Upselling Job Vacancies in Noida

Debt Recovery: Contacting customers with overdue accounts via phone, email, or mail to secure payments.Negotiation: Arranging payment plans, settlements, and repayment schedules.Customer Service: Resolving payment-related disputes and handling inquiries diplomatically.Record Keeping: Maintaining accurate logs of interactions, payment statuses, and collection efforts.Reporting: Providing regular updates to management on collection progress and outstanding debts.Compliance: Ensuring all activities follow company policies and relevant debt collection laws.Strategy: Identifying reasons for non-payment and collaborating with finance to improve collection strategies.

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure

Greetings from Careernet!!!Work Mode: Work From OfficeNOTE: Experience Required minimum 6m to 3 years in Voice Support.Languages Required: English & HindiPosition: Customer ServiceIndustry: BankingSalary: 2.50 to 3.00LacsJob Location: Sec 125 Noida & Thane Wagle Estate.Age Limit: 28yrsQualification: Graduation.Work Schedule(# of Working Days): 6 Days working and 1 rotational offResponsibilities:To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performanceInterview Mode: F2F

Accurately plan forecast and achieve fortnightly revenue targets through up selling, cross selling and renewals from the assigned set of existing clients (corporate, industrial, manufacturers, suppliers, service providers) and growing business. Build and manage productive, professional long term relationship with clients. To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company, Responsible for team members reporting on daily weekly monthly basis.Responsible for reporting daily weekly and monthly performance to Branch Head.Formulate team members development plan and ensure fulfilment of their training needs.

Outbond Sale's campaignSalary upto 7 Lpa Performance incentivesBoth side cabs*Prior experience in third party collections & international sale's, customer service with upselling can applyExcellent communication skills requiredLocation-Noida sector 16Immediate joiningRounds:- HR Ops round 1 Ops round 2Virtual interviewsShifts timingsAUST - 5 am - 2: 30 PmNZ - 4 am - 1: 30 PmCanada- 7: 30 pm - 5 amUK - 2:30 Pm - 12 pm

Purpose of the job (brief summary):A Partner account managers main role is to retain his assigned customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.Key Tasks/Responsibilities:1. Looking after assigned customers, professionally provide information about products and services, take/ cancel orders, or obtain details of complaints and provide solutions.2. Record Opportunities with existing customers and convert them into sales and maintain total lifecycle of orders till delivery and pick up till the point of getting paid.3. Become a single point of contact with customer and coordinate with internal departments and teams to give customer a seamless experience.4. As we are a rental organization, our main goal is to keep up with the latest developments at customer end and ensure you know everything about their requirements, new important contacts at the customer side& new projects of customer. New projects will be converted to leads and opportunities for further business.5. Chase for unpaid invoices and resolve issues to maintain outstanding within credit limit of customer.6. Regularly update extensions of pickups of orders with the customer and update in CRM7. On pickups, usually there are missing components for which estimates are generated, one is expected to leverage the relationship with the customer and invoice the estimates and get paid.8. One important role is to upsell our other products to the same customer and increase the revenue per customer per month.9. This profile is all about relationship building with the customers and ensuring the customer regularly orders and is fulfilled with their requirement from time to time.10. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting

What the Role involves : Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clientsCritical Skills of a Suitable Candidate : Client handling and application of Tele-sales techniques Active listening and understand the business contexts of clients Good Verbal and written communication Ability to work independentlyYou Can Apply if you have: 70%+ marks in 10th and 12th