Staff Hiring Job Vacancies in Ghaziabad

Ground handling staff, also known as ground crew, are responsible for a variety of tasks at an airport, including:Passenger assistance: Greeting passengers, answering questions, and helping with travel documents Baggage: Checking in baggage, tagging and processing it, and ensuring cabin baggage meets size and weight regulations Reservations: Making reservations and selling airline tickets Aircraft preparation: Stocking aircraft with refreshments and cleaning them after flights Special requests: Assisting disabled passengers, those with small children, and unaccompanied minors Passenger flow: Managing passenger flow Airport Ground Staff Job Description: Examples (2024)Ground handling staff are employees of the airline company, but they do not fly with the planes. They are the first point of contact for passengers and are responsible for ensuring that passengers, cargo, and mail are safely on board the aircraft before departure. Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

They play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Airline Ticket Agents help passengers book flights, process ticket payments, issue boarding passes, handle baggage check-in, and provide information about flight schedules and travel documents.Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers plan and book travel arrangements: Selling ticketsIssue tickets and process payments for various modes of transportation, such as flights, trains, buses, and ferries Providing informationAnswer questions about travel arrangements, such as routes, schedules, fares, and travel policies Managing reservationsMake and confirm reservations, and ensure all bookings are accurately recorded Customer serviceHandle customer inquiries and complaints, and provide excellent customer service CollaborationCoordinate with other departments to ensure smooth operations and timely departures Record keepingMaintain accurate records of transactions and customer interactions Ticketing staff typically need strong customer service skills, computer literacy, and attention to detail. Other skills that may be useful include: Communication skills, Positive attitude, Patience, Negotiation, Teamwork, Time management skills, and Organizational skills.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Ticketing staff and checking staff have a variety of responsibilities, including:Issuing tickets: Sell tickets for events, attractions, or flights Processing transactions: Handle cash and credit card transactions Providing information: Answer questions about travel arrangements, such as routes, schedules, fares, and baggage allowances Managing reservations: Make and confirm reservations Maintaining records: Keep accurate records of ticket sales, inventory, and customer interactions Providing customer service: Provide excellent customer service and handle customer complaints Ensuring compliance: Ensure that all travel documents are in order and that passengers are aware of any travel restrictions or requirements Checking baggage: Assist passengers with luggage check-in, tag and process checked baggage, and ensure that cabin baggage conforms to regulated size, weight, and content Screening passengers: Screen passengers and their luggage for security purposes Working in a fast-paced environment: Be willing to work flexible hours in a fast-paced and dynamic environment Ticketing staff and checking staff should have strong communication and interpersonal skills, be able to work under pressure, and have good numeracy and literacy skills. contact no.-9205136559