Inbound Process Job Vacancies in Pune

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- Resolve Issues: You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- Maintain Records: You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- Provide Product Information: You will offer detailed information about our products and services, helping customers make informed decisions.- Follow Up with Customers: You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.

We're Hiring Tele Calling Executive Pune Immediate JoiningAre you an experienced Tele Calling or Customer Support professional looking for your next opportunity?The Skin Doctor Clinic is expanding its team and is looking for enthusiastic, customer-focused professionals who can deliver an exceptional patient experience. Location: Hinjawadi Phase 1, Pune Position: Tele Calling Executive

We are looking for an International Customer Support Executive to join our team in Pune. In this full-time role, you will provide excellent support to our international customers, ensuring they have a positive experience with our products and services.Key Responsibilities:- Respond to Customer Inquiries: Take calls and respond to emails from customers worldwide, addressing their questions and concerns promptly and professionally.- Provide Product Information: Assist customers by giving detailed information about our products and services, helping them make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring that all issues are handled in a timely manner to enhance customer satisfaction.- Document Interactions: Keep accurate records of customer interactions and transactions in our systems, enabling tracking of inquiries and improving service.- Collaborate with Teams: Work closely with other departments to relay customer feedback and improve service delivery based on customer needs and suggestions.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer support, preferably in an international setting. Strong communication skills in English, both spoken and written, are essential for interacting with customers. You should be comfortable using computers and various software applications to manage customer interactions. A high school diploma is required, and a proactive attitude coupled with the ability to work in a fast-paced environment is expected. Additionally, strong problem-solving skills and a passion for helping others will be crucial for success in this role.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

Process: Sales (Health Insurance, Travel Insurance, Personal Loan)Shift: 9:30 AM to 6:30 PMSalary: 12,000 16,000 + performance incentivesLocation: Viman NagarLanguage Preferred:Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, MalayalamEligibility:Freshers and experienced candidates can applyGood communication skills requiredContact: 7447445095

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

We are Hiring! Voice Process Executive Pune (Viman Nagar)Join our dynamic and supportive team as a Voice Process Executive! Location: Viman Nagar, Pune Salary: 13,000 (In-hand) Experience: Freshers can apply What We are Looking ForGood communication in Hindi & Marathi (English preferred)Basic computer knowledgePositive attitude & eagerness to learn Your RoleHandle inbound & outbound callsProvide information and resolve customer queriesMaintain accurate call records Why Join UsExcellent career start in fintechFriendly & supportive work environmentReal growth and learning opportunities Interested?Send your CV to [9211515824] or DM me directly.Also, please fill out this quick form to apply for the Voice Process Executive position: Apply Now

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do: Make outbound and take inbound calls for international clients Work on telemarketing, lead generation, appointment setting, and surveys Provide customer support via phone, email, and chat Meet targets while working independently from homeWho Can Apply: Minimum 3 years of experience in an international call center or BPO Fluent English with strong communication skills Candidates below 40 years of age preferred Must have your own laptop and broadband connection Open to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits: Fixed monthly salary between 20,000 to 70,000 based on experience Extra incentives based on performance and results Work from home with a Monday to Friday schedule Weekends off for better work-life balance Supportive work environment and career growth opportunitiesApply Now:Call or WhatsApp: 8511539085 / 9558493605Email your resume: hr@votiko.com

We are seeking a motivated and energetic Telecalling Executive to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, generating leads, maintaining customer relationships, and achieving sales targets.Requirements:Minimum 6 months 2 years of experience in telecalling / telesales / customer serviceExcellent verbal communication skills in [English/Hindi/Local Language].Good listening and persuasion skills.Basic computer knowledge (MS Office, CRM tools).Ability to work independently as well as in a team.Positive attitude and goal-oriented approach.

As a Telesales Executive, your main responsibility will be to make outbound calls to generate sales leads and drive revenue for the company. You will be expected to engage potential customers, explain the benefits of the product or service, and convince them to make a purchase. In addition to making outbound calls, you may also be required to handle inbound calls from interested customers and assist them with their inquiries.

Join our team at Votiko Solutions Private Limited as a Call Center Executive for our international BPO division. We are looking for professionals with a passion for customer service, strong communication skills, and the ability to excel in a remote work environment. If you meet these criteria, we want to hear from you! In this role, you will be responsible for conducting telemarketing activities, handling inbound and outbound calls for a variety of clients, providing top-notch customer support, and working independently to achieve performance goals. Don't miss this exciting opportunity to join a reputable BPO company and grow your career in the industry. Job Requirements:1. At least 3 years of experience in an international call center setting.2. Fluent in English with exceptional communication skills.3. Age below 40 years.4. Demonstrated success in telemarketing and customer support.5. Own a laptop and broadband connection for remote work.Benefits:- Competitive salary of 20,000 to 70,000 INR, dependent on experience.- Attractive incentives based on performance.- Opportunity to work from home for added convenience.Salary: 20,000 to 70,000 per month, with additional incentives linked to campaign success.Working Days: Monday to Friday, with weekends off. Join Votiko Solutions Private Limited for the best work culture, employee satisfaction, and opportunities for career growth. To apply, contact us at 8511539085 or email your resume to hr@votiko.com. Become a part of a team that values excellence, innovation, and career progression!

What is the role of customer support?Customer support vs customer service: What's the difference ...The role of customer support is to help make a difference in the user's experience with your product, says Palazzolo, Head of Member Success at Trust & Will . It is the support agent's role and responsibility to become customer advocates to help shape the future of their company's product, marketing, R&D etc.

Key responsibilities include initiating calls to potential customers, delivering sales pitches, handling orders, providing customer service, and achieving sales targets. Effective Telesales Executives possess strong communication, persuasion, and customer service skills.

Hello All!!Greetings from Jobgonic Private Limited hiring for multiple MNCs.Golden opportunities for fresher/experienced, grad and undergrad to explore themselves in BPOs!!Criteria: - People with GOOD COMMUNICATION are preferred.12th pass will do with minimum 18 years of age,People should be comfortable to travel from their home till work place by company transport.Home pick and drop service provided.Max salary upto 35k in hand unlimited incentives apart from take home salary.To book your slot kindly call or what's app on: -Raushan-9890111238

We are seeking a results-driven and customer-focused Energy Sales Consultant to join our Australian Energy Sales team. As an Energy Sales Consultant, you will be responsible for handling inbound customer inquiries and making outbound sales calls to new and existing customers in the Australian energy market.

Tele caller Sales Executive is responsible for reaching out to prospective and existing customers via phone calls to sell products, promote services, and enhance customer relationships. This role requires excellent communication skills, a persuasive demeanor, and the ability to work in a fast-paced environment to meet sales targets.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Votiko Solutions: A Symphony of Success in Every Call!Embark on an exciting career odyssey with Votiko Ventures Private Limited, where we are on the lookout for passionate individuals to join us as Call Center Executives in our thriving international BPO.Position: Call Center ExecutivesCompany: Votiko Ventures Private LimitedType: International BPO (Your Office, Your Rules)Your Journey of Excellence:1. Ignite telemarketing brilliance: lead generation, appointment setting, surveys, and verification.2. Command the stage with inbound and outbound calls, curating personalized experiences for both B2B and B2C clients.3. Craft memorable customer connections through calls, emails, and live chat.4. Propel yourself beyond targets, showcasing independent prowess and resilience.Your Path to Success: 1. Illuminate your career with at least 3 years of experience in the dynamic international call center industry. 2. Master the language of success: fluency in English, complemented by exceptional communication abilities. 3. Age is merely a figure seize opportunities for those under 40 years. 4. Demonstrated achievements in telemarketing and customer service. 5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience. Why Choose Votiko Ventures? The Benefits Await: - Attractive compensation: 20,000 to 70,000 per month plus performance-based incentives. - Enjoy the flexibility of working from any location you choose. - Engage in a culture that promotes satisfaction, personal growth, and happiness.Slogan: Votiko Ventures - Where Every Call Composes Your Success Symphony!Ready to Contribute to the Symphony? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a symphony where each call contributes to the melody of your success, and every interaction is a note in your harmonious career. Join Votiko Ventures, where the journey is a celebration of triumphs!

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for engaging with potential and existing customers, providing information about our products and services, and assisting with inquiries and concerns. The role requires excellent communication skills, a persuasive attitude, and a commitment to customer satisfaction.

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.