and providing support as needed.- **Resolve Customer Issues:** Your role involves identifying customer problems and offering effective solutions promptly to enhance their experience.- **Maintain Communication Records:** It will be your responsibility to document all customer interactions accurately in the system for future reference and follow-ups.- **Follow Scripts and Guidelines:** You will adhere to the established scripts and guidelines to ensure consistent service quality and compliance with company standards.- **Provide Feedback:** As you interact with customers, you will gather feedback regarding products and services, contributing to continuous improvement efforts.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential, including a clear and pleasant speaking voice, to interact effectively with customers.- **Problem-Solving Abilities:** You should possess good analytical skills to assess issues and provide solutions quickly and efficiently.- **Team Player:** The ability to work collaboratively with colleagues and support a positive work environment is important.- **Adaptability:** Being flexible and ready to learn new processes or adapt to changes in procedures will help you succeed in this role.- **Customer-Centric Approach:** A genuine interest in helping customers and providing quality service will be crucial for your effectiveness in this position.