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JOB DESCRIPTIONPOSITION: MIS ExecutiveReport to: HOD/Team Leader Location: GNG Electronics Pvt Ltd, Raheja District, Plot: Gen-2/1/B, Juinagar, Navi Mumbai - 400 706Position Summary: Maintaining Management Information Systems, Database collecting data, documentation Job Responsibilities: To manage all analytics & reporting requirements for the team To Collect data and prepare reports as required To create & update the dashboards To co-ordinate with team Capable of handling multiple tasks concurrently under high pressure & easily adapting to new assignment, systems, toolsSkills Required Knowledge of advance MS Excel is must Good Ability skills to use ERP, CRM and Inventory management software Good analytical skills Knowledge of Data analysis & interpretation Quick learner Eye for Detail Ability to work under pressure Timely report adherence Data managementQualification Required: Bachelors degree in any filed preferably MIS, Computer Science, IT Experience: 1 - 4 years as MIS Co-ordinatorEligibility Criteria: 1 to 4 years of experience in MIS role (E-commerce will be plus) Age 20 Years+ Pan and Aadhar card must Salary offered (CTC): PF, ESIC, PT deductions as per labour laws 16,000-25,000 pm depending on qualification criteria

Book new orders, review order book, highlight despatches, release 1st order book. Tally and dispatch book sync.Check, bill, order, book update sheet, courier billing/cash, tracking, data update, with sales and customer and despatchAttend every Monday morning meetings with internal dept, Update VP ops, despatches in transit sheet, transport booking and track till arrivalsSpeak to customers & send despatch details to customersManaging containers a month. E-way bill, online e sealing, check list , send documents, track sheet, Review as and when required, entries in tally, collect files by Monday & daily with CSM, update record daily, Tally all figures and send a copy to GM & Finance Dept.Prepare MIS & Monthly report 2nd of every month

Responsibilities and Duties :-Acknowledge inquiries received through various channels emails, websites, and telephone.-Understanding the inquiry and identifying relevant vendors/stock items for the same.-Floating the inquiries to the right vendors and receiving pricing from them.-Coordinate with a concerned person for the pricing of stock items.-Preparing quotations and sending the same to salespersons/customers.-Follow up and negotiation with customers for quotations.-Update Sales Orders.-Coordinate with Procurement to check Procurement Status.-Coordinate with Warehouse & Logistics for Dispatch Status.-Coordinate with Service & Maintenance Team for Service Status.-Follow Up with Clients for Payments.-Building and maintaining relationships with clients through telephone calls and emails.-Understand and attend to clients' grievances related to products and services.-Facilitating service support for defective products and ensuring that the issue is resolved.-Managing issues that arise due to defaults on the part of the customer.-Updating SAP.-Updating Sales Registers.-Preparing daily/weekly and monthly reports.Qualifications :-Any Graduate.-A Minimum of 2 to 6 years of experience is required. Candidates from the Marine industry will be preferred.-Need to Have SAP Knowledge.-Working knowledge of Microsoft Windows and Excel spreadsheets using Vlookup and pivot tables.-Demonstrated ability to assist senior management and sales representatives with any additional work as needed.-Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services.-Must have strong communication skills to create and distribute company-wide newsletters and memos.-Must be able to assist in all sales and marketing campaigns as needed, particularly through presentations and site inspections.

MUST BE FROM BPO backgroundProficiency in MIS reporting for a call center Need to understand and coordinate with Clients regarding report