Interpersonal Skills Job Vacancies in Bareilly

Job Opportunity at HDFC Bank Virtual Care Officer Location: Lucknow UP (Work from Office) Department: Inbound Customer Care Phone Banking Role: Officer Virtual Care (Call Center Role) Responsibilities: Handle inbound & outbound calls Customer query & complaint resolution Welcome calls for upgraded cards Ensure TAT, call quality & compliance Maintain records & shift attendance Eligibility: Graduate (Any stream) 05 years experience Good communication & interpersonal skills Salary: As per company norms (CTC Grid) 2.60 to 3.50 Lakh Rotational shifts Office-based job No travel

Area/ Geography Mapping.Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.Knowledge, Skills & Functional Competency Knowledge of the entire geography.Ability to plan and map the allocated geography into areas/lane to lane.Ability to use tools and resources to identify potential sources.Source Relationship Management. Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.Knowledge Skills & Functional Competency Ability to understand the potential and ensure the expected LSR, SLR and MS of the source.Knowledge and ability to use various tools which can be utilized to improve relationship and ratios.Maintain ReportsResponsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.Knowledge, Skills & Functional CompetencyKnowledge of various reports to be maintained Ability to capture data in the prescribed formatAbility to understand and perform all functions of diaryChannel Partner RecruitmentResponsible for identification of channel partnersKnowledge, Skills & Functional CompetencyKnowledge of BSA empanelment process.Ability to identify the potential channel partnerAbility to identify whether the BSA falls within the norms and category defined.Team HuddleResponsible for attending team huddle on a daily basis as per the set processKnowledge, Skills & Functional CompetencyKnowledge of daily morning huddle processAbility to provide data in the prescribed format based on business requirements.Customer Relationship ManagementResponsible for enhancing the customer experience by developing and maintaining relationship with customers

Cabin Crew Staff (Aviation)Position Title: Cabin Crew StaffLocation: Airport Location]Department: In-flight ServicesReports To: Cabin Crew Manager / Chief Flight AttendantAge Criteria: 18-27 yearsOverview:Cabin Crew Staff are essential to the aviation experience, providing passengers with a safe, comfortable, and enjoyable flight journey. The primary role of cabin crew is to ensure the well-being of passengers, maintain safety standards, provide excellent customer service, and ensure that every flight operates smoothly. As the face of the airline, cabin crew must embody professionalism, hospitality, and attention to detail.Key Responsibilities:Passenger Safety & Security:Customer Service & Passenger Comfort:Cabin Maintenance & CleanlinessTeamwork & CoordinationPassenger Assistance & Special NeedsIn-flight Sales & PromotionsCareer Path and Growth Opportunities:Promotions:Cabin crew can advance to senior flight attendant positions, lead cabin crew roles, or move into training and managerial positions in in-flight services or operations.Specialization:Opportunities to specialize in areas such as emergency training, safety, customer service management, or flight scheduling.

We are looking for enthusiastic and customer-focused Cabin Crew members to join our airline team. As a vital part of the in-flight experience, you will ensure passenger safety and comfort while providing exceptional service throughout the flight.Key Responsibilities:Safety and Security: Conduct pre-flight safety checks, demonstrate safety procedures, and ensure compliance with all safety regulations during the flight.Passenger Service: Welcome passengers on board, assist with seating, and provide information about in-flight services, including meal options and entertainment.Crisis Management: Handle in-flight emergencies calmly and effectively, including first aid and evacuation procedures as necessary.Customer Engagement: Build rapport with passengers, addressing their needs and inquiries to enhance their travel experience.Benefits:Competitive salaryTravel perks and discountsHealth and wellness benefitsPaid training and development opportunitiesCareer advancement potential within the airlineAge Criteria: Candidates must be between 18 and 28 years old.