Inbound Job Vacancies in Chennai

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- **Resolving Issues**: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- **Maintaining Customer Records**: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- **Collaborating with Teams**: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- **Providing Product Information**: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.

JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

Business Loan: We are looking for Telecallers to contact customers, the ideal candidate should have communication skills, be target -driven and capable of handling objects professionally. Good salary.

Greetings from Probity Consultancy Tele sales executive - Real estate Customer interactions, Customer handling Min.1year sales executives can apply Female candidates requiredSalary - 30k take home ChennaiIf interested kindly contact to the number mentioned

Nexus People, a leading recruitment and outsourcing company, is hiring experienced Call Center Executives on behalf of a reputed client with a proven background in the BPO industry to join our dynamic team in Chennai. If you have strong communication skills and hands-on call center experience, we-d love to hear from you.Key Responsibilities- Handle inbound and/or outbound customer calls professionally- Address customer inquiries, complaints, and service requests- Ensure high levels of customer satisfaction- Maintain accurate records of customer interactions- Meet assigned performance and quality targets- Follow company policies and proceduresCandidate Requirements- Minimum 1-2 years of experience in a BPO / Call Center role- Excellent verbal communication skills in English (additional languages are a plus)- Strong problem-solving and interpersonal skills- Comfortable working in a fast-paced environment- Basic computer knowledge; CRM experience preferred- Willingness to work in shifts, if requiredWhat We Offer- Competitive salary (based on experience)- Career growth and learning opportunities

Were Hiring Sales Executive ZorroFitZorroFit is looking for enthusiastic, self-driven, and empathetic Sales Executives to join our growing team.This role is about connecting with people, understanding their health concerns, and motivating them to start their lifestyle transformation journey.*Role Responsibilities** Handle client calls and generate leads* Understand client needs related to weight loss, weight gain, PCOS, PCOD, diabetes, and lifestyle issues* Speak confidently with men and women of all age groups* Explain ZorroFit programs clearly and professionally* Build strong rapport and trust while handling sensitive health discussions* Encourage and motivate clients to change their mindset and lifestyle* Follow up consistently and convert leads into sales* Achieve daily, weekly, and monthly sales targets* Maintain client data, sheets, and daily reports accurately (very important)* Coordinate with internal teams and work as a team player*Who Can Apply** Any Degree or Diploma * Flexible with timings* Comfortable discussing health and lifestyle issues* Good communication skills (Tamil / English / Other Languages preferred )* Excellent knowledge in of Excel / Google Sheets* Experience in sales, counseling, or health industry is a plus*Why ZorroFit** Purpose-driven health & wellness company* Real impact on peoples lives* Growth based on performance* Supportive team environment

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

Looking for Call Center Executives for Chennai Anna Nagar location Day Shift Jobs Rotational Week off No Target

About Company:Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other.We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities.Role & responsibilities1.Perform inbound & Outbound Customer calls.2. Explaining about Credit and Cibil Score to the customer.3 . Understand credit concerns customers have when their loan or credit card gets rejected.4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus.Preferred candidate profile1. Hindi is Mandatory2. No Night Shift ( Only General shift 9:30am -6:30 pm)3. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000)4. Providing DRA Certification5. Half Yearly Increment & Annual Increment6. Salaries paid on time7. Freshers will be preferredInterested Candidates share your resume to :Azeem - 9940261421E- Mail ID : azeem@creditmantri.com

Job Responsibilities:Make outbound calls to customers regarding health insurance policies.Explain policy details clearly in Tamil.Follow up with customers for renewals / sales.Maintain call logs and daily reports.Achieve daily and monthly targets.Build good customer relationships. Skills Required:Good communication in Tamil (English is an added advantage).Basic computer knowledge.Confidence in speaking to customers.Ability to handle customer queries politely.Sales or telesales experience (optional).

Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Greetings from Genxlead..!We are excited to announce an opportunity to join our team at Genxlead Retail Pvt. Ltd (Shyaway.com) for the position of Customer Support Executive.Job DetailsPosition: Customer Support ExecutiveLocation: Vanagaram - ChennaiEmployment Type: Full-timeExperience : Minimum 6 months in a customer support or related roleLanguages : Must be fluent in Hindi and EnglishJob DescriptionWe are looking for a skilled Customer Service Representative to provide outstanding support and promote customer satisfaction throughout the organization. The goal is to enhance customer loyalty, ensure a smooth service experience, and meet or exceed customer expectations.Roles and ResponsibilitiesHandle customer complaints and provide appropriate solutions within specified time limits.Identify and assess customer needs to achieve satisfaction.Build and maintain strong relationships and trust with customer accounts.Manage large volumes of inbound calls efficiently.Provide accurate, valid, and complete information using the right tools and methods.Follow communication procedures, guidelines, and policies.Take initiative to go the extra mile in engaging customers.Demonstrate strong phone etiquette and active listening skills.Multitask, prioritize, and manage time effectively.Adapt to different customer personalities and situations.Proven customer support experience (minimum 6 months) is mandatory.How to ApplyInterested candidates can send their updated resume to poojalakshmi.m@genxlead.comShortlisted candidates will be contacted for further rounds of interviews.

As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.

Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.