Job Description

💼 Job Opportunity at HDFC Bank – Virtual Care Officer

📍 Location: Lucknow UP (Work from Office)

🏢 Department: Inbound Customer Care – Phone Banking

👨‍💼 Role: Officer – Virtual Care (Call Center Role)

📌 Responsibilities:

✔️ Handle inbound & outbound calls

✔️ Customer query & complaint resolution

✔️ Welcome calls for upgraded cards

✔️ Ensure TAT, call quality & compliance

✔️ Maintain records & shift attendance

🎓 Eligibility:

✅ Graduate (Any stream)

✅ 0–5 years experience

✅ Good communication & interpersonal skills

💰 Salary: As per company norms (CTC Grid) to Lakh

🕒 Rotational shifts | Office-based job | No travel
  • Experience

    0 - 2 Years

  • No. of Openings

    40

  • Education

    Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Pharma, B.Sc)

  • Role

    Vrm Operations

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About BFSI Skills

Founded in 2017 as Dhamar India, BFSI Skills (a division of Dhamar Groups Skills) has grown into a leading multi-industry staffing and skilling provider across India. From staffing to IT, BPO, BFSI, and education, our evolution is rooted in our mission to redefine workforce development. With our Hire-Train-Deploy (HTD) model, we deliver cost-effective manpower solutions and enable sustainable employment pathways through upskilling and job placement.
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