Inside Sales Associate

Happy locate

1. Provide customers with product and service information.

2. Manage end to end customer life cycle: from customer on-boarding to post service engagement with customers.

3. Excellent on Negotiations

4. Responsible for end-to-end lead conversion.

5. Handle customer inquiries via Telephone, Live Chat & and by email.

6. Coordinating with vendors to ensure quality service to customers.

7. Manage escalated service concerns received from customers.

8. Identify and escalate priority issues.

9. Document all calls information according to standard operating procedures (SOP)

10. Operating on CRM tools (Freshdesk)

11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight.

12. Excellent Communication Skills - both English & Hindi, any local language is desirable.

Perks & Benefits:

High Incentive Role

Upto 6 times salary increment in a year

Health Insurance for employee

Weekly rewards & recognition

>>Work from Office only<<

Experience : 0 - 4 Years

No. of Openings : 27

Education : Higher Secondary

Role : Inside Sales Associate

Industry Type : Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

Gender : [ Male / Female ]

Job Country : India