Inbound Process Job Vacancies in Chennai

Job Requirements:The minimum qualification for this role is below 10th and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. change this to 1. Make outbound calls to potential clients and generate interest in company products and services. 2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets. Requirements: * Minimum 6 months of experience in Telecalling / Telesales / Customer Handling * Must be fluent in Tamil and English * Good communication and convincing skills* Ability to handle client queries professionally * Target-oriented and proactive mindset * Basic computer knowledge preferred

* Handle inbound and outbound calls to prospective students.* Follow up on student enquiries from CRM/back-office data.* Explain course details, fees, schedules, and placement support.* Conduct regular follow-ups via calls and WhatsApp.* Update lead status and student information in the CRM.* Respond to student and parent queries professionally.* Build and maintain positive student relationships.* Convert enquiries into admissions and achieve targets.* Prepare and submit daily call and follow-up reports.

The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR

Job Description (Tele Sales Executive)Your primary responsibility is to connect with potential customers via phone calls and educate them about insurance products. You will play a key role in building relationships, understanding customer insurance needs, and providing suitable insurance solutions.Key ResponsibilitiesConduct Outbound & Inbound Sales Calls:Make outbound calls to prospective and existing customers.Present and sell insurance products and services.Identify Customer Needs:Understand customer requirements.Recommend suitable insurance products.Explain policy features and benefits.Achieve Sales Targets:Meet daily, weekly, and monthly sales targets.Follow up on leads and convert them into sales.Maintain Customer Relationships:Build and maintain positive customer relationships.Resolve customer queries promptly.Record Keeping:Maintain accurate records of customer interactions.Ensure all customer information is entered correctly into the CRM.Compliance & Training:Follow insurance regulations and company policies.Attend training sessions to stay updated on products and sales techniques.Qualifications:Education: Any Degree / GraduationExperience:Freshers to 5 years in insurance sector preferred.Strong communication and interpersonal skills.Good negotiation and persuasion skills.Knowledge of insurance products and services.Familiarity with CRM software and sales tools.Benefits:PF, ESI, Group Medical InsurancePerformance incentivesTraining and professional developmentCareer growth opportunitiesOpportunities to advance in the insurance sales sectorHealthy lunch (Chennai locations)Additional Responsibilities:Meet daily, weekly, and monthly sales targets.Participate in local outreach activities and promotional events.Ensure a smooth and professional customer experience throughout the sales process.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

A Relationship Executive is responsible for building and maintaining strong relationships with clients to drive customer satisfaction and loyalty. This position involves direct interaction with customers and requires a proactive approach to meet their needs.Key Responsibilities:- Client Communication: Engage with clients regularly to understand their needs and preferences, ensuring they feel valued and supported.- Issue Resolution: Address client inquiries and problems quickly and effectively, ensuring a smooth resolution to enhance customer satisfaction.- Account Management: Maintain accurate records of client interactions and transactions, enabling personalized service and follow-ups.- Feedback Collection: Gather feedback from clients about their experiences and suggestions, sharing insights with the team for continuous improvement.- Collaboration with Teams: Work closely with internal teams to ensure that client requirements are understood and fulfilled, fostering a team-oriented environment.Required Skills and Expectations:- Strong communication skills are essential for clear and effective interaction with clients.- Excellent interpersonal skills to build rapport and trust with customers.- A problem-solving attitude is important to quickly address and resolve client issues.- Basic understanding of customer service principles and practices, with a willingness to learn and improve.- Proficiency in using office software for documentation and communication.- A positive, enthusiastic attitude with a customer-centric approach is crucial for success in this role. This role is ideal for candidates with a passion for customer service and a desire to grow in a dynamic work environment.

We are looking for a motivated Telesales Executive to join our team at our office in Greams Road. This role is ideal for individuals with 0 to 2 years of experience, holding a Master's degree.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to introduce products or services, highlighting their benefits and value.- Generate Leads: Identify and qualify potential leads through strategic conversations, gathering information to create a robust sales pipeline.- Build Customer Relationships: Establish and maintain strong relationships with clients by understanding their needs and providing exceptional service.- Achieve Sales Targets: Meet or exceed daily and monthly sales goals by effectively communicating with prospects and following up on leads.- Maintain Accurate Records: Keep detailed records of all calls, customer interactions, and sales activities in the database for future reference and analysis.Required Skills and Expectations:- Effective Communication Skills: Possess strong verbal communication skills to convey information clearly and persuasively over the phone.- Listening Skills: Demonstrate active listening skills to understand customer needs and respond appropriately to their concerns.- Sales Acumen: Show enthusiasm for sales and a desire to achieve targets while being motivated and goal-oriented.- Team Player: Work collaboratively with team members and contribute positively to the team environment.- Adaptability: Ability to learn quickly and adapt to changing product information and sales strategies, ensuring a dynamic sales approach.

*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them

We are looking for a motivated Telesales Executive to join our team in Guindy. In this role, you will be responsible for promoting our products and services over the phone. Your primary goal will be to convert leads into sales and maintain excellent customer relations.Key Responsibilities:- Make Outbound Calls: Contact potential customers using provided leads and follow up with them to introduce our products or services.- Understand Customer Needs: Engage with customers to identify their needs and preferences, ensuring you offer the best solutions tailored to them.- Achieve Sales Targets: Meet or exceed monthly sales targets and objectives by effectively selling products/services to customers.- Maintain Customer Records: Keep accurate and updated records of customer interactions and sales activities in our database for reference.- Handle Customer Queries: Respond to inquiries and resolve issues promptly, ensuring a positive customer experience and building rapport.- Collaborate with Team Members: Work closely with fellow team members to share insights and strategies for improving sales performance.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively articulate product advantages. A positive attitude and a persuasive approach are essential for success in this role. Candidates should also be self-motivated and goal-oriented, demonstrating a willingness to learn and adapt. Basic computer skills are necessary for maintaining records and handling customer data efficiently. Prior experience in sales is a plus, but freshers with a can-do spirit are also encouraged to apply.

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- Problem Resolution: Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- Maintain Records: Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- Feedback Collection: Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- Team Collaboration: Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.Required Skills and Expectations:Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- Resolving Issues: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- Maintaining Customer Records: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- Collaborating with Teams: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- Providing Product Information: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.Key Responsibilities:- Make Outgoing Calls: Reach out to prospective and existing customers to inform them about our products and services.- Engage Customers: Build rapport with customers through effective communication, listening carefully to their needs and concerns.- Record Information: Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- Handle Queries: Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- Achieve Targets: Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.Required Skills and Expectations:- Communication Skills: Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- Confidence: A confident and friendly demeanor is important for making connections with customers over the phone.- Basic Computer Skills: Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- Team Player: Ability to work collaboratively within a team and contribute positively to a supportive work environment.- Adaptability: Willingness to learn and adapt to new processes or changes in product offerings as needed.

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- Customer Interaction: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - Problem Resolution: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- Data Entry: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- Follow-Up: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- Feedback Collection: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

Business Loan: We are looking for Telecallers to contact customers, the ideal candidate should have communication skills, be target -driven and capable of handling objects professionally. Good salary.

Greetings from Probity Consultancy Tele sales executive - Real estate Customer interactions, Customer handling Min.1year sales executives can apply Female candidates requiredSalary - 30k take home ChennaiIf interested kindly contact to the number mentioned

Nexus People, a leading recruitment and outsourcing company, is hiring experienced Call Center Executives on behalf of a reputed client with a proven background in the BPO industry to join our dynamic team in Chennai. If you have strong communication skills and hands-on call center experience, we-d love to hear from you.Key Responsibilities- Handle inbound and/or outbound customer calls professionally- Address customer inquiries, complaints, and service requests- Ensure high levels of customer satisfaction- Maintain accurate records of customer interactions- Meet assigned performance and quality targets- Follow company policies and proceduresCandidate Requirements- Minimum 1-2 years of experience in a BPO / Call Center role- Excellent verbal communication skills in English (additional languages are a plus)- Strong problem-solving and interpersonal skills- Comfortable working in a fast-paced environment- Basic computer knowledge; CRM experience preferred- Willingness to work in shifts, if requiredWhat We Offer- Competitive salary (based on experience)- Career growth and learning opportunities

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

Looking for Call Center Executives for Chennai Anna Nagar location Day Shift Jobs Rotational Week off No Target

Job Responsibilities:Make outbound calls to customers regarding health insurance policies.Explain policy details clearly in Tamil.Follow up with customers for renewals / sales.Maintain call logs and daily reports.Achieve daily and monthly targets.Build good customer relationships. Skills Required:Good communication in Tamil (English is an added advantage).Basic computer knowledge.Confidence in speaking to customers.Ability to handle customer queries politely.Sales or telesales experience (optional).

The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR

Work experience as a tele caller, telemarketer, or a similar role in the sales department.Strong organizationa; skills.ability to manage and handle multiple tasksHard working individual Good time management abilitiesWe are Hiring Real EstateExperienced in Sale in any industryImmediate Joiners requiredStrong decision making skills.Ability to work in a team or individually as and when required.

The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR