Outbound Process Job Vacancies in Thane

Company: Brandcare Healthcare Advertising and Branding Pvt. Ltd.Brand/Product: DocintoshJob Type: Full-timeWork Mode: Work from Office (WFO)Experience: 1-3 yearsAbout DocintoshDocintosh is a professional network for verified doctors and medical students in India. It connects healthcare professionals with opportunities to participate in surveys, polls, case studies, content reviews, and healthcare market research initiatives.Role OverviewWe are looking for a confident and result-oriented Telecaller to connect with doctors and medical students, explain Docintosh's platform and opportunities, generate interest, and support the onboarding and engagement of healthcare professionals.Key ResponsibilitiesMake outbound calls to doctors and medical students to introduce Docintosh and its offerings.Explain the platform's benefits and encourage eligible healthcare professionals to register and complete their profiles.Follow up with prospective members to drive registrations, onboarding, and engagement.Conduct follow-up calls for surveys, polls, research studies, and other relevant initiatives.Maintain and update call records, lead databases, registration status, and follow-up trackers.Achieve daily and monthly calling, registration, and engagement targets.Handle queries professionally and communicate accurate information about the platform.Coordinate with the internal team to share updates, feedback, and campaign progress.Maintain professional communication and confidentiality while interacting with healthcare professionals.Required Skills and Qualifications1-3 years of experience in telecalling, telesales, customer engagement, or lead generation.Excellent verbal communication and interpersonal skills.Confidence in making outbound calls and handling follow-ups.Basic knowledge of MS Excel, Google Sheets, and CRM tools.Strong persuasion, listening, and relationship-building skills.Target-oriented approach with good follow-up and record-keeping abilities.Experience in healthcare, pharmaceuticals, medical research, or healthcare platforms will be an added advantage.Key Performance Indicators (KPIs)Number of outbound calls completed.Number of doctors and medical students successfully contacted.Registrations and profile completions generated.Follow-up conversion and member engagement rates.Accuracy of call records and timely reporting.

We are seeking an International Telecaller to join our team in Thane, India. This role is ideal for individuals with 1 to 5 years of experience and a graduate degree. The position requires working from the office, engaging with clients from diverse international backgrounds.nnKey Responsibilities:nn- Outbound Calling: Make calls to potential clients in various countries, introducing our services and generating interest.n n- Client Communication: Engage in conversations with clients to understand their needs and provide suitable solutions, ensuring a high level of customer service.nn- Lead Generation: Identify and qualify potential leads through conversation, maintaining a database for follow-up.nn- Feedback Collection: Gather feedback from clients about their experience and insights on our services, which will aid in improving our offerings.nn- Reporting: Maintain accurate records of calls made, inquiries received, and responses from clients, reporting to the management regularly.nnRequired Skills and Expectations:nnCandidates should possess excellent verbal communication skills in English and be comfortable conversing with international clients. A strong customer service attitude and the ability to build rapport over the phone are essential. Familiarity with telecalling processes and CRM systems will be an advantage. Additionally, candidates should be self-motivated, goal-oriented, and able to work efficiently in a team setting to achieve shared objectives.

Job Responsibilities:1. Handle inbound calls, emails, and chat support2. Address and resolve customer queries related to:3. Document verification and queries4. General product-related inquiries5. Maintain high-quality service and customer satisfaction6. Collaborate with internal teams to ensure smooth resolution of cases

We are looking for a dedicated BPO Telecaller to join our team in Thane West. This role is ideal for fresh graduates or individuals with less than a year of experience, who are eager to develop their communication skills in a professional environment.Key Responsibilities:- Making Outbound Calls: You will be responsible for contacting potential customers to provide information about our products or services. This helps generate interest and leads.- Handling Customer Queries: You will assist customers by answering their questions and addressing their concerns effectively. Good communication is key to ensuring customer satisfaction.- Updating Customer Information: You need to ensure that all customer interactions are logged accurately in our system. This includes updating contact details and notes about the conversation.- Meeting Targets: You will be expected to achieve specific call targets set by the management. Meeting these targets is important for the growth of our team.- Collaborating with Team Members: You will work closely with team members to share insights and improve customer interactions. Collaboration leads to better results.Required Skills and Expectations:- Effective Communication Skills: A clear and pleasant speaking manner is essential for engaging customers and conveying information.- Basic Computer Knowledge: Familiarity with computers and basic software programs is necessary for logging calls and accessing customer information.- Positive Attitude and Patience: A friendly demeanor and patience are important when dealing with various customer inquiries and challenges.- Problem-Solving Abilities: You should be able to think on your feet and find solutions to customer issues promptly. We are excited to welcome enthusiastic candidates who are eager to learn and grow in the BPO industry.

Company name :- Logistics NowCustomers service roleTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.

We are looking for a motivated Voice Process Executive to join our team in Thane, India. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. Customer Interaction: Engage with customers over the phone to address inquiries and provide assistance, ensuring a positive experience.2. Issue Resolution: Listen carefully to customer concerns, offer appropriate solutions, and escalate issues when necessary to ensure customer satisfaction.3. Record Keeping: Maintain accurate records of customer interactions in the system, ensuring all information is up-to-date and complete.4. Team Collaboration: Work closely with team members and supervisors to improve customer service processes and share feedback.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and any local language, allowing them to convey information clearly and effectively. A friendly and positive attitude is essential for engaging with customers and creating a pleasant interaction. Basic computer skills are necessary to navigate systems and update customer information. Candidates must be enthusiastic, self-motivated, and willing to learn, as this role involves adapting to different scenarios and customer needs. A strong focus on customer service and the ability to work well in a team environment are crucial for success in this role.

We are looking for a Customer Support Representative to join our team in Thane West. This role is ideal for someone who is enthusiastic about helping customers and has a positive attitude. Key Responsibilities:- Assisting Customers: Provide support to customers by answering their questions and resolving issues they may have with products or services.- Handling Inquiries: Respond to customer inquiries via phone, email, or in-person, ensuring timely and accurate information is provided.- Documenting Interactions: Keep a record of customer interactions and transactions, ensuring that information is easily accessible for follow-up.- Collaborating with Team Members: Work closely with other team members to ensure customer satisfaction and share insights that may improve service.- Maintaining Product Knowledge: Stay informed about our products and services to provide accurate information and guidance to customers.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally have some experience in customer service, although freshers are also welcome to apply. Strong verbal and written communication skills are essential to effectively assist customers. The ability to remain calm and patient in challenging situations is crucial. Candidates should be detail-oriented, able to multitask, and have basic computer skills. A willingness to learn and adapt to new processes is a must, as well as a strong sense of teamwork and responsibility.

We are looking for a motivated Sales Assistant to join our team in Bhiwandi Thane. This entry-level position is ideal for freshers who have completed their 10th grade and are eager to start their career in sales.As a Sales Assistant, your main responsibilities will include helping customers find the right products, maintaining inventory, and providing excellent customer service. You will greet customers warmly, assist them in selecting items, and answer any questions they may have. It will be important for you to stay informed about our products to suggest features and benefits effectively.You will also help with restocking shelves and keeping the sales area tidy, ensuring a pleasant shopping experience for customers. Additionally, you may process sales transactions and help manage cash registers, so attention to detail is key. We expect you to work well in a team and communicate effectively with colleagues and customers.To succeed in this role, you should have good communication skills and a friendly attitude. Being able to work in a fast-paced environment and handle multiple tasks is essential. A positive approach to learning and a willingness to grow in the sales field will be highly valued. This position is full-time, so you should be ready to commit to working from the office.

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

Should have good communication in Hindi/English

Dear Candidate,Greetings From CREDITLINES INDIA,START YOUR CAREER WITH USThank you for applying through Workindia Designation: Banking Tellecalling Interview Time: 10:00 Am To 5:00 Pm Venue:Creditlines IndiaCamps corner building Shop no G 15 Shahad station road shahad west.(2 Minutes Walking Distance From Shahad Station)Contact Person: Hr. PriyankaContact Number :8108118380 Please Carry a Copy of Your Resume.Eligibility Criteria Age- Between 18 to 30yearsExperience - Fresher 6 Month Experience IMMEDIATE JOINING REQUIRED

Pay: 20,000.00 - 35,000.00 per monthJob description:Job Title: Lead Generation Executive US Voice ProcessLocation: Lodha Supremus 2, Wagle Estate, Thane 400604Work Mode: Work from Office (7:30 pm to 4:30 am)Shift: Fixed Night Shift (US Process)Week Off: Saturday & SundayJob SummaryThe Lead Generation Executive will be responsible for making outbound calls to potential clients in the US market, identifying qualified prospects, and generating leads according to campaign requirements.Key Responsibilities Make outbound calls to US-based prospects. Generate and qualify sales leads based on campaign criteria. Maintain accurate CRM and call records. Achieve daily and weekly lead generation targets. Follow communication scripts and compliance guidelines. Coordinate with team leaders and sales teams to improve lead quality.Candidate Requirements Experience in International BPO / US Voice Process preferred. Freshers with excellent English communication skills may apply. Strong spoken English and phone communication skills. Confident and professional phone presence. Comfortable working night shifts (US process).Compensation & Benefits Incentives: Uncapped performance incentives. Work Schedule: Fixed night shift with Saturday & Sunday off. Opportunity to work in a growing international BPO environment.Job Types: Full-time, Permanent, FresherWork Location: In person

Key Responsibilities Make outbound calls to US customers to generate qualified sales leads Understand customer requirements and pitch services effectively Maintain accurate call records and lead information in CRM systems Meet daily/weekly lead generation and performance targets Ensure high-quality communication and customer engagement Follow compliance and process guidelines consistently Eligibility & Requirements Minimum 6 months of experience in international inbound or outbound sales Candidates from domestic call center backgrounds must have excellent English communication skills Fluent English with strong verbal communication Minimum qualification: HSC / 12th pass or above Comfortable interacting with US customers Willing to work night shifts (US shift) Office-based role only (no WFH)

We are looking for a Telesales Executive to join our team in Thane, India. The ideal candidate should have 0-3 years of experience and at least a 10th Pass education. This is a full-time position that requires working from the office.Key Responsibilities:1. Making outbound calls to potential customers to promote our products or services.2. Generating leads and qualifying prospects to drive sales.3. Explaining product features and benefits to customers.4. Closing sales and achieving monthly targets.The Telesales Executive should have excellent communication skills and a persuasive attitude to engage customers effectively. Strong interpersonal skills are essential to build relationships with customers. The ability to work under pressure and meet sales targets is crucial for success in this role. A positive attitude and a willingness to learn and adapt to changes in the sales process are also important qualities for this position.

We are hiring for a First-Party Collections Process (C1B) for a renowned US bank. The role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. This is an on-site role based in Thane, offering excellent earning opportunities through unlimited incentives and a stable career in banking collections.You will interact with US customers, follow pre-defined scripts and compliance guidelines, update account details accurately, and work toward achieving collection targets while maintaining high call quality standards. The process is supported by structured training, ongoing coaching, and performance-based growth opportunities.ResponsibilitiesMake outbound calls to US customers regarding overdue payments.Understand customer situations and offer suitable payment solutions.Follow all compliance, quality, and security guidelines of the banking process.Maintain professionalism, empathy, and clarity during every interaction.Document call outcomes and update customer account information accurately.Meet monthly collection targets and call performance metrics.Handle customer objections and queries confidently and politely.Participate in training, coaching, and performance improvement sessions.Collaborate with team leaders to improve productivity and call quality.RequirementsEducation: SSC or HSC (minimum qualification).Experience:Minimum 6 months of international BPO experience (voice process preferredCandidates with prior collections experience will be given preference.Excellent verbal communication skills in EnglishComfortable working in US shift timings.Willing to work from the Thane office (on-site role).Able to work with rotational week-offs (two week-offs per week).Strong customer-handling skills, patience, and ability to manage difficult conversations.Basic computer navigation skills and the ability to update information accurately.BenefitsUnlimited incentives based on performance, offering high earning potential.Training incentives up to 10,000 during the learning period.Company-provided transport facilities centralized pick-up and drop service.Opportunity to work for a renowned US banking process, ensuring long-term stability.Structured training and continuous coaching for skill enhancement.Growth opportunities within the collections and banking domain.Supportive work environment with experienced team leaders and operations managers.Medical and employee benefits as per company policy.

Urgent required 50 candidates for Tele Sales process in Banking sector. Best salary + unlimited incentives

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

Job Title: Tele-Sales ExecutiveLocation: Thane WestJob Type: Full-time / Part-timeSalary: 10000 - 25000 + IncentivesExperience: 02 years (Freshers can apply)About the RoleWe are looking for a motivated and energetic Tele-Sales Executive to join our team. The candidate will be responsible for making outbound calls, explaining products/services, and converting leads into customers.Key ResponsibilitiesMake outbound calls to potential customers from the provided database.Explain product/service details clearly and persuasively.Understand customer needs and recommend suitable products/services.Follow up on leads and maintain a pipeline.Achieve daily/weekly/monthly sales targets.Maintain call records in CRM/Excel.Provide excellent customer service and resolve basic queries.Required SkillsGood communication skills (Hindi/Marathi/English as needed).Ability to convince and handle objections.Basic computer knowledge (CRM/Excel).Positive attitude and sales-driven mindset.Ability to work under targets.EligibilityQualification: 10th / 12th / GraduateExperience: Freshers & experienced both can applyAge: 1835 yearsImmediate joiners preferredBenefitsAttractive salary + high incentivesTraining providedFixed shift / flexible timing (as per company)Weekly offsCareer growth opportunities

We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.