Team Leadership Quality AssuranceTechnical KnowledgeTraining and DevelopmentService DeliveryInventory ManagementProcess ImprovementConflict ResolutionProblem SolvingCustomer ServiceCommunicationVendor Management
Key Skills:Automotive service operations managementWorkshop and service center administrationCustomer relationship management (CRM)Team leadership and technician supervisionService scheduling and job allocationVehicle diagnostics and troubleshooting knowledgeSpare parts and inventory managementWarranty claim handlingService revenue and profitability managementCustomer complaint resolutionMIS reporting and KPI monitoringKnowledge of DMS (Dealer Management System)Strong communication and interpersonal skillsPreferred Industry: Automobile dealerships, passenger vehicles, commercial vehicles, two-wheelers, EV service centers.Experience: 3-10+ years in automotive service operations with at least 2 years in a supervisory/managerial role.Qualification: Diploma/B.E./B.Tech in Automobile or Mechanical Engineering preferred.
Material Procurement SourcingMROCapexGlobal SourcingVendor DevelopmentPurchase Vendor DevelopmentOrder ProcessingPurchase PlanningNegotiation Skills
Roles and Responsibilities-Follow complete P2P (procurement to pay) or Sales to Order cycleDevelop new/alternate vendors for key products and services to achieve better service ability for clients.Hands-on ERP experience for sales order and PO creation.Prepare MIS reports on daily and weekly basis.Take ownership of material reaching customer as per Agreed TAT.Rigorous interaction/follow up with internal and external stakeholders.Must have coordinated with large no of suppliers on daily basis for order fulfillment.Coordination with Dispatch team for better service ability.Should have basic knowledge of products in MRO/Chemicals/Packaging categories.Experience in Procurement of products like MRO, FMCG, Electricals, Packaging, office supplies, CAPEX, etcAny Engg Graduate, Exposed to MRO Buying, Sourcing, Auction, Bidding, PR to PO conversion cycle, SAP/ERP Knowledge. From Metal & Mining IndustryKey Skills-Supply Chain ManagementClient ManagementOperations
Vendor Development Purchase PlanningMaterial ProcurementNegotiation SkillsNegotiationPurchase Vendor DevelopmentStrategic PurchasingERP
Supplier selection. Preparation of approved suppliersRate negotiationsReleasing purchase orders and monitoring themRating of suppliersImport/export transactionsPreparation purchase orders, work orders and miscellaneous purchasesMonitoring deliveries & supplierMaintaining records of inventory and available stocks in stores.ISO DocumentationExperience : 4 to 5 years in Purchase in Manufacturing industries Qualification : Graduate / DME/ , Knowledge of ERP software
Vendor Development Material ProcurementPurchase Vendor Development
Responsible for timely issuance of purchase orders to suppliers and get order acknowledgement within the expected turn-around time. Also ensuring orders are properly documented and approved. Creating GRN. Entering purchase bills in the system. Conducting product research and sourcing new suppliers and vendors. Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals. Performing inventory inspections and reordering supplies and stock as necessary. Inspecting stock and reporting any faulty items or inconsistencies immediately. Updating and maintaining records of all orders, payments, and received stock into our internal databases. Coordinating with the delivery team and following up on delays or orders that have been rescheduled. Effectively communicate order status in a clear and timely manner, including improvement/delays in delivery from suppliers. Establishing professional relationships with vendors and suppliers. Ensuring all stock is packaged appropriately and delivered to the correct location in a timely manner. Liaise with internal stakeholders to understand raw material and packaging requirements and ensure consistent availability. Collaborating with the team to develop purchasing plans and find potential vendors. Create and maintain vendor master record. Maintaining good relationships with suppliers. Staying up-to-date with the latest market and industry trends.