International Voice Process 12th Pass Experience Jobs in Chennai

Greetings of the day!We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.Job DescriptionDesignation: Customer Support ExecutiveProcess: International Voice Process (US Clients)Shift Timing: Fixed Night Shift (US Shifts)Work Schedule: Monday to FridayWork Location: Nungambakkam, ChennaiSalary: Best in the industryKey ResponsibilitiesHandle inbound and outbound calls for international (US) customersProvide professional and effective customer supportResolve customer queries and concerns in a timely mannerMaintain high-quality communication and customer satisfactionFollow company processes and quality standardsEligibility CriteriaExperience: 1 to 2 years in International Voice Process (US shifts preferred)Communication: Excellent verbal communication and listening skills in EnglishSkills:Strong convincing and problem-solving skillsCustomer-focused approachAbility to work independently in a fast-paced environment

Votiko Solutions Private Limited - Pioneering Careers, Unleashing Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Enter the world of Votiko Solutions, an industry leader and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to fostering individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085

We are seeking a skilled and enthusiastic Voice Process Executive to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls in a professional manner, addressing customer inquiries, resolving issues, and providing exceptional customer service. The Voice Process Executive will also be required to accurately document all interactions and escalate complex issues to the appropriate department.

A job description for a position in an international voice process typically outlines the responsibilities, qualifications, and key skills required for candidates who will be handling voice-based interactions on a global scale. Below is an example of a job description for a role in an international voice process:Job Title: International Voice Process AssociateJob Overview:We are seeking a dynamic and customer-focused individual to join our international voice process team. As a part of this team, you will be responsible for delivering exceptional service to our global clientele through voice-based interactions. The role involves handling inquiries, providing support, and ensuring a positive customer experience across diverse regions.Roles & Responsibilities of International voice Process Associate Roles and Responsibilities of Voice Process:Customer Support:Handle inbound and outbound calls from customers across different countries.Address customer inquiries, concerns, and provide accurate information.Language Proficiency:Demonstrate proficiency in multiple languages to cater to our diverse international customer base.Effectively communicate with customers in their preferred language.Issue Resolution:Troubleshoot and resolve customer issues, ensuring a timely and satisfactory resolution.Escalate complex issues to the appropriate teams for further assistance.Cultural Sensitivity:Exhibit cultural awareness and sensitivity when interacting with customers from various regions.Adapt communication style to align with cultural expectations.Documentation:Maintain accurate and detailed records of customer interactions in the CRM system.Document relevant information to facilitate efficient issue resolution and future reference.Product Knowledge:Acquire and maintain comprehensive knowledge of our products and services.Effectively communicate product features and benefits to customers.Time Management:Manage time effectively to meet service lev

POSITION: Customer Support Specialist (Voice process)OJ Commerce Inc. is a fast-growing retailer serving the US market through OJ Commerce.com and various market places such as Amazon, Walmart, and eBay. OJ Commerce is a privately held, profitable company headquartered in Miami, Florida, USA with a 100% dedicated back office in Chennai. The work hours are flexible with predominantly India business hours with some overlap with US Eastern Time business hours based on need.Experience: Total 2-4 years experience in Phone supportSkill Sets: Position is responsible for resolving customer issues via inbound calls. Handling Customer Queries Respond to any claims submitted by customers. Respond to Customer Emails Facilitate Support Tickets During this process, analyzing any errors committed and provide feedback for improving procedures. Responsible to provide timely and effective resolutions to US customers. Fully responsible to delight prospective customer with satisfactory service Improve the quality of the customer interaction on a daily basis. Will be required to work with agents in other countries through remote sessions.Desirable Skills: Candidates with experience in ecommerce / online retail Should be comfortable in dealing with senior leadership (internal & external) Communication Skills Excellent verbal and written communication skills with ability to explain ideas very clearly. Selfmotivated and flexible, with an ability to work independently. Shift Timing: Should be flexible to work in Night Shifts (6PM to 3AM & 9PM to 6AM IST) Work from Home(Note: Initial 20 days of training will happen in Office floor (Chennai,Guindy))

Greetings Med-Pro Healthcare !!Hiring for International Voice Process - US HealthcareMin 6 months to 5yrs in International Voice experienceSalary: 18000 to 30000Shift : Night (8.30pm to 5.30am)

Job SummaryPosition : International voice callingLocation : ChennaiEligibility1. Qualification : +2 and Any UG / PG / Diploma. (Arrears accepted) 2. Gender : Male & Female3. Typing : English lower or higher will be an added advantage4. Arrears : Arrears candidates are eligible5. Skill : Excellent communication with US/UK accent AR callers also can apply Ready to join immediateInterview Timing: 10:00 AM to 01:30 PMVACCINATION MUST FOR WALK-INCONTACT & VENUE DETAILSContact Person: MALAIRAJAN T (HR Talent Acquisition) Note: Please bring your resume along with government ID proof as mandatory (Aadhar card Original & Xerox) and your educational certificates.

Job description:-1+ yrs of experience in International Telecom/Travel/Banking/Insurance in any premium Telco Domestic CHAT process OR 1+ yrs of Telecom International VOICE experience.Required Candidate profile:-Candidates with Telecom Billing/Sales Handling & Customer Service are preferred. Good English speaking skills & computer knowledge required. Should be ready for Rotational shifts. HSC passed/Graduation/Post-Graduation can apply.

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, an industry trendsetter and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139