What the Role involves :
ï‚· Position holder will be an individual contributor ï‚· Build and manage productive, professional relationships with clients using telephonic and/or video conversations
ï‚· Ensure clients are using and deriving benefit from IndiaMART
 Ensure products/services in client’s e-catalog are accurately defined
ï‚· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
ï‚· Systematic follow-up and time-bound closures
ï‚· Prompt resolution of complaints
ï‚· Daily 10-15 meaningful telephone/video calls with clients
Critical Skills of a Suitable Candidate :
ï‚· Client handling and application of Tele-sales techniques
ï‚· Active listening and understand the business contexts of clients
ï‚· Good Verbal and written communication
ï‚· Ability to work independently
You Can Apply if you have:
ï‚· 70%+ marks in 10th and 12th