Array ( [0] => inbound-process [1] => chennai ) Inbound Process Jobs in Chennai,Inbound Process Job Vacancies in Chennai Tamil Nadu
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Inbound Process Job Vacancies in Chennai

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Opening For Customer Support Specialist

Prasanna Venkatesh and Associates

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Vandalur Chennai
Customer Support Inbound Voice Process Domestic Voice Process Good Communication Skills BPO Voice Process Customer Support Voice Process International Voice Process Attention to Detail
We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.
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Walk-In Interview - Opening For Customer Support Specialist

Lats Solutions

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Chennai
Customer Support Voice Process Inbound Voice Process Domestic Voice Process Customer Support Voice Process
As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- **Resolving Issues**: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- **Maintaining Customer Records**: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- **Collaborating with Teams**: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- **Providing Product Information**: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.
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Fresher - Opening For Customer Associate

LV Real estate construction

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Perungalathur Chennai
Customer Relationship Customer Service Voice Process Inbound Process
Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability
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Telecaller (Freshers) Chennai

Merloam Estates

  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Microsoft Excel Outbound Calling Marketing Communication Voice Process Inbound Cold Calling Convincing Power
We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.
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Female - Walk-In For Voice Process Executive (1-2 Years)

Prime Counsel Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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Walk-Ins Interview Female - Hiring Tele Caller For Kodambakkam Chennai

Shine Service

  • 0 - 1 yrs
  • Kodambakkam Chennai
Phone Banking Outbound Calling Inbound Convincing Power Voice Process Marketing Communication
Business Loan: We are looking for Telecallers to contact customers, the ideal candidate should have communication skills, be target -driven and capable of handling objects professionally. Good salary.
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Telesales Executive - Full Time (Female)

Probity Consultancy

  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Chennai
Marketing Outbound Calling Marketing Communication Domestic BPO Cold Calling Voice Process Inside Sales Outbound Sales BPO Sales Inbound Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Interpersonal Skills Basic Computer Skills Sales Telesales BPO Tele Sales Communication Skills
Greetings from Probity Consultancy Tele sales executive - Real estate Customer interactions, Customer handling Min.1year sales executives can apply Female candidates requiredSalary - 30k take home ChennaiIf interested kindly contact to the number mentioned
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Opening For Call Center Executive

Nexus People

  • 2 - 3 yrs
  • Anna Salai Chennai
Outbound Calling BPO Sales Customer Support Cold Calling Inbound Process
Nexus People, a leading recruitment and outsourcing company, is hiring experienced Call Center Executives on behalf of a reputed client with a proven background in the BPO industry to join our dynamic team in Chennai. If you have strong communication skills and hands-on call center experience, we-d love to hear from you.Key Responsibilities- Handle inbound and/or outbound customer calls professionally- Address customer inquiries, complaints, and service requests- Ensure high levels of customer satisfaction- Maintain accurate records of customer interactions- Meet assigned performance and quality targets- Follow company policies and proceduresCandidate Requirements- Minimum 1-2 years of experience in a BPO / Call Center role- Excellent verbal communication skills in English (additional languages are a plus)- Strong problem-solving and interpersonal skills- Comfortable working in a fast-paced environment- Basic computer knowledge; CRM experience preferred- Willingness to work in shifts, if requiredWhat We Offer- Competitive salary (based on experience)- Career growth and learning opportunities
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Urgent Requirement For Voice Process Executive

Fair Property Developers

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Valasaravakkam Chennai
Sales Lead Generation Marketing Digital Marketing Manager Sales CRM Sales Outbound Calling Voice Process Domestic BPO BPO Non Voice Inbound Voice Process Voice Support BPO BPO Voice Basic Computer Skills BPO Sales Inbound Calling
As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.
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Walk-in For Fresher - Call Center Executive (Female)

Aaradyaa Gold

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Anna Nagar Chennai
Domestic BPO Inbound Process Call Center
Looking for Call Center Executives for Chennai Anna Nagar location Day Shift Jobs Rotational Week off No Target
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Voice Process Executive || Freshers & Experienced

23 SOLUTION

  • 0 - 2 yrs
  • Chennai
Outbound Calling Domestic BPO Voice Process BPO Voice BPO Sales Inbound Voice Process
Job Responsibilities:Make outbound calls to customers regarding health insurance policies.Explain policy details clearly in Tamil.Follow up with customers for renewals / sales.Maintain call logs and daily reports.Achieve daily and monthly targets.Build good customer relationships. Skills Required:Good communication in Tamil (English is an added advantage).Basic computer knowledge.Confidence in speaking to customers.Ability to handle customer queries politely.Sales or telesales experience (optional).
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Telecaller || Freshers & Experienced

CreditMantri Finserve Private Limited

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Chennai
Domestic BPO Outbound Calling Inbound Voice Process Hindi BPO
About Company:Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other.We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities.Role & responsibilities1.Perform inbound & Outbound Customer calls.2. Explaining about Credit and Cibil Score to the customer.3 . Understand credit concerns customers have when their loan or credit card gets rejected.4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus.Preferred candidate profile1. Hindi is Mandatory2. No Night Shift ( Only General shift 9:30am -6:30 pm)3. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000)4. Providing DRA Certification5. Half Yearly Increment & Annual Increment6. Salaries paid on time7. Freshers will be preferredInterested Candidates share your resume to :Azeem - 9940261421E- Mail ID : azeem@creditmantri.com
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Walk-In For Customer Support Specialist (1-5 Years) - Female Candidates Preferred

Wedtree Group of Companies

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Chennai
Customer Support Voice Process Inbound Voice Process Customer Support Voice Process Hindi Telugu Tamil Customer Management Good Communication Skills BPO Domestic Voice Process International Voice Process
Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies
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Freshers & Experience || Full Time || Telecaller

Policybazaar

  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Perungudi Chennai
Voice Process Domestic BPO Inbound
Job Title: Associate Sales ConsultantCompany: PolicybazaarHR - SAEED SALMAN - 7708810600Location: ChennaiExperience: Freshers and Experienced can applyEducation: UG,PG & DiplomaJob Type: Full TimeIndustry: Insurance / FintechFunctional Area: Sales / Business DevelopmentRole Category: Tele Sales / Field SalesSalary: 2.55 LPA 4.00 LPA + Unlimited IncentivesJob Description:Policybazaar is hiring Associate Sales Consultants for our Chennai office! If you're enthusiastic about sales and looking for growth in the booming fintech/insurance industry, this is the right opportunity for you.Roles and Responsibilities:Assist customers in buying insurance/financial products over the phone.Understand customer needs and recommend suitable plans.Achieve assigned daily, weekly, and monthly sales targets.Handle leads, follow up, and close sales efficiently.Ensure accuracy, productivity, and a great customer experience.Coordinate with internal teams as needed.Key Skills:Good communication in English and TamilConfident, persuasive, and target-drivenQuick learner with basic computer skillsTeam player with a sales mindsetWhat We Offer:Fixed Day Shift6-day working with 1 restored weekly offUnlimited incentives based on performanceGroup Medical Coverage (GMC)Great work environment & career growthGratuity as per applicable lawEligibility:12th Pass / GraduateFreshers & Experienced candidates welcomeMust be based in or ready to relocate to ChennaiSalary:2.55 LPA to 4.00 LPA + Attractive IncentivesApply now and build your career with India's largest online insurance platform Policybazaar!Role: TelesalesIndustry Type: InsuranceDepartment: Sales & Business DevelopmentEmployment Type: Full Time, PermanentRole Category: Retail & B2C Sales
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Hiring For 12th Pass Freshers - Telecaller

Merloam Estate

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Virugambakkam Chennai
Voice Process Inbound Calls Handling Outbound Calling Tele Caller Telesales Executive telecaller Executive Sales Call Tele Sales Calling Convincing Power
Designation : TelecallerIndustry : Real EstateMake outbound calls to potential buyers and respond to inbound inquiries.Explain property features, pricing, and payment plans clearly to prospective clients.Generate qualified leads and schedule site visits for the sales team.Maintain and update the customer database and call records regularly.Follow up with clients to maintain engagement and encourage conversions.Coordinate with the sales and marketing teams to achieve weekly and monthly targets.Provide feedback and insights on customer needs and preferences.
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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Walk-in Interview For Telecaller Executive

Emerald Associates

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Chennai
Inbound Calls Negotiation Skills Domestic BPO Inbound English Language Telugu Tamil Interpersonal Skills Basic Computer Skills Communication Skills Convincing Power Domestic Calling Voice Process
Handling the customer through phone Calls regarding the loan pending payment (Payment reminder call). The process of a business attempting to collect on debts owed by its customers. In contrast, recovery refers to the process of a third-party attempting to collect money owed to another creditor or business. Need of Debt Recovery Agent (DRA) .
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Telephonic Interview For Voice Process Executive Jobs (Freshers)

Pel Semicon

  • 0 - 2 yrs
  • 18.0 Lac/Yr
  • Chennai
Voice Process BPO Non Voice Voice Support Outbound Calling BPO BPO Voice Domestic BPO BPO Sales Inbound Voice Process International Voice
As a Voice Process Executive, your main responsibility will be to handle customer inquiries and resolve their issues over the phone. This will involve providing excellent customer service, following up on customer requests, and ensuring customer satisfaction. You will also be required to make outbound calls to potential customers to generate sales leads and promote products or services.Key skills for this role include excellent communication skills, both verbal and written, as well as the ability to actively listen and empathize with customers.
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Telesales Executive

Premier Housing and Properties

Outbound Calling Marketing Communication Voice Process Inbound Convincing Power Marketing Outbound Sales BPO Sales Tele Sales Cold Calling BPO Sales BPO Call Center Calling
The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR
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Hiring For BPO Telecaller

Edutech

  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Chennai
Good Communication Handling Customer Queries Inbound Calls Outbound Voice Process Voice Process
Customer Support Executive (TNEB Tamil & Hindi voice process)Company: TNEB (Tamil Nadu Electricity Board) TANGEDCOPosition: TNEB Electricity Customer Support Inbound Voice ProcessType: Bulk Hiring Qualification : GraduatedResponsibilities:Handle customer queries related to EB (Electricity Board) connections.Provide accurate information and resolve issues efficiently.Shifts:Tamil Process Rotational shifts (timing to be updated at interview).Hindi Process Day shift (9:30 am6:00 pm) / Afternoon shift (1:00 pm9:00 pm).Benefits: ESI, PF deductions, Attendance allowance, OT pay.Joining: Immediate joiners
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Telesales Executive (1-5 Years)

Premier Housing and Properties

Marketing Marketing Communication Outbound Calling Lead Generation Inside Sales Inbound Cold Calling Convincing Power Voice Process
Work experience as a tele caller, telemarketer, or a similar role in the sales department.Strong organizationa; skills.ability to manage and handle multiple tasksHard working individual Good time management abilitiesWe are Hiring Real EstateExperienced in Sale in any industryImmediate Joiners requiredStrong decision making skills.Ability to work in a team or individually as and when required.
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Telesales Executive (1-5 Years)

Premier Housing and Properties

Outbound Calling Marketing Communication Voice Process Inbound Convincing Power Marketing Outbound Sales BPO Sales Tele Sales Cold Calling BPO Sales BPO Call Center Calling
The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR
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