Voice Process Executive Job Vacancies in Kukatpally

Andle Everyday Administrative Tasks such as Data Entry, Updating Sheets and Making Reports as the Requirements May Bewe are Hiring for Our Multiple Clients (mnc's & Bpo) We are Hiring for Outbound/inbound Voice, Non Voice Processes Qualification : +2 to Any Graduate >age Limit: 18-30 Years > Language : Hindi+ Telegu+ English Job Types: Full-time, Walk-in Salary: 10,000.00 - 15,000.00 per Month Schedule: Day Shift Supplemental Pay: Shift Allowance Experience: 0: 2 Year (preferred) Education: (12th Pass) (preferred)

1.Tele Callers with Real Estate Background2. Customer service skills3.Problem-solving skills.4.Strong management and leadership customer service skills5.Good working relationships with customers.6.Strong management and leadership skills.

Company : Caliber Info ServicesSkills : Good Listening skills in English, basic Computer, browsing skillsIndustry : BPO/Call CentreCategory : Call Centre, BPO, Customer ServiceRole : Non-Voice Process Associate (Male/Female)Salary : 10,000 + Incentives + FoodExperience : 0 - 1 Year (freshers also can apply)Shift : Night shifts(7:00 Pm to 4:00Am)Qualification : Any DegreeVacancies : 20+JOB DESCRIPTIONA US Based Lead Generation Firm, looking for the candidates who are interested to work for International Non-Voice Process. We are offering Huge Incentives and the candidates will get Food benefits from the company. Candidates should be able to handle US Customers with patience. Perfect job for the Candidates who have moderate communication skills and perfect Listening skills. Interested Candidates can apply. Selected candidates will be trained in the process.Roles & Responsibilities: Required good listening skills to understand US accent. Manage inbound/Outbound calls Handling the calls with automatic dialer with pre-recorded audios Ability to understand US consumer words and take opt-in and generate the leads Make sure to reach weekly/Monthly target given by the company Coordinate with management and follow the script followed by managementSelection Process Offline Test HR Round Manager Round

Job Openings for 10 Voice Process Executive Jobs with minimum 1 Year Experience in Masab Tank, Hyderabad, Vijay Nagar Colony, Hyderabad, Mallepally, Hyderabad, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling, Voice Process, Voice Support, Basic Computer Skills etc.

Position Overview :We are seeking a dynamic and experienced individual to join our team as an English Voice Process Executive. The primary responsibility of this role is to engage with clients from the USA, Canada and Australia, effectively communicating our mechanical engineering design services and driving sales. This is a work-from-home job role.Responsibilities :* Engage with clients from the USA, Canada and Australia via phone calls and other communication channels to understand their needs and requirements.* Effectively articulate the features and benefits of our mechanical engineering design services, highlighting our competitive advantages.* Build and maintain strong relationships with clients, ensuring exceptional customer satisfaction throughout the sales process.* Collaborate with the sales team to develop and implement strategies for acquiring new clients and expanding our market presence.* Keep accurate records of client interactions and sales activities using our CRM system.* Stay updated on industry trends and developments to effectively position our services in the market.Qualifications :* Candidate must be a graduate.* Candidate must have excellent English-speaking skills.* Candidate must have relevant experience.* Candidate musthavealaptop

Excellent Communication Skills in English.1 Year of Experience is required in international voice (Inbound Calling only) in customer care billing.candidates must be comfortable working in night shifts.work from officecandidates should be ready to join immediately .

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

It is international voice process based on medical knowledge

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call