💼 Job Opportunity at HDFC Bank – Virtual Care Officer
📍 Location: Lucknow UP (Work from Office)
🏢 Department: Inbound Customer Care – Phone Banking
👨💼 Role: Officer – Virtual Care (Call Center Role)
📌 Responsibilities:
✔️ Handle inbound & outbound calls
✔️ Customer query & complaint resolution
✔️ Welcome calls for upgraded cards
✔️ Ensure TAT, call quality & compliance
✔️ Maintain records & shift attendance
🎓 Eligibility:
✅ Graduate (Any stream)
✅ 0–5 years experience
✅ Good communication & interpersonal skills
💰 Salary: As per company norms (CTC Grid) to Lakh
🕒 Rotational shifts | Office-based job | No travel
Experience
0 - 2 Years
No. of Openings
40
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Pharma, B.Sc)
Role
Vrm Operations
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office