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Upselling Fresher Jobs in Noida

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Freshers For Customer Service Associate - Noida

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida Sector 127
Customer Service Inbound Support Outbound Support Customer Relationship Communication Skills Voice Process Hindi & English Fluency Outbound Calling Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Customer Care Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Bright Future RPD Hiring Solutions is actively hiring energetic and communication-focused Customer Service Associates (Inbound/Upselling) for one of our reputed client companies based in Sector 127, Noida. Full salary paid training provided from Day 1!Key Responsibilities:Handling inbound customer queries efficiently and providing timely resolutions.Suggesting and upselling relevant products/services to customers during interactions.Maintaining high customer satisfaction (CSAT) scores and quality standards on calls.Documenting call summary and customer interaction details accurately.Salary & Perks:Freshers Salary: 17,500 CTC / month (Includes Basic + Retention Bonus + Travel Allowance)Experienced Salary: 18,500 CTC / monthAdditional Benefits: Performance Incentives + Monthly Service BonusTransport: Free Bus/Shuttle service available from major Noida metro stations.Eligibility Criteria:Graduates (Freshers) OR Undergraduates with 12+ months customer support experience.Excellent command over English (Versant 4+) and Hindi.(Note: Technical graduates like B.Tech/BCA/B.Pharma require 6-12 months experience).Contact & Application Details:Contact Person: Rajan SharmaPhone / WhatsApp: 8595974460How to Apply: Direct call or DM your updated Resume on WhatsApp for shortlisting.
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Noida
Client Retention Inside Sales Cold Calling Upselling Client Service Marketing Manager Marketing Sales Manager Business Development Manager Work From Home
What the Role involves : Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clientsCritical Skills of a Suitable Candidate : Client handling and application of Tele-sales techniques Active listening and understand the business contexts of clients Good Verbal and written communication Ability to work independentlyYou Can Apply if you have: 70%+ marks in 10th and 12th
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