Inbound Process Jobs

*CALLFLEX CORPORATION PVT. LTD.**Job Title: Collection Associate / Collection Executive**Job Responsibilities:*Make outbound calls to customers regarding pending EMI payments.Remind customers about their overdue payments and due dates.Follow up with customers to ensure timely EMI collections.Handle customer queries related to pending payments.Maintain proper communication and follow-up records.Achieve daily, weekly and monthly collection targets.Maintain professional communication while dealing with customers.*Eligibility Criteria:*Age: 18-35 years.Freshers and experienced candidates can apply.Good communication skills.Basic knowledge of EnglishAbility to handle customers over the phone.Target-oriented and self-motivated.Fixed salary + unlimited incentives.*Job Details:*Work Location: Office-based (Work from Office).Working Hours: 10:00 AM - 7:00 PM.Working Days: 6 days a week.Work Mode: No Work from Home.Interested candidates can apply immediately!Company: Callflex Corporation Pvt. Ltd.

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

We are looking for a Collection Executive to join our team in Chennai. The ideal candidate should have 1 year of experience and a graduate degree. This position is full-time and requires working from the office.nnKey Responsibilities:nn1. Debt Collection: Follow up with customers to collect outstanding payments on overdue accounts through calls, emails, or in-person meetings. This involves being persistent while maintaining professionalism.nn2. Customer Communication: Establish and maintain positive relationships with customers to facilitate timely payment. Effective communication is crucial to resolve any issues or disputes regarding payments.nn3. Account Management: Monitor customer accounts and maintain records of communications and payment agreements. This ensures accurate tracking of accounts and helps in reporting any discrepancies.nn4. Reporting: Prepare regular reports on collection status, outstanding accounts, and any challenges faced in the collection process. This information helps the management make informed decisions.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication and negotiation skills to effectively engage with customers. Attention to detail is important to manage records accurately. A good understanding of financial procedures and the ability to work under pressure to meet targets are essential. Candidates should be proactive, reliable, and capable of maintaining confidentiality. Teamwork and a positive attitude are valued, as you will collaborate closely with other departments to facilitate collections.

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Key ResponsibilitiesOutbound Calling & Lead GenerationLead Conversion: Contact potential customers from provided databases/leads to introduce our products, services, or current promotional offers.Appointment Scheduling: Screen interested leads and fix qualified appointments for field sales executives, counselors, or management teams.Follow-up Calls: Maintain consistent phone follow-ups with warm leads, answering queries, sending brochures via WhatsApp/Email, and guiding them through the sales or inquiry funnel.Data Management & ReportingDatabase Maintenance: Accurately update call statuses, customer feedback, and appointment schedules in MS Excel / Google Sheets or CRM software.Target Achievement: Consistently meet or exceed daily calling quotas (e.g., 80-120 calls/day) and monthly lead conversion benchmarks.Feedback Collection: Gather insights on customer preferences and objection patterns, escalating key market feedback to team leads.

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

# Job Description - Telesales Executive (Ayurveda)Job Title: Telesales Executive - Ayurveda Department: Sales & Marketing Industry: Ayurveda / Herbal Healthcare / Wellness Employment Type: Full-Time Experience: 0-3 Years Location: Sector 4 Noida Salary: As per industry standards + Incentives### About the RoleWe are looking for enthusiastic and result-oriented Telesales Executives to join our Ayurveda and wellness sales team. The candidate will be responsible for connecting with potential customers, understanding their health and wellness requirements, explaining our Ayurvedic products, and converting leads into sales through effective communication and follow-ups.### Key Responsibilities1. Make outbound calls to prospective customers and generate sales.2. Explain Ayurvedic products, their ingredients, benefits, and usage as per approved product information.3. Understand customer requirements and recommend suitable products without making unverified medical claims.4. Convert incoming inquiries and leads into successful sales.5. Follow up with interested customers and maintain strong customer relationships.6. Achieve daily, weekly, and monthly sales targets.7. Maintain accurate records of calls, leads, customer interactions, and sales in the CRM system.8. Handle customer queries, objections, and complaints professionally.9. Coordinate with the dispatch and customer support teams for smooth order processing.10. Generate repeat business through regular customer follow-ups.### Required Skills & Qualifications- Minimum 12th pass; Graduate preferred.- 0-3 years of experience in telesales, telecalling, or customer handling.- Experience in Ayurveda, herbal products, healthcare, or wellness sales will be an added advantage.- Excellent verbal communication and convincing skills.- Basic knowledge of Ayurvedic products and wellness concepts.- Ability to handle customer objections and close sales.- Target-oriented, confident, and self-motivated.- Basic computer knowledge and familiarity with CRM or Excel.- Hindi communication is mandatory; basic English is preferred.### Key Performance Indicators (KPIs)- Daily outbound calls.- Lead conversion ratio.- Monthly sales target achievement.- Revenue generated.- Follow-up effectiveness.- Customer satisfaction and repeat orders.### What We Offer- Fixed salary + attractive performance-based incentives.- Professional training on Ayurvedic products.- Growth opportunities within the organization.- Supportive and performance-driven work environment.### Ideal CandidateA confident and persuasive communicator who has an interest in Ayurveda, healthcare, and wellness, and enjoys interacting with customers to generate sales and build long-term relationships.Interested candidates can share their updated resumes at: [Mob - 9289199339 / Email - Anuj.hr@jalsiddhi.in]

We are seeking a motivated and experienced Telesales Executive to join our dynamic team in Yamuna Vihar, Delhi. The ideal candidate will be responsible for engaging with customers over the phone, promoting our products and services, and driving sales growth.nnKey Responsibilities:nn- Customer Engagement: Initiate calls to potential and existing customers to discuss and promote our offerings, ensuring a friendly and professional tone.n- Sales Strategy: Develop and implement effective sales techniques to convert leads into sales, aiming to meet or exceed monthly sales targets.n- Product Knowledge: Maintain a thorough understanding of our products and services, and effectively communicate their benefits to customers.n- Customer Relations: Build and nurture strong relationships with clients, addressing their inquiries and concerns to enhance customer satisfaction.n- Data Management: Keep accurate records of all interactions in our CRM system, including customer feedback and sales progress.nnRequired Skills and Expectations:nnCandidates must have a minimum of 2 to 4 years of experience in telesales or a similar role. A graduate degree is required. Strong communication and persuasive skills are essential, along with the ability to handle objections effectively. The ideal candidate should be self-motivated, target-driven, and able to work collaboratively in an office setting. A positive attitude and a commitment to providing excellent customer service are crucial for success in this role.

We are looking for a dedicated Tellecaller to join our team in Jalandhar. This role is perfect for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. As a Tellecaller, you will be responsible for engaging with customers and promoting our services.nnKey Responsibilities:nn- Customer Engagement: Reach out to customers via phone calls, providing them with information about our services. You will answer any questions they may have and address their concerns to maintain a positive relationship.nn- Lead Generation: Identify potential customers by making calls to leads, gathering information, and assessing their interest in our offerings. This process is crucial for expanding our customer base.nn- Data Entry: Accurately record the details of conversations and customer interactions in our database. Keeping accurate records will help us track progress and improve our services.nn- Follow-Up: Regularly follow up with leads and existing customers to nurture relationships and prompt them for further engagement with our services.nnRequired Skills and Expectations:nnThe ideal candidate will have strong verbal communication skills and a friendly phone demeanor. You must be comfortable making numerous calls daily and possess a basic understanding of customer service principles. Attention to detail and the ability to listen effectively are essential for gathering customer feedback. A willingness to learn and adapt is crucial for success in this role.

# WE ARE HIRING! CUSTOMER SUPPORT EXECUTIVES### Join Jio Fiber - Gujarat, Nagpur Work From Home Looking for a job with the flexibility of working from home? Here's your opportunity to build your career with the Jio Fiber Customer Support Team! Location: Nagpur, Maharashtra Work Mode: Work From Home Process: Voice - Inbound Customer Support Business: Jio Fiber ### Job Role: Customer Support ExecutiveWho Can Apply?- Freshers are welcome! - Experienced candidates can also apply.- Good communication skills and a customer-focused attitude.- Basic computer knowledge and willingness to learn.- Candidates comfortable handling customer calls and resolving queries.### Why Join Us?- Work From Home opportunity- ESIC benefits, as applicable- Insurance benefits, as applicable- Flexible shift options, as per business requirements- Training and learning opportunities- Opportunity to develop your communication and customer service skills- Be part of the Jio Fiber customer support team### What Will You Do?- Handle inbound customer calls related to Jio Fiber services.- Assist customers with their queries, service-related concerns, and requests.- Provide accurate information and ensure a positive customer experience.- Follow defined processes and maintain service quality.### Ready to Start Your Career?Whether you are a fresher looking for your first job or an experienced professional looking for a new opportunity, we would love to hear from you! Interested candidates can share their updated resume to apply.Don't miss this opportunity to work from home and grow your career with Jio Fiber!#Hiring #NagpurJobs #WorkFromHome #FreshersHiring #CustomerSupport #JioFiber #VoiceProcess #CustomerService

We are seeking a dedicated Customer Service Representative to join our team in Kolkata. This full-time role requires a commitment to providing excellent support and assistance to our customers, ensuring their needs are met effectively.nnKey Responsibilities:n- Responding to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring clarity and satisfaction in every interaction.n- Problem Resolution: Identify and resolve customer issues efficiently, demonstrating empathy and patience while working towards a satisfactory solution.n- Product Knowledge: Maintain a strong understanding of our products and services to better assist customers and provide accurate information.n- Documentation: Keep accurate records of customer interactions and feedback to help improve service delivery and customer satisfaction.nnRequired Skills and Expectations:nCandidates should have 1 to 2 years of relevant experience in customer service and must have completed at least their 12th grade education. Strong communication skills in English and the local language are essential for effective interaction with customers. The ideal candidate will be compassionate, patient, and proactive in addressing customer needs. A positive attitude and the ability to work well in a team are also important, as this position requires collaboration with colleagues to enhance overall service quality. This role is office-based, so applicants must be willing to work from the office in Kolkata.

We are looking for a Customer Service Representative in New Panvel, Navi Mumbai, to join our dynamic team. This full-time position is perfect for someone with 1 to 2 years of experience in customer service.nnAs a Customer Service Representative, your key responsibilities will include:nn- Responding to Customer Inquiries: You will answer questions and provide assistance to customers regarding our products and services, ensuring they have a positive experience.nn- Resolving Issues: You will handle and resolve any complaints or issues customers may have, demonstrating patience and empathy in every interaction.nn- Maintaining Records: You will keep accurate records of customer interactions, transactions, and suggestions for improvement, contributing to our overall service quality.nnTo succeed in this role, you should possess strong communication skills and be able to interact clearly and professionally with customers. Additionally, you should have good problem-solving abilities to effectively address customer concerns. nnWe expect you to be a team player who is willing to collaborate with colleagues to provide excellent service. Basic proficiency in using computers and CRM software is necessary to help in managing customer data efficiently. nnIf you are motivated to enhance customer satisfaction and have a passion for helping others, we encourage you to apply for this position in our office.

Were Hiring: Inbound US Travel Sales Process (Night Shift)Location: Kolkata (Work from Office)Shift: Night Shift 5 Days a WeekRole: International Voice Process (Hardcore Sales - Inbound)Eligibility: Experienced Candidates Welcome(International Sales)What Were Looking For:Excellent communication skills in EnglishExperience in international voice-based sales (International)Strong persuasion and negotiation skillsAbility to work in a high-pressure, target-driven environmentWillingness to work night shiftsPassion for sales and closing dealsSalary & Incentives:Experienced Candidates:Salary up to 32,000/month (based on experience & last drawn)Incentives:Unlimited monthly incentivesEarn up to 5 Lakhs Perks & Benefits:Salary credited on the 1st of every month24 Paid Leaves + 15 Comp OffsBirthday Leave (or double pay if you choose to work)Fast-track career growth opportunitiesPerformance-based rewards & recognition

WE ARE HIRING - TELECALLER FRESHERS CAN APPLYTech Earth Global Business Solution Pvt. Ltd. is looking for enthusiastic and energetic Telecallers to join our growing team!If you have good communication skills and want to start / grow your career in a corporate environment, this is for you. Position Details:Role:Telecaller (Male / Female)Location: Work From OfficeExperience: Fresher & Experienced Both Can ApplyQualification: 12th Pass / GraduateEmployment Type: Full Time Work Schedule:Working Days: 6 Days Working (Monday to Saturday)Fixed Off: SundayShift Timing: 10:00 AM to 07:00 PM (Fixed Day Shift) Salary:Rs. 15,000 - Rs. 30,000 Per Month (Based on Interview) What We Are Looking For:- Good Communication Skills in Hindi & English- Basic Computer Knowledge (MS Excel / CRM)- Good Convincing Power & Customer Handling Skills- Punctual, Polite & Willing to Learn Attitude- Freshers with confidence to talk are highly welcome! Your Role:- Handling Inbound / Outbound calls professionally- Providing correct information about company services- Solving customer queries & doing timely follow-ups- Maintaining daily calling reports How to Apply?Interested candidates can share their CV with a brief introduction on zufishanazhar2001@gmail.com or DM me directly.Know someone who is looking for a job? Tag them or Share this post!#Hiring #TelecallerJobs #FresherJobs #WeAreHiring #JobOpening #WorkFromOffice #CustomerSupport #VoiceProcess #DelhiNCRJobs #TechEarth

Excellent telephone communication and customer-handling skills. Fluency in Hindi; Gujarati and English are an advantage. Customer persuasion and sales conversion skills. Basic understanding of jewellery products and customer buying behaviour. Knowledge of WhatsApp, MS Excel and CRM software. Patience, confidence, positive attitude and professional etiquette. Ability to meet targets and maintain accurate records.

Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.