Outbound Process Job Vacancies in Maharashtra

We are looking for a Customer Service Representative in New Panvel, Navi Mumbai, to join our dynamic team. This full-time position is perfect for someone with 1 to 2 years of experience in customer service.nnAs a Customer Service Representative, your key responsibilities will include:nn- Responding to Customer Inquiries: You will answer questions and provide assistance to customers regarding our products and services, ensuring they have a positive experience.nn- Resolving Issues: You will handle and resolve any complaints or issues customers may have, demonstrating patience and empathy in every interaction.nn- Maintaining Records: You will keep accurate records of customer interactions, transactions, and suggestions for improvement, contributing to our overall service quality.nnTo succeed in this role, you should possess strong communication skills and be able to interact clearly and professionally with customers. Additionally, you should have good problem-solving abilities to effectively address customer concerns. nnWe expect you to be a team player who is willing to collaborate with colleagues to provide excellent service. Basic proficiency in using computers and CRM software is necessary to help in managing customer data efficiently. nnIf you are motivated to enhance customer satisfaction and have a passion for helping others, we encourage you to apply for this position in our office.

Sales Executive - International Chat ProcessLocation : Belapur, Navi MumbaiExperience : Freshers / 0-3 YearsJob Type : Full-timeWork Mode : 100% Office-BasedShift Timing : Fixed Day Shift - 9:30 AM to 6:00 PMAbout the Company:BOVIN Technology is a company that specializes in the distribution of world-class brand CPU, RAM,SSD and GPU.With years of development, we become one of the largest IT wholesalers of IT relatedequipment. Our main business is in the area of Business laptop / MacBook/ Gaming laptops andmany more.We have a strong service team located in India, China, Dubai, Hongkong and upcomingother countries. Taking advantage of our strong supply channel and relationship with level onedistributors worldwide. We committed to constantly create value for our partners and our clients.Job Overview:We are seeking motivated and detail-oriented Sales Executives. The role involves interacting withinternational customers through online chat platforms, emails and other methods, understandingtheir requirements, and driving sales through effective written communication.This position is strictly chat-based, with no voice calls and no field work, offering a stable andprofessional office environment.Communicate with international clients and generate the leads. Present and promote company products/services professionally and follow up with thecustomers Understand customer needs and provide appropriate solutions Convert chat interactions into successful sales outcomes Meet assigned performance targets and maintain accurate customer and chat records Ensure quality, compliance, and customer satisfaction standards

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Company: Brandcare Healthcare Advertising and Branding Pvt. Ltd.Brand/Product: DocintoshJob Type: Full-timeWork Mode: Work from Office (WFO)Experience: 1-3 yearsAbout DocintoshDocintosh is a professional network for verified doctors and medical students in India. It connects healthcare professionals with opportunities to participate in surveys, polls, case studies, content reviews, and healthcare market research initiatives.Role OverviewWe are looking for a confident and result-oriented Telecaller to connect with doctors and medical students, explain Docintosh's platform and opportunities, generate interest, and support the onboarding and engagement of healthcare professionals.Key ResponsibilitiesMake outbound calls to doctors and medical students to introduce Docintosh and its offerings.Explain the platform's benefits and encourage eligible healthcare professionals to register and complete their profiles.Follow up with prospective members to drive registrations, onboarding, and engagement.Conduct follow-up calls for surveys, polls, research studies, and other relevant initiatives.Maintain and update call records, lead databases, registration status, and follow-up trackers.Achieve daily and monthly calling, registration, and engagement targets.Handle queries professionally and communicate accurate information about the platform.Coordinate with the internal team to share updates, feedback, and campaign progress.Maintain professional communication and confidentiality while interacting with healthcare professionals.Required Skills and Qualifications1-3 years of experience in telecalling, telesales, customer engagement, or lead generation.Excellent verbal communication and interpersonal skills.Confidence in making outbound calls and handling follow-ups.Basic knowledge of MS Excel, Google Sheets, and CRM tools.Strong persuasion, listening, and relationship-building skills.Target-oriented approach with good follow-up and record-keeping abilities.Experience in healthcare, pharmaceuticals, medical research, or healthcare platforms will be an added advantage.Key Performance Indicators (KPIs)Number of outbound calls completed.Number of doctors and medical students successfully contacted.Registrations and profile completions generated.Follow-up conversion and member engagement rates.Accuracy of call records and timely reporting.

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

We are seeking an International Telecaller to join our team in Thane, India. This role is ideal for individuals with 1 to 5 years of experience and a graduate degree. The position requires working from the office, engaging with clients from diverse international backgrounds.nnKey Responsibilities:nn- Outbound Calling: Make calls to potential clients in various countries, introducing our services and generating interest.n n- Client Communication: Engage in conversations with clients to understand their needs and provide suitable solutions, ensuring a high level of customer service.nn- Lead Generation: Identify and qualify potential leads through conversation, maintaining a database for follow-up.nn- Feedback Collection: Gather feedback from clients about their experience and insights on our services, which will aid in improving our offerings.nn- Reporting: Maintain accurate records of calls made, inquiries received, and responses from clients, reporting to the management regularly.nnRequired Skills and Expectations:nnCandidates should possess excellent verbal communication skills in English and be comfortable conversing with international clients. A strong customer service attitude and the ability to build rapport over the phone are essential. Familiarity with telecalling processes and CRM systems will be an advantage. Additionally, candidates should be self-motivated, goal-oriented, and able to work efficiently in a team setting to achieve shared objectives.

Key Responsibilities High-quality outbound calling to US senior leaders (80-100 calls/day) Understand customer needs, pitch solutions & handle objections professionally Convert qualified leads into revenue and achieve monthly KPIs/targets End-to-end inside sales cycle: prospecting pitching proposals closures Maintain accurate CRM pipeline (Salesforce/Zoho/HubSpot preferred) Share solution decks, RFP/RFI responses & follow-ups to drive closures Weekly reporting & forecasting in collaboration with management

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

Make outbound calls to prospective property buyers.Explain real estate projects, pricing, amenities, and offers.Understand customer requirements and qualify leads.Generate and maintain prospective customer leads.Follow up regularly with interested customers.Schedule and coordinate property/site visits.Maintain accurate customer and lead recordsCoordinate with the sales team for qualified leads and site visits.Achieve daily, weekly, and monthly calling and lead-generation targets.Handle customer queries and objections professionally.

We are looking for Telecaller or junior team leader active candidate & good communication skills needed leadership quality need for junior team leader & basic Computer knowledge smartphone internet connection needed hindi language required basic hindi & marathi

We are looking for a motivated Telesales Executive to join our team in Nariman Point, Mumbai. In this full-time position, you will be responsible for selling our products and services over the phone, helping to drive our company's success.Key Responsibilities: - Outbound Calls: You will make calls to potential customers, introducing them to our products and services to generate interest and sales. - Customer Engagement: Engage with customers effectively by providing information, addressing concerns, and understanding their needs to offer suitable solutions. - Sales Targets: You will be responsible for meeting monthly sales targets, ensuring your calls are productive and beneficial for the company. - Follow-Up: Maintain regular follow-up with leads and existing customers to build strong relationships and encourage repeat business. - Record Keeping: Keep accurate records of calls, sales, and customer information in our database for tracking and reporting purposes.Required Skills and Expectations: Ideal candidates should have 1 to 3 years of experience in telesales or a similar role. A high school diploma is required. Strong communication skills, along with a friendly and persuasive attitude, are essential. Candidates must be able to work independently and demonstrate resilience in overcoming objections. Proficiency in basic computer skills is necessary to manage client data efficiently. The role is intended for female applicants only, and you must be willing to work from our office location.

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

Education: Graduate in any discipline OR 12th Std from English mediumWork location: Pimpri, PuneIndustry: IT Software Products / SaaSExperience: 1-3 YearsKey ResponsibilitiesGenerate B2B leads through LinkedIn, social media, bulk email, Whats-App campaigns and corporate tele-calling.Identify and connect with corporate decision-makers and potential customers.Qualify and nurture leads by verifying customer/company information and requirements.Understand customer needs and identify bottlenecks, challenges and inefficiencies in traditional working processes.Explain relevant software solutions and communicate their business benefits and value.Arrange and coordinate software/product demos with prospective customers.Conduct timely customer follow-ups through calls, email and Whats-App.Prepare/share quotations and proposals and coordinate order processing.Maintain accurate CRM records, lead status and sales reports.Build strong customer relationships and generate references/referrals.Achieve assigned lead generation, demo, conversion and sales targets.Required SkillsExcellent English communication and interpersonal skills.Strong convincing, negotiation and sales conversion ability.Good knowledge of LinkedIn, email and Whats-App lead generation.Strong follow-up and customer relationship management skills.Target-oriented, confident, proactive and self-motivated.Experience in B2B / IT Software / SaaS sales will be preferred.Compensation: Salary + Performance-Based Sales Incentives

As a Telesales Executive, you will play a key role in driving sales through effective communication and customer engagement. This position is based in Sanpada and is suitable for individuals with 0 to 2 years of experience. Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential customers to promote products and services, aiming to generate interest and sales.- Engage Customers: Establish a friendly rapport with customers, understanding their needs and providing tailored solutions that meet those needs.- Maintain Client Records: Keep organized records of customer interactions, inquiries, and sales to ensure follow-up and effective sales tracking.- Manage Objections: Handle customer concerns and objections gracefully, using persuasive techniques to overcome barriers to sale.- Achieve Sales Targets: Work towards meeting or exceeding assigned sales goals and metrics, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong Communication Skills: You must clearly articulate the features and benefits of products while actively listening to customer needs.- Persuasion Ability: Being able to convince customers of the value of our offerings is essential for success in this role.- Basic Computer Skills: Familiarity with using computers and software applications is necessary for maintaining customer records and tracking sales.- Team Player: Collaborate effectively with team members to share insights and strategies to improve performance.- Positive Attitude: Maintain an enthusiastic and positive outlook, which is crucial in creating a pleasant experience for customers and achieving sales results.

As a BPO Telecaller, you will play a vital role in connecting with customers and providing them with information about our services. Your primary focus will be on effective communication and helping to resolve customer inquiries.Key Responsibilities:- Customer Calls: Reach out to customers via phone to inform them about products and services. Engaging with customers directly is essential to understanding their needs.- Address Inquiries: Answer customer questions and provide detailed explanations of services. You must be knowledgeable about our offerings to assist customers effectively.- Data Entry: Record customer interactions and update information in our database accurately. Keeping track of conversations helps maintain quality service.- Feedback Collection: Gather customer feedback to improve services. Listening to customers can help us enhance our offerings and customer experience.- Follow-Up: Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues. This shows customers that we value their opinions and are dedicated to their needs.Required Skills and Expectations:- Strong verbal communication skills are important for explaining services clearly.- A professional and friendly attitude is essential for creating positive customer interactions.- Basic knowledge of computers and data entry is necessary to keep accurate records.- Ability to work in a team and co-operate with colleagues for effective service delivery.- A high level of patience and problem-solving skills will help you handle challenging customer situations.- Being punctual and responsible in meeting work commitments is crucial for a smooth workflow.

About the Company:Jadhav Capital is seeking enthusiastic and driven college students for a remote Sales Internship. We are a B2B company focused on IT Services. This is an excellent opportunity to gain hands-on experience in lead generation and direct sales within a dynamic business environment.Responsibilities:Conduct online research to identify potential B2B leads.Utilize various communication channels to reach out to prospective clients.Perform cold calls to pitch sales and introduce Jadhav Capital's offerings.Maintain accurate records of client interactions and sales activities.Collaborate with the sales team to refine strategies and improve outreach effectiveness.Contribute to achieving sales targets and business growth.Requirements:Currently enrolled college student, eager to learn and contribute to a sales team.Strong communication and interpersonal skills.Self-motivated with a proactive approach to lead generation and sales.Ability to work independently in a remote setting.Access to a personal laptop and a stable internet connection is required.Prior experience in sales or customer service is a plus, but not mandatory.Enthusiasm for B2B sales and a desire to develop professional sales skills.

Job Responsibilities:1. Handle inbound calls, emails, and chat support2. Address and resolve customer queries related to:3. Document verification and queries4. General product-related inquiries5. Maintain high-quality service and customer satisfaction6. Collaborate with internal teams to ensure smooth resolution of cases

We are looking for a motivated Tele Caller to join our team in Pune. In this full-time position, you will play a crucial role in reaching out to potential customers and providing information about our products and services.Key Responsibilities:- Make Outbound Calls: Contact potential customers to introduce our products and services, aiming to generate leads and sales opportunities.- Maintain Call Records: Keep detailed notes of each call, including customer feedback and responses, to help improve our services and reach out effectively in the future.- Respond to Customer Queries: Address any questions or concerns raised by customers during the calls, ensuring they have a clear understanding of what we offer.- Achieve Sales Targets: Work towards set sales goals by effectively communicating the benefits of our products, encouraging potential customers to make a purchase.- Follow Up: Regularly follow up with leads and customers on previous interactions to nurture relationships and encourage conversion.Required Skills and Expectations:The ideal candidate should be a female who has completed at least the 12th grade and has a keen interest in sales. A positive attitude, good verbal communication skills, and a friendly demeanor are essential for this role. You should be able to handle rejection gracefully and possess the ability to motivate yourself and others. Additionally, being organized and detail-oriented is important to maintain accurate records and meet sales targets. Previous experience in customer service or sales is a plus, but not necessary for candidates with the right attitude and eagerness to learn.

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

We are looking for a Telesales Executive to join our team in Sanpada. This is a full-time office-based role suitable for freshers and candidates with up to two years of experience. The ideal candidate should have completed at least the 12th grade and be eager to grow in a sales-driven environment.Key Responsibilities:- Making Outbound Calls: Initiate phone calls to potential customers to present products or services, aiming to generate sales leads and conversions.- Understanding Customer Needs: Listen to customers carefully to identify their requirements and tailor the sales pitch accordingly, ensuring the best matches between their needs and our offerings.- Maintaining Records: Keep accurate records of customer interactions and sales, ensuring that all information is up-to-date in the company's database for future reference.- Achieving Sales Targets: Work towards individual and team sales goals by actively promoting products, following up on leads, and closing sales efficiently.- Providing Excellent Customer Service: Assist customers with any questions or concerns they may have about the products or services, ensuring a positive customer experience throughout the sales process.Required Skills and Expectations:Candidates should have strong communication skills to effectively engage with customers over the phone. A basic understanding of sales principles and techniques is beneficial. The ability to work in a fast-paced environment and handle rejection positively is essential. Candidates must be motivated, target-oriented, and ready to learn and adapt to sales strategies. Basic computer skills are necessary for maintaining records and using the companys CRM system.

We are looking for junior team leader or Telecaller Active candidate Leadership & presenting skills in junior team leader role requires Fresher or experience can apply Good communication skills Hindi compulsory Marathi English basic