Responsibilities and Duties :-Acknowledge inquiries received through various channels emails, websites, and telephone.-Understanding the inquiry and identifying relevant vendors/stock items for the same.-Floating the inquiries to the right vendors and receiving pricing from them.-Coordinate with a concerned person for the pricing of stock items.-Preparing quotations and sending the same to salespersons/customers.-Follow up and negotiation with customers for quotations.-Update Sales Orders.-Coordinate with Procurement to check Procurement Status.-Coordinate with Warehouse & Logistics for Dispatch Status.-Coordinate with Service & Maintenance Team for Service Status.-Follow Up with Clients for Payments.-Building and maintaining relationships with clients through telephone calls and emails.-Understand and attend to clients' grievances related to products and services.-Facilitating service support for defective products and ensuring that the issue is resolved.-Managing issues that arise due to defaults on the part of the customer.-Updating SAP.-Updating Sales Registers.-Preparing daily/weekly and monthly reports.Qualifications :-Any Graduate.-A Minimum of 2 to 6 years of experience is required. Candidates from the Marine industry will be preferred.-Need to Have SAP Knowledge.-Working knowledge of Microsoft Windows and Excel spreadsheets using Vlookup and pivot tables.-Demonstrated ability to assist senior management and sales representatives with any additional work as needed.-Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services.-Must have strong communication skills to create and distribute company-wide newsletters and memos.-Must be able to assist in all sales and marketing campaigns as needed, particularly through presentations and site inspections.