Voice Process Job Vacancies in Mumbai Harbour

Customer service voice process bpo kpo

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

Job Title Customer Service RepresentativeLocation Work from Home (Online)Shift Timings 6 day a week 9 Hrs rotational shiftSalary 18k to 20k a month in handAdditional Benefits - 1500/- per monthWe are seeking a friendly and efficient Customer Service Representative to handle customer orders and provide excellent service. The ideal candidate will be responsible for managing incoming calls, assisting customers with menu selections, placing orders accurately, and ensuring a seamless customer experience.Key Responsibilities:Answer incoming calls promptly and courteously.Assist customers in placing orders and resolving inquiries.Provide information about menu items, specials, and promotions.Accurately input orders into the system and coordinate with the kitchen or delivery team.Handle customer concerns or complaints professionally and escalate when necessary.Maintain a positive and friendly demeanor to ensure customer satisfaction.RequirementsProven customer support experience or experienceStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaIf you have a passion for delivering exceptional customer service and enjoy interacting with people, we would love to have you on our team!Job Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per monthBenefits:Cell phone reimbursementFood providedInternet reimbursementWork from homeSchedule:Monday to FridayNight shiftRotational shiftUS shiftWeekend availabilitySupplemental Pay:Joining bonusOvertime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Hindi (Preferred)Work Location: Remote

Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.

We are seeking a motivated and enthusiastic Telecaller to join our team at a Tally Certified Partner. The role involves making outbound calls to potential customers to promote Tally software products and services. As a key part of our sales process, you will play a pivotal role in lead generation and client engagement, helping businesses discover the benefits of Tally software.Key Responsibilities:Make outbound calls to potential customers to introduce and promote Tally software products and services.Understand customer needs and effectively communicate the features and benefits of Tally software.Generate leads, qualify potential clients, and set up appointments for the sales team.Handle customer inquiries, resolve doubts, and provide accurate information about Tally products and services.Follow up with potential customers who have expressed interest to drive conversions.Maintain and update the database of customer information and interactions.Achieve weekly and monthly targets for lead generation, follow-ups, and sales conversions.Qualifications and Skills:A Bachelors degree in any stream.Prior experience in telecalling, telesales, or customer service is preferred.Excellent verbal and written communication skills in English and local languages.Strong persuasion and negotiation skills.Basic knowledge of accounting or familiarity with Tally software will be an advantage.Good organizational skills and attention to detail.Ability to work independently and collaboratively in a team environment.A positive attitude and willingness to learn and adapt to new processes and technologies.What We Offer:Competitive salary with performance-based incentives.Training on Tally software and sales techniques.Opportunities for career growth within the organization.A supportive and dynamic work environment.

1. Company Name - Job Cafe Solutions 2. Mobile Number - 99205484663. Email id - jobcafesolution@gmail.com4. Address - Mahape Ghansoli,Navi Mumbai 5. Post name - Inbound / Outbound Process6. Work place-Thane/Ghansoli7. Education details- HSC & above 8. Number of vacancy-709. Min.max salary 29k to 35k CTC 10. Fresher's can Apply.

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

Need good quality candidatesShould be comfortable to speak English fluentlyShould be ok to work for Voice processShould be ok to work in day as well as Night shift(Depending according to them)

Job description : Identifying prospective clients and helping them understand our services Co ordination with service partners to provide timely and quality service Handling client grievances and providing solutions for superior client satisfaction Introducing clients to the latest offers and schemes of the organization Candidates should be read y for 100% calling and rotational shiftsPerson Specification Good written and verbal communication skill. Happy to receive and make calls Shoul d be ready for both WFO and WFH. One regional language is must apart from Hindi and English.

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps