Inbound Job Vacancies in Pune

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- **Resolve Issues:** You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- **Maintain Records:** You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- **Provide Product Information:** You will offer detailed information about our products and services, helping customers make informed decisions.- **Follow Up with Customers:** You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.

We're Hiring Tele Calling Executive Pune Immediate JoiningAre you an experienced Tele Calling or Customer Support professional looking for your next opportunity?The Skin Doctor Clinic is expanding its team and is looking for enthusiastic, customer-focused professionals who can deliver an exceptional patient experience. Location: Hinjawadi Phase 1, Pune Position: Tele Calling Executive

We are seeking a motivated Customer Relationship Executive to join our dynamic team in Pune. In this role, you will be the primary point of contact for customers, ensuring their needs are met and expectations exceeded.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels including phone, email, and in-person to address their queries and provide assistance.2. **Problem Resolution**: Listen to customer concerns and resolve issues promptly to maintain satisfaction and loyalty.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure a seamless experience for all clients.4. **Feedback Collection**: Gather customer feedback to understand their experiences and suggest improvements to enhance our services.5. **Collaboration**: Work closely with other departments to streamline processes and improve the overall customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass, with 0 to 2 years of experience in a customer-focused role. Strong communication skills, both verbal and written, are essential for effective engagement with customers. The ideal candidate is empathetic, patient, and possesses strong problem-solving abilities. A keen attention to detail and the ability to manage multiple tasks efficiently are also important. The successful candidate will demonstrate a positive attitude and a desire to learn, adapting to feedback and diverse customer needs. This is a full-time position requiring you to work from the office.

1. Make outbound calls to prospective clients and explain skin, hair, wellness, and healthcare services2. Handle inbound inquiries and provide accurate information about treatments, consultations, packages, and offers.3. Schedule, confirm, and reschedule appointments for doctors and specialists.4. Follow up with leads generated through marketing campaigns, social media, and walk-in inquiries.5. Conduct post-treatment follow-up calls to collect feedback and ensure customer satisfaction.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.

We require someone to sit at the reception and handle all the calls , clients who come in , bank statements and payments handling

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Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

We are looking for a motivated and persuasive Telecaller to join our team. The ideal candidate will handle a high volume of outbound/inbound calls, engage with customers to promote our products/services, and generate sales leads.

Job Title: Inbound Sales Executive / Inbound Customer Support ExecutiveJob Type: Full-timeProcess: Payment Gateway - Inbound CallsShift: US ShiftFix: Saturday & Sunday (Fixed Off)Location: Wakad, Pune On-site______________Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

We are looking for a Telesales Executive for our automobile sales team. The candidate will talk to customers on phone and explain our vehicle details.Key Responsibilities:Call customers and tell them about cars/bikes and offersExplain vehicle features, price, and finance optionsAnswer customer questions politelyFollow up with interested customersFix appointments for showroom visit or test driveMaintain customer details and call recordsRequirements:Basic communication skillsComfortable talking on phoneMinimum 12th pass (graduate preferred)Sales experience is a plus (freshers can apply)Basic knowledge of automobiles is goodSkills Required:Good communicationConvincing skillsCustomer handlingPositive attitudeBenefits:Fixed salary + incentivesTraining will be providedGrowth opportunity

- Managing overall store operations: This includes overseeing the day-to-day activities in the store, ensuring smooth functioning, and coordinating with staff members.- Monitoring inventory levels: Keeping track of stock levels, conducting regular stock checks, and placing orders for replenishment when necessary.- Supervising staff: Providing guidance and direction to store employees, delegating tasks, and ensuring that work is being completed efficiently.- Handling customer inquiries and complaints: Addressing customer concerns, resolving issues, and ensuring a high level of customer satisfaction at all times.- Implementing store policies and procedures: Enforcing company policies, ensuring compliance with regulations, and promoting a safe and productive work environment.Required Skills and Expectations:1. Experience in a similar role: Candidates should have 2-8 years of experience in store management or a related field.2. Strong organizational skills: The ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.3. Leadership qualities: Must be able to lead a team, motivate staff members, and maintain a positive work culture.4. Excellent communication skills: Clear communication with staff, customers, and management is essential for this role.5. Attention to customer service: A customer-centric approach with a focus on providing exceptional service to all customers.6. Knowledge of inventory management: Understanding of inventory control processes, stock management, and familiarity with inventory software systems.

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Process: Sales (Health Insurance, Travel Insurance, Personal Loan)Shift: 9:30 AM to 6:30 PMSalary: 12,000 16,000 + performance incentivesLocation: Viman NagarLanguage Preferred:Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, MalayalamEligibility:Freshers and experienced candidates can applyGood communication skills requiredContact: 7447445095

Strong closing skills with natural, consultative approach.Excellent follow-up skills to convert leads.Takes initiative and works proactively.Focused on closing deals without pushy sales tactics.Humble, relationship-builder with clients.Passionate about sales and achieving targets.

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

We are Hiring! Voice Process Executive Pune (Viman Nagar)Join our dynamic and supportive team as a Voice Process Executive! Location: Viman Nagar, Pune Salary: 13,000 (In-hand) Experience: Freshers can apply What We are Looking ForGood communication in Hindi & Marathi (English preferred)Basic computer knowledgePositive attitude & eagerness to learn Your RoleHandle inbound & outbound callsProvide information and resolve customer queriesMaintain accurate call records Why Join UsExcellent career start in fintechFriendly & supportive work environmentReal growth and learning opportunities Interested?Send your CV to [9211515824] or DM me directly.Also, please fill out this quick form to apply for the Voice Process Executive position: Apply Now

Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Note- Only Walk-In Interview available.(Candidates having Pune location or near by Pune locations are most proffered.)Hiring for-Automotive/Manufacturing Industry.Dept- Store/Dispatch/SCM/Accountant/Logistics ExecutiveExp- Any.Salary- As per experience/Interview.(No bar for right candidate)Location- Chakan & PCMC PuneFor any query,feel free to contact us.