SR Exec./Assistant Manager Tele Sales & Service

IndiaMART InterMESH Pvt. Ltd.

0 - 3 Years
20 Openings
3.0 - 4.0 Lac/Yr
Face-to-Face interview
Noida

Key Skills

Client Retention Inside Sales Cold Calling Upselling Client Service Marketing Manager Marketing Sales Manager Business Development Manager Work From Home

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Job Description

what the role involves :

 position holder will be an individual contributor  build and manage productive, professional relationships with clients using telephonic and/or video conversations

 ensure clients are using and deriving benefit from indiamart

 ensure products/services in client’s e-catalog are accurately defined

 maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

 systematic follow-up and time-bound closures

 prompt resolution of complaints

 daily 10-15 meaningful telephone/video calls with clients

critical skills of a suitable candidate :

 client handling and application of tele-sales techniques

 active listening and understand the business contexts of clients

 good verbal and written communication

 ability to work independently

you can apply if you have:

 70%+ marks in 10th and 12th