Inbound Process Job Vacancies in Bangalore

We are looking for a dedicated Customer Service Representative in Bangalore, India, to assist our clients with their inquiries and ensure their satisfaction. This is a full-time office role for individuals with 0 to 1 year of experience.Key Responsibilities:- **Responding to Customer Inquiries**: You will handle calls, emails, and chats from customers, answering questions about products, services, and orders.- **Problem Solving**: You will resolve customer issues by providing accurate information and finding effective solutions, ensuring a positive experience.- **Documentation**: Maintain clear records of customer interactions and transactions, updating the system with relevant details for future reference.- **Feedback Collection**: Gather and report customer feedback to help improve services and address any recurring issues.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude toward helping others. You should be able to listen carefully to customers and understand their needs. A basic understanding of computer programs and the ability to learn quickly are important. Being able to work well in a team while also managing individual responsibilities is essential. You should be open to feedback and eager to improve your customer service skills continuously. A high school diploma is required for this position, and full-time availability is expected.

Handle calls and convert inquiries into Booking/salesResolve customers queries and Handle objections Effectively Meet daily targets and maintain high quality standards

As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.

Job Description:We are hiring Telecallers for a Real Estate process. Candidates should have good communication skills and basic computer knowledge.

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

BPO CALLING PROFILE CTC-18000 TO 22000/PER MONTH WORK FROM OFFICE INBOUND AND OUTBOUND CALLINGS MAINTAIN CLIENTSCUSTOMER SUPPORT BETTER OPERATIONS WHATAPP- 8674842312EMAIL - shivamalphabeliver@gmail.com

Were Hiring: Collection Executive for a reputed Bank Are you a strong communicator with a passion for customer interaction and achieving targets and interested working in BFSI sector? Key ResponsibilitiesHandle outbound and inbound collection calls for the assigned portfolioFollow up with customers on outstanding dues and payment commitmentsEducate customers on available payment options and resolve basic queriesMaintain accurate records of customer interactions and follow-upsEnsure compliance with banking regulations, call quality standards, and data privacy normsMeet daily and monthly productivity and collection targetsEscalate complex cases as per defined process guidelines Eligibility CriteriaQualification: Undergraduate or GraduateExperience: Freshers welcome Experience in Collections / BFSI preferredLanguages: Average English + any one South Indian language(Tamil / Telugu / Kannada / Malayalam) Skills RequiredGood communication and negotiation skillsBasic computer knowledgeWillingness to work in a target-driven environment Location: Bangalore Industry: BFSI / Collections Interested candidates: DM/ Comment us or share your resume at [jobs.centrumpartners@gmail.com ]

1. Customer Service + Renewals (Experienced)Locations: Bangalore (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam can go up to 25K take homeShift:Females: 10 AM 7 PMMales: 12 PM 9 PM

Were Hiring! Virtual Relationship Manager (VRM) Banking Sales We are looking for dynamic and customer-focused professionals to join our team as Virtual Relationship Managers (VRM). This role is ideal for individuals passionate about relationship management, digital banking, and sales excellence. Role OverviewAs a VRM, you will be responsible for managing and expanding relationships with Imperia/High-Value Customers, delivering a consistent and superior digital banking experience, and driving sales across the banks product portfolio. Key Responsibilities Customer Engagement & Relationship ManagementEngage regularly with mapped portfolio customers (500600 groups/PF) as per contact policyBuild long-term relationships and become the top-of-mind banking partnerEnsure accurate and complete capture of all customer interactions in CRMProactively assess customer needs and provide suitable financial solutions Call Handling & Service ExcellenceHandle customer calls as per defined quality standardsProvide accurate and timely resolution of customer queries and complaintsPromote Digital Banking services to enhance customer experienceEnsure customer retention and control attrition Sales & Portfolio ManagementAchieve scorecard targets and portfolio benchmarksDrive cross-sell and up-sell opportunities based on customer profilingPenetrate products across groups and portfoliosSales across all product segments TPP, Assets, Cards, Deposits, etc.Monitor large value transactions and account closures Compliance & Process AdherenceEnsure adherence to all banking guidelines and regulatory requirementsMaintain portfolio quality while considering customer eligibilityEnsure accurate and timely submission of financial transactions and service requests Requirements Education: Graduate (Any discipline) Experience: 03 years (Freshers with strong communication skills are welcome) Key Skills:Basic Banking KnowledgeExcellent Communication SkillsCustomer Relationship ManagementSales & Cross-SellingDigital Banking Awareness Major StakeholdersBranch Banking TeamsProduct & Sales TeamsOperations & Service TeamsCompliance & Risk Teams Why Join Us?Opportunity to work with premium banking customersStrong learning and career growth pathExposure to multiple banking products and digital platformsPerformance-driven and professional work culture.

Join our team in Bangalore as a Tele Sales Officer! As a Tele Sales Officer, you will be responsible for cash collection, collections recovery, inbound process, and credit control. You will be making outbound calls to customers to recover outstanding payments and assist with credit control processes. This role requires excellent communication skills and the ability to work efficiently in a fast-paced environment. The ideal candidate will have a 12th pass education and 0-2 years of experience in a similar role. If you are a motivated individual who thrives in a target-driven environment, this is the perfect opportunity for you to excel in your career.

Key Responsibilities:Contact customers to promote banking products (Savings Accounts, Loans, Credit Cards, Insurance, etc.).Understand customer needs and offer the right financial solutions.Build and maintain long-term relationships with assigned customers.Achieve monthly sales, revenue, and service targets.Record all customer interactions and feedback accurately in CRM systems.Coordinate with internal teams for timely query resolution.Requirements:Graduation in any stream (mandatory).Good communication in English with any South Indian language (except Telugu) or Hindi.Confident, target-driven, and customer-focused.Prior experience in banking or tele-sales preferred but not mandatory.Strong interpersonal and convincing skills.

A BPO job description includes responsibilities like handling customer inquiries, resolving issues via phone, email, or chat, and maintaining customer records. Key qualifications are excellent communication and problem-solving skills, with experience;

To Sell product ranging from 2500 - 500000

* Make outbound calls to prospective clients from provided leads* Explain project details clearly and generate interest* Schedule appointments for site visits and follow up regularly* Maintain a daily record of calls and outcomes* Handle inbound inquiries professionally and convert leads into prospects* Coordinate with the sales team for timely follow-ups* Share project information through WhatsApp, SMS, or email* Provide excellent customer service and resolve queries promptly

Key Responsibilities:1. Outbound Calling: Make calls to potential customers to promote products or services.2. Online Sales: Utilize online platforms to generate leads and close sales.3. Inbound: Handle incoming calls and inquiries from customers regarding products or services.4. Negotiation Skills: Engage in negotiations with customers to secure deals and meet sales targets.5. Cold Calling: Reach out to prospective customers who have not expressed interest in the product or service.6. Inside Sales: Work on sales opportunities that are generated through marketing efforts.7. Voice Process: Handle sales calls efficiently and effectively using verbal communication skills.8. Convincing Power: Persuade customers to purchase products or services through effective communication.9. Outbound Sales: Drive sales by proactively initiating contact with potential customers.10. Marketing Communication: Communicate effectively with customers to promote products and services.Required Skills and Expectations:- Excellent English language skills for clear communication with customers.- Strong communication skills to effectively convey information and influence customers.- Ability to work in a fast-paced environment and meet sales targets.- Prior experience in telesales or a similar role is preferred but not mandatory.- Good understanding of sales techniques and strategies.- Ability to work collaboratively with team members to achieve sales goals.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Key Responsibilities:Refund Processing: Handle security deposit refunds and ensure timely processing.Vehicle Verification: Cross-check vehicle photos for damages and compliance before rental dispatch.Fastag & Fuel Reimbursements: Validate and process fuel and toll expenses for rentals.Traffic Violation Management: Monitor and process penalty notices, ensuring timely customer notifications and payments.Customer Support Coordination: Address customer queries related to refunds, violations, and payments.Ticket & Recovery Follow-ups: Track pending recoveries, coordinate follow-ups, and escalate issues when necessary.Payment Reconciliation: Maintain accurate records of transactions and assist in financial tracking.Skills & Qualifications:Education: Any degree (Commerce, Business Administration, or related field preferred).Technical Skills: Basic knowledge of Excel, Google Sheets, and CRM tools.Soft Skills: Good communication, problem-solving, and analytical skills.Preferred: Prior experience in backend operations, finance, or customer service is a plus.Why Join Us?Be part of a growing and innovative mobility company.Opportunity to learn and grow in the car rental industry.Work in a dynamic and supportive team environment.

Looking for customer Support executive(Healthcare Process)Salary upto 4.5LPAHealthcare Process.Purely customer Support - No SalesRotational Shifts(With Night Shift Allowance)Free Meals during shift5 days works,2 Weekly offDoorstep pick and Drop Facility