Inbound Process Jobs

*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

We are looking for a Collection Agent to join our team in Sector 49. As a Collection Agent, you will be responsible for contacting clients to collect overdue payments and ensure that accounts are up to date. This role requires a professional who is skilled in communication and negotiation.**Key Responsibilities:**- **Contact Clients:** Reach out to clients via phone or email to remind them about outstanding payments.- **Negotiate Payments:** Discuss payment options with clients to help them settle their debts while maintaining a positive relationship.- **Maintain Records:** Keep accurate records of all communications and payments in the system to track progress effectively.- **Resolve Issues:** Handle any disputes or issues that clients may have regarding their accounts and work to find a resolution.- **Follow Up:** Regularly follow up with clients who have not responded to initial contact, ensuring that payment deadlines are met.**Required Skills and Expectations:**Candidates should have at least one year of experience in a similar role. A minimum education of 12th grade is necessary. Strong communication skills, both verbal and written, are essential for explaining payment terms clearly. You should be good at negotiating and comfortable dealing with difficult conversations. The ability to maintain a positive attitude, even in challenging situations, is important. You must be organized and detail-oriented, ensuring accurate records are kept. The role requires a full-time commitment, and you will need to work from the office.

We are seeking a motivated Telecaller to join our team in Guwahati. This position is ideal for individuals looking to start their careers in customer service or sales. The candidate should be a male with at least a 12th-grade education and no more than two years of experience.Key Responsibilities:1. **Making Calls**: You will contact potential customers through phone calls to promote our products and services, ensuring clear communication throughout the process.2. **Customer Engagement**: Engage with customers to understand their needs and provide information about our offerings, helping to establish trust and build relationships.3. **Lead Generation**: Identify and qualify leads by asking questions and gathering information, which will contribute to our sales efforts.4. **Record Keeping**: Maintain accurate records of calls made and customer interactions in our database, ensuring timely follow-up and efficient communication.

As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.

*Business Development Executive*Location: Noida, Sector 62Working Days: Monday to FridayWorking Hours: 10:00 AM

We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com

About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.

Job Description:We are hiring Telecallers for a Real Estate process. Candidates should have good communication skills and basic computer knowledge.

We are looking for a motivated Telesales Executive to join our team in Guindy. In this role, you will be responsible for promoting our products and services over the phone. Your primary goal will be to convert leads into sales and maintain excellent customer relations.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers using provided leads and follow up with them to introduce our products or services.- **Understand Customer Needs:** Engage with customers to identify their needs and preferences, ensuring you offer the best solutions tailored to them.- **Achieve Sales Targets:** Meet or exceed monthly sales targets and objectives by effectively selling products/services to customers.- **Maintain Customer Records:** Keep accurate and updated records of customer interactions and sales activities in our database for reference.- **Handle Customer Queries:** Respond to inquiries and resolve issues promptly, ensuring a positive customer experience and building rapport.- **Collaborate with Team Members:** Work closely with fellow team members to share insights and strategies for improving sales performance.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills to effectively articulate product advantages. A positive attitude and a persuasive approach are essential for success in this role. Candidates should also be self-motivated and goal-oriented, demonstrating a willingness to learn and adapt. Basic computer skills are necessary for maintaining records and handling customer data efficiently. Prior experience in sales is a plus, but freshers with a can-do spirit are also encouraged to apply.

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

We are looking for a dedicated Customer Support Representative to join our team in Jaipur. This full-time position involves helping customers with their inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat promptly and professionally, providing accurate information and assistance.- **Resolve Issues:** Identify customer problems and work towards effective solutions, ensuring that issues are addressed in a timely manner.- **Maintain Customer Records:** Keep detailed and accurate logs of customer interactions and transactions for future reference and quality assurance.- **Provide Feedback:** Share insights and trends from customer interactions with the team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure customer needs are met and to share any relevant customer feedback.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a customer service role, demonstrating strong communication skills both verbally and in writing. A patient and friendly demeanor is essential, along with the ability to remain calm under pressure. Familiarity with customer service software and basic computer skills is expected. The ideal candidate should be a team player, willing to collaborate and support colleagues, while also being proactive in addressing customer needs. Additionally, a positive attitude and eagerness to learn new things will contribute to your success in this role.

We are looking for a motivated and result-driven Telesales Executive to join our real estate team. The candidate will be responsible for handling outbound and inbound calls, generating leads, and converting prospects into site visits or sales.Key Responsibilities:Make outbound calls to potential customers from provided dataHandle inbound inquiries related to real estate projectsExplain property details, pricing, and offers to clientsGenerate and qualify leads for site visitsMaintain regular follow-ups with interested clientsCoordinate with sales team for closuresUpdate CRM with daily call reports and lead status

Hiring for Tele CallerExperience:- fresher- 5 yrs experienceLocation:- PanchkulaSkills:- Good Communication, Fluent englishSalary:- 15,000 - 20,000 or depends on experienceShift:- Day ShiftTiming:- 9:30am - 6:30pmInterested Candidates please share CV at recruitments.idiasunlimited@gmail.comContact:- 8556080555

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.