Microsoft Excel Outbound CallingDomestic BPONegotiation SkillsBPO SalesHindi BPOLead GenerationKPOConvincing PowerBPO Call Center
We are looking for 4 Tele Marketing Executive Posts in Hebbal, Bangalore, Nagavara, Bangalore, with deep knowledge in Microsoft Excel, Outbound Calling, Domestic BPO, Negotiation Skills, BPO Sales, Hindi BPO, Lead Generation, KPO, Convincing Power, BPO Call Center and Required Educational Qualification is : Higher Secondary, Secondary School, B.C.A, B.B.A, M.B.A/PGDM
*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)
1. Provide customers with product and service information.2. Manage end to end customer life cycle: from customer on-boarding to post service engagement with customers.3. Excellent on Negotiations4. Responsible for end-to-end lead conversion.5. Handle customer inquiries via Telephone, Live Chat & and by email.6. Coordinating with vendors to ensure quality service to customers.7. Manage escalated service concerns received from customers.8. Identify and escalate priority issues.9. Document all calls information according to standard operating procedures (SOP)10. Operating on CRM tools (Freshdesk)11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight.12. Excellent Communication Skills - both English & Hindi, any local language is desirable.Perks & Benefits: High Incentive Role Upto 6 times salary increment in a year Health Insurance for employee Weekly rewards & recognition >>Work from Office only
Hiring for Education CounselorQualification: 12th/GraduateSalary: 17500/ per monthLocation: Nagavara BangaloreCommunication: English and Hindi MandataryExperience: 6 Month to 1 year and Freshers can ApplyFor more information Contact HR No charges Direct Walk-in